Sep 2018 – Apr 2019 · 7 mos · Toronto, Canada Area

• Successfully provides leadership in the Key Results Areas of Operations Excellence, Service Excellence, Financial Excellence and People Excellence.

Jul 2016 – Sep 2018 · 2 yrs 2 mos · Swiss Chalet Training Centre, Vaughan, ON

• Successfully managed the Dining Room Operations, Purchasing of all wine, beer and alcoholic beverages.
• Staff training and local food and beverage promotions. Food & Beverage inventory and labour costing.

Jun 2016 – Jan 2017 · 7 mos · Toronto, Canada Area

• I will make the sale or purchase of a home a positive experience every time. As a home owner I had the experience of going through the selling process of four homes and the buying process of purchasing five homes. I understand just how challenging a move can be, and that’s why I am so devoted to ensuring that all your needs are met throughout every step of the process. If you’re considering the sale or purchase of a home contact Paul Tobias - the professional who has the “Yes I Can Attitude”. Call me today! I proudly serve the real estate needs of the Toronto, Ontario Area.

Feb 2016 – Jul 2016 · 5 mos · Empress Walk , Toronto, ON

• Accomplishments: New restaurant openings; successfully assisted in opening three restaurants; Cambridge, Ontario March 07, 2016, Kitchener, Ontario March 14, 2016 and Toronto February 18, 2016.

Apr 2015 – Jun 2016 · 1 yr 2 mos · Toronto, Ontario, Canada

• As a Real Estate Sales Representative, I have listed and sold my first listing within 1 day in July 2015. Also as a customer service champion and as a Real Estate Sales Representative at Royal Le Page, Terrequity Realty, I will make the sale or purchase of a home a positive experience every time.
• As a home owner I had the experience of going through the selling process of four homes and the buying process of purchasing five homes. I understand just how challenging a move can be, and that’s why I am so devoted to ensuring that all your needs are met throughout every step of the process. If you’re considering the sale or purchase of a home contact Paul Tobias - the professional who has the “Yes I Can Attitude”. Call me today!
• I proudly serve the real estate needs of the Toronto, Ontario Area.

Sep 2013 – Jan 2014 · 4 mos · Toronto, Canada Area

• Provided great customer satisfaction, leadership and direction in the famous deli restaurant with an expanded menu, we provide diverse meals, fresh, healthy, affordable choices for the whole family at the Royal Ontario Museum (ROM), which is among the world’s leading museums of natural history and world cultures.
• The ROM will always be my favorite place to visit. I thank all my colleagues, friends and a special thank you to ROM Senior Administration Team.

Mar 2012 – Sep 2013 · 1 yr 6 mos · Toronto, Canada Area

• Provided leadership and direction in the food and beverage operations for four food and beverage outlets at one of the most prestigous family-oriented multi-activity golf and country clubs in Toronto, Donalda Club is conveniently tucked away on a 200 acre ravine property - a quiet enclave of lush gardens distinguished by its charming clubhouse, its beautifully landscaped, spacious grounds and its challenging golf course set on the Don Valley.
• Acted as internal consultant to management, The Joint Health and Safety Committee and workers.
• Annually review and update the Health and Safety Policy and Manual.
• Ensure all equipment and chemicals brought into the premises by department managers meet all safety requirements and purchasing standards.
• Oversee all WHMIS related activities. (MSDS, training, labeling, etc)
• Review all proposed changes in the workplace. This includes both changes of existing and introduction of new: equipment, chemicals, workplace design and layout.
• Monitor developments in the health and safety legislation and keep all staff at Donalda Club abreast with changes and updates.
• Annually develop Health and Safety Goals and Objectives.
• Recommend changes to the health and safety program in consultation with the Joint Health and Safety Committee
• Provide assistance to the General Manager when dealing with the Ministry of Labour.
• Monitor the on-going efficiency and effectiveness of the Health and Safety Program. Assist in the continuous improvement of the Health and Safety Program.

Jan 2010 – Jan 2010 · 0 mo · Toronto, Ontario, Canada

• Provided leadership and direction in the banquet department; with seventy five thousand square feet of convention space for the 2010 G20 Summit, the Queen Elizabeth 2nd Royal visit, the Dalai Lama visit and the Aga Khan visit.

Feb 2009 – Jun 2010 · 1 yr 4 mos · Canada

• Provided leadership and direction in the Nissan North America Consumers Affairs Correspondence department.

Jul 2008 – Apr 2015 · 6 yrs 9 mos

• Provide extremely valuable resources for any small business owner or manager who wishes to maximize their company's potential or find a solution to any business problem or concern. Specialize in customer service, hotel and restaurant management, local food and beverage marketing, catering and event planning, food, beverage and labour cost controls.

May 2007 – Jul 2008 · 1 yr 2 mos

• Provided leadership and direction in the retail operations for eighteen restaurants in the Greater Toronto Areas, including Casa Loma, The Toronto General Hospital, Toronto Western Hospital and Sunnybrook Regional Cancer Centre ensuring efficient and profitable operations

Jan 2004 – Jan 2005 · 1 yr · Sheraton Gateway Hotel in Toronto International Airport, Toronto, Ontario.

• Accomplishments: Successfully trained all the hotel's department heads and staff on guest services satisfaction and problem resolution.
• Effective management of all aspects Telecommunications, Customer Service, Hotel Trainer: Problem resolution Six Sigma Project, for hotel security contractor and the internet services.

Jan 2003 – Jan 2004 · 1 yr · Toronto, Ontaro

• Accomplishments: The recipient of Certificate of Appreciation in recognition of the valuable contribution to the success of the Ontario Institute for Studies in Education of the University of Toronto employment preparation conference.
• Effective management of sixteen retail units, including five Cafeterias with Sodexho's Culinary Programs, Tim Hortons, Pizza Pizza, Mr. Sub, Bubble Tea, six Kiosk, five Starbucks Restaurants, and Banquet services.

Jan 2002 – Jan 2003 · 1 yr · Toronto, Ontario

• Accomplishments: Successfully developed and launched a retail menu and an on line catering menu for the three sites at the Humber River Regional Hospital.
• Effective management of the overall retail business at the Humber River Regional Hospital, including three cafeterias, one kiosk, a Second Cup lobby operation, vending and Banquet services across the three sites.

Jan 1997 – Jan 2002 · 5 yrs · Toronto, Canada Area

• Accomplishments: Successfully developed GE Canada Head Quarters account as one of Aramark Canada's Flagship.
• During a request for proposal successfully retained the account.
• Reduced and maintained the food, beverage and labour cost. Launched Aramark Canada's second Starbucks within Canada.

Aug 1980 – Jan 2005 · 24 yrs 5 mos · Delta Chelsea Hotel, Toronto, Ontario

• Manager, Bars (2005) / Food & Beverage Supervisor (1980 - 1984)
• Accomplishments: Successfully reduced labour cost by over sixteen thousand and five hundred dollars per annum by eliminating a part time bartending position and installing proper beverage controls.
• Effective management of three Bars and Lounge, Manager on Duty, oversee Room Service, and the all day Restaurant.
• 1980 to 1984
• Food and Beverage Supervisor
• Effective management of two food and beverage outlets.