Anshul Arora

Operations Associate

Gurugram, Haryana, India11 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of experience in technology adoption.
Led high-impact programs across BFSI, Retail, and Healthcare.
Expert in bridging business needs with tech capabilities.

Stackforce AI infers this person is a SaaS and Digital Transformation expert with a strong focus on Client Success.

Contact

Skills

Core Skills

Client SuccessSolution DeliveryProduct ManagementPlatform AdoptionDigital Transformation

Other Skills

Global Cross-Functional Team LeadershipAgile Project ManagementIT ConsultingBusiness AnalysisPre-salesBusiness-to-Business (B2B)Product StrategySoftware as a Service (SaaS)Product VisionConsultingStrategic PlanningGo-to-Market StrategyMarketing StrategyAccount ManagementRequirements Analysis

About

🔹 Delivery-focused professional with over 10 years of experience helping clients succeed through technology adoption, business transformation, and outcome-based delivery. I've led high-impact programs across BFSI, Retail, and Healthcare, working with top consulting firms like McKinsey, PwC, and Deloitte. 🔹 I specialize in: - Leading end-to-end solution delivery from discovery to adoption - Driving user onboarding and product engagement - Managing client relationships and aligning delivery to business goals - Identifying pain points and translating them into practical, scalable solutions 🔹 I’m passionate about making my clients’ lives easier through tools that work. Whether it's implementing SaaS platforms, BPM tools, or enterprise risk systems — my focus is on outcomes, not just outputs. Let’s connect if you're looking for someone who can bridge business needs with tech capabilities to deliver results that stick.

Experience

11 yrs 1 mo

Total Experience

1 yr 10 mos

Average Tenure

3 yrs 2 mos

Current Experience

Mckinsey & company

2 roles

Engagement Manager (Manager of Software Delivery)

Promoted

Jan 2026 – Present · 3 mos

Solutions Delivery Specialist

Feb 2023 – Jan 2026 · 2 yrs 11 mos

Leading delivery for a key McKinsey retail client; successfully managed 20+ platform releases
Ensuring high client satisfaction through onboarding, continuous feedback, and training initiatives
Collaborating with Product and Engineering teams to drive tool adoption and value realization
Co-owning roadmap creation and solving client problems through platform evolution

Client SuccessGlobal Cross-Functional Team LeadershipAgile Project ManagementSolution DeliveryPlatform AdoptionIT Consulting+1

Authbridge

Product Marketing Manager and Solutioning Lead

Mar 2022 – Jan 2023 · 10 mos · Gurugram, Haryana, India

Owned delivery for two risk & compliance SaaS platforms; led a 10-member cross-functional team
Designed and executed onboarding processes to boost adoption and reduce churn
Worked closely with clients to build and implement customized solutions that addressed key risks
Drove POCs, capability building, and GTM strategies while aligning with CXO expectations

Client SuccessProduct ManagementBusiness AnalysisPre-salesBusiness-to-Business (B2B)Product Strategy+8

Pwc india

Senior Associate, Advisory

Oct 2020 – Mar 2022 · 1 yr 5 mos · Gurugram, Haryana, India

Led digital transformation and platform delivery for large BFSI and healthcare clients
Managed executive stakeholders, ensured timely delivery, and improved process automation via BPM tools
Facilitated workshops, resolved delivery bottlenecks, and aligned implementation to business KPIs
Scoped integrations, created functional specs, and supported change management initiatives

Client SuccessAccount ManagementProduct ManagementBusiness AnalysisPre-salesBusiness-to-Business (B2B)+4

Thoughtfocus

Senior Quality Assurance Analyst

Apr 2016 – Jan 2019 · 2 yrs 9 mos · Gurgaon, Haryana, India

Developed models & did scenario analysis for 30+ complex funds accounting calculations for a Private Equity client
Worked on the requirement elicitation (requirement gathering) process with various stakeholders
Worked with cross-geographic & cross-cultural teams
Conducted design walk-throughs and presentations with global teams
Handled 10+ quarter closing of 65+ funds & supported clients on their valuation & reporting queries
Experience in fit-gap analysis of the product for the client and aid in understanding the client needs
Provided functional support for troubleshooting client issues & understanding bottlenecks with the product
Understanding client’s business scenarios and providing them solutions(product) for their use cases
Created Product roadmap for upcoming quarters with the steering committee.
Designed data workflow from Splunk to Tableau dashboard for application monitoring and error detection
Involved in creating testing plans, UAT plans, and functionals documents
Sound understanding and working knowledge of Agile and Waterfall Delivery Methodologies
Spearheaded Defect leakage meetings to reflect on the learnings and best practices to prevent such situations
Managed day to day operations of 3 members team; responsible for handling goal setting & performance reviews
Member of hiring team; involved in multiple hiring processes
Experience in conducting Scrum and status meetings for meeting key project milestones
Member of hiring team; involved in multiple hiring processes

Business Analysis

Deloitte consulting us india

Business Technology Analyst

Sep 2015 – Feb 2016 · 5 mos

Involved in creating testing plans, UAT plans, and functionals documents
Worked with both Agile and Waterfall Delivery Methodologies
Involved in the Requirement Gathering process
Involved in Test case creation and execution

Business AnalysisPre-sales

Accenture

Software Engineering Analyst

Feb 2013 – Aug 2015 · 2 yrs 6 mos

Sub-team lead of the clinical pillar of Boston Scientific, a medical devices client; responsible for multiple projects
Conducted training and presentations for cross-functional & global teams for getting acquainted with best practices
Involved in creating test cases, test scenarios, testing plans, UAT plans, and functionals documents
Experience in conducting Scrum and status meetings for meeting key project milestones
Handled integration and workflow-based testing
Received Accenture’s ACE (Accenture Celebrates Excellence) and INDIGO awards for being a client champion

Business Analysis