May 2016 – Jul 2025 · 9 yrs 2 mos · Sayulita, Mexico

• Vallarta CoWork is the city's first coworking space, conveniently located on the Rio Cuale (directly on one of Vallarta's main bus routes) just steps from the Malecon and within walking distance of all the great bars & restaurants of both the Downtown and Old Town areas.
• If you're a working professional in Puerto Vallarta and are tired of sweating on your keyboard (or are just looking for a great internet connection), we've got icy-cold AC, fast & reliable internet with VOIP Priority, a meeting room, lockers, and more! Not to mention an incredible community of local and international professionals for you to tap into. Stop by today!

Jan 2014 – Dec 2019 · 5 yrs 11 mos · Telecommute

• As CustomerBloom continues to rapidly expand, my primary function is to oversee the structuring of our teams as we continue to scale to meet client demand and transition into a supplier of services to other marketing agencies. I work closely with our CEO as well as the upper management, VP, and C levels of our clients, partners, and vendors.
• ● Lead the sourcing/establishment of our offshore design & development teams
• ● Work closely with Design & Development teams day-to-day
• ● Oversee Design & Development, SEO, PPC, and Social Media team leaders
• ● Continually source and oversee implementation of new tools
• ● Work closely with CEO to architect strategy across all channels

Apr 2013 – Dec 2013 · 8 mos · Telecommute

• As Client Success Manager, I functioned as the liaison between our clients and our Design, Development, SEO, PPC, and Social Media teams.
• ● All correspondence between our teams and our clients flowed through my role
• ● Oversaw project management of most of the day-to-day operations
• ● Worked closely with CEO to architect strategy across all channels
• ● Researched & facilitated strategic provider partnerships
• Daily Tools: Infusionsoft, Teambox (RedBooth), Dropbox, GeoRanker, Positionly, Google Drive, Sprout Social, Woobox, Mailchimp, SEM Rush, Moz Tools, CallRail, IfByPhone, jing, and others.

Jun 2012 – Nov 2012 · 5 mos · Punta Mita, Mexico

• Daily tasks and responsibilities include:
• ● Implementation of Social Media Strategy including daily objectives (Asana, Sprout Social) and contests (Woobox)
• ● Guest review/response management (Review Analyst)
• ● Revamp and management of stregispuntamitatoday.com blog (Wordpress)
• ● Analytic installation and monitoring (Google Analytics)
• ● Creative (flyers, banners, ads, press releases) creation for all departments (Photoshop, Illustrator)
• ● Newsletter Implementation and management (Mailchimp)

Oct 2011 – Apr 2013 · 1 yr 6 mos · Puerto Vallarta

• White Bulldog Media was founded to help small businesses with their online marketing/advertising strategy. In a world of e-clutter and social noise, we focus on advising and guiding our clients through what we consider to be the five channels of online success:
• ● Rock-solid website with stellar Photos/Videos
• ● PPC - Purchasing Online Ads
• ● Inbound Marketing - SEO, Linkbuilding, PR, and Creative Strategy
• ● Proactive Social Media Campaigns
• ● CRM - Customer Retention

Jun 2011 – Dec 2012 · 1 yr 6 mos · Puerto Vallarta, Mexico

• ● 1 of 25 Ambassadors to the initiative in promoting tourism in Mexico by combatting negative media with positive, first hand reports
• ● Contributor of articles and social media efforts

Apr 2011 – Jul 2012 · 1 yr 3 mos · Greater Philadelphia

• Providing high level contingency and retained searches for SearchNow Inc, a boutique recruiting agency.
• We specialize in Unix, Linux, Cisco, Java, .Net, PHP, SQL, Oracle, SAP, VB, C#, VM Ware, Citrix, Information Security, and Medical Devices.

Jan 2010 – Jan 2011 · 1 yr · Puerto Vallarta, Mexico

• At Journey Mexico, I wore several hats as the young company was and is still experiencing rapid growth. I had the opportunity to get to know the travel industry from within Mexico as well as to develop my skills in coding, SEO, photo/video editing, and blogging.
• ● Lead re-branding of website (Expression Engine)
• ● Implemented and monitored Analytics (Google Analytics) including monthly reporting
• ● Created and ran the Journey Mexico Blog (Wordpress), which gained an average of 100 unique visitors per day within a year
• ● Designed company creative daily (Photoshop, Illustrator, Final Cut Pro)
• ● Migrated mailing list to MailChimp and managed monthly newsletter
• ● Managed social media strategy
• ● Was part of the team that increased direct bookings 90% from the previous year

Jan 2007 – Jan 2009 · 2 yrs · Greater Philadelphia

• ● Manager of e-support for a 1,000k+ customers per week.
• ● Created and ran TheBlueDot.net/blog
• ● Managed blogging/SEO efforts that helped TheBlueDot.net achieve the top position of page two for the competitive keyword "Refurbished Cell Phones"

Jan 2007 – Jan 2008 · 1 yr · Philadelphia

• I had the pleasure of being a part of the Multicultural Academy Charter High School family, where a strict code of discipline and ethics produces graduates guaranteed with acceptance to some of the leading universities in the country.
• ● 11th, and 12th grade English Instructor
• ● 10th grade Vocabulary and Grammar Instructor
• ● Junior Class Sponsor
• ● Taught Test Prep two days a week after school and one Saturday per month