Aug 2022 – Mar 2025 · 2 yrs 7 mos · Navi Mumbai, Maharashtra, India · On-site

• Kiya is one of the most innovative digital solutions providers serving financial institutions and governments globally, domain expertise in Financial Services, Digital Payments, Governance, Risk and Compliance solutions along with market-ready processes.
• Acting as Tech Lead & SME for Kiya’s inhouse switch upgradation with new one setup with addon facilities and functionalities compared to the available switches in the market.
• Solutioning the new product development and enhancement with the mixed knowledge of payment switches worked in past.
• Managing calls and meetings with Client/NPCI & respective stakeholders over issues and project requirement.
• Provide functional training and guidance to team members over project requirement.
• Task allocation to the Team Members.
• Engagement with the multiple teams for product development.

Nov 2021 – Aug 2022 · 9 mos · Pune Division, Maharashtra, India · Remote

• Attra is an IT solutions and services delivery firm with its focus on banking, finance and payments industry. They provide a broad range of IT services which include Consultancy, Application Management, Independent Testing, Portfolio Migration, Production Support and Integration.
• Serving as Lead - SME for Postilion and managing the team of four members.
• Working on Postilion switch to deliver the daily routine BAU things.
• Managing calls and meetings with Client & respective stakeholders over new change migration/issue in production.
• Provide input and guidance to team member over project and resolve queries.
• Manage the production ticket allocation & task management within team.
• Ensure the smooth and faster delivery of ticket resolution.

Jun 2020 – Nov 2021 · 1 yr 5 mos · India

• AGS is one of India's leading providers of end-to-end cash and digital payment solutions and automation technology.
• New project requirement gathering, analysis and system analysis.
• Managing calls and meetings with Client & respective stakeholders.
• Provide required input over requirement from client, project management and other internal and external teams.
• Estimate the efforts required for project execution and share with stakeholders.
• Provide input and guidance to team member over project and resolve queries.
• NDC State & Screen flow development, switch configuration and Portal configuration.
• Task allocation to the Team Members for further testing of onus and off us flow as well as the CBS interface level testing as per provided specifications.
• Code review, Unit Test case and execution review.
• SIT, UAT and Certification support.
• Manage the project delivery to SIT and ensure the smooth execution within given timeframe.
• Requirement/Migration Document preparation/Review.
• Manage RBI & NPCI/Security Audit related Mandates/Compliance developments.

Jan 2019 – May 2020 · 1 yr 4 mos · Mumbai, Maharashtra, India

• Hitachi Payment Services empowers financial institutions and merchant aggregators with a comprehensive array of technology-led payment solutions. Its cash and digital payment solutions enable high level of customer satisfaction and has redefined the way payments are fulfilled today.
• Hitachi Payments Services is market leader in WLA service and Payment Industry, serving Payment technology for some Cooperative banks as well.
• Acting as Lead for projects – Development, implementation and production support.
•  Manage the calls and assign the task in team related to the new WLA implementation, technical challenge in live site terminals.
•  Deal with the end vendors like NCR/PERTO/Vortex etc. for any technical issue/ support about the live WLA sites.
•  New project requirement gathering, analysis and system analysis.
•  Managing calls and meetings with Client & respective stakeholders.
•  Requirement/Migration Document preparation/Review.
•  Provide required input over requirement from client, project management and other internal and external teams.
•  Estimate the efforts required for project execution and share with stakeholders.
•  Provide input and guidance to team member over project and resolve queries.
•  Provide the training and incoming projects description input to team members timely.
•  Code review, Unit Test case and execution review.
•  Manage the project delivery to SIT and ensure the smooth execution within given timeframe.
•  Share daily & weekly report about project Status, issue completion, RCA etc.

Jul 2016 – Jan 2019 · 2 yrs 6 mos · Thane, Maharashtra, India

• Euronet Worldwide is an industry leader in providing secure electronic financial transaction solutions. The company offers outsourcing and consulting services, integrated EFT software, network gateways, and electronic top-up services to financial institutions, mobile operators and retailers. These solutions enable our clients' customers to access personal financial information and to perform secure payment transactions-any time, any place. Euronet operates the largest independent pan-European ATM network, and is a leading provider of electronic distribution service, or top-up services, for prepaid mobile airtime.
• Worked as Assistant Manager with Euronet Services Pvt. (I) Ltd. Mumbai in Banking Domain with AS/400 as Technology, lead for projects – Development, implementation and pre-production support.
•  Requirement gathering, analysis and system analysis.
•  Managing calls and meetings with Client & respective stakeholders.
•  Requirement/Migration Document preparation/Review.
•  Provide required input over requirement from client, project management and other internal and external teams.
•  Estimate the efforts required for project execution and share with stakeholders.
•  Provide input and guidance to team member over project and resolve queries.
•  Provide the training to team members time to time.
•  Code review, Unit Test case and execution review.
•  Manage the project delivery to SIT and ensure the smooth execution within given timeframe.
•  Share daily & weekly report about project Status, issue completion, RCA etc.

Jun 2012 – Aug 2015 · 3 yrs 2 mos · Thane, Maharashtra, India

• Worked with Euronet Services Pvt. (I) Ltd. Mumbai as Software Engineer in Banking Domain with AS/400 as Technology
• Responsibilities:
• Understand all available transaction supported and functionalities of system.
• Coding in RPG/RPGLE/CL as per requirements.
• Do unit testing and support Testing and QA team for further SIT and stress testing.
• Resolve defects raised during testing, also managing calls with clients.
• Testing over the ATM machine, to check full functionality cycle of transaction.
• Did work with national and international banks during upgrade process.

Aug 2015 – Jul 2016 · 11 mos · Mumbai, Maharashtra, India

• TATA Consultancy Services Limited (TCS) is the biggest Indian multinational information technology (IT) service and consulting company, and is headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries.
• Worked with Tata Consultancy Services, Mumbai as System Engineer in Banking Domain with AS/400 as Technology
• Responsibilities:
• Requirement gathering.
• Requirement Document preparation.
• Coding, Unit Testing/Testing support.

Jul 2010 – Jun 2012 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

• Essar - The MobileStore, which deals with new mobile products and accessories on regular basis.
• It had JDA ERP system build in AS400(IBM iSeries) which is used for its Retail transactions, which offers a short implementation timeframe to quickly enable retailers to drive sales, margins and cash flow by getting the right products to the right place at the right time. JDA's merchandise operation solution offer full inventory, warehouse and financial management capabilities and provide retailers with the integrated technology systems they need to stay competitive.
• Responsibilities I takes care about...
• Requirement gathering from client.
• New code development and enhancement, unit testing.
• Document preparation like Test case, Pre-Production documents.