Shiva Sharma — Associate Consultant

As an Implementation Consultant, I specialize in delivering seamless product and solution rollouts for clients by bridging the gap between business needs and technical execution. My role involves end-to-end ownership of the implementation lifecycle—from gathering client requirements, configuring solutions, managing timelines, conducting user training, and ensuring successful go-lives. At Credgenics, I work closely with cross-functional teams, clients, and stakeholders to drive adoption, resolve roadblocks, and optimize client satisfaction. With a strong focus on project delivery, client onboarding, and continuous process improvement, my goal is to ensure every implementation translates into measurable value. Key Responsibilities: • Requirement gathering and solution design • System configuration and product setup • Client onboarding and project planning • UAT support and Go-Live execution • Post-implementation support and feedback loop • Collaborating with Product, Engineering, and Customer Success teams I’m passionate about solving real-world business problems through technology and helping organizations maximize ROI through thoughtful implementations. Let’s connect! 🤝

Stackforce AI infers this person is a SaaS Implementation Consultant with a strong background in project management and client success.

Location: Ghaziabad, Uttar Pradesh, India

Experience: 7 yrs