Venkat Radhakrishnan

CEO

Dallas, Texas, United States21 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15 years of experience in product management and software development.
Expert in driving digital transformation strategies in Fintech.
Proven track record in building high-performing product teams.

Stackforce AI infers this person is a Fintech product leader with expertise in SaaS and digital transformation.

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Skills

Core Skills

Product ManagementLeadership

Other Skills

Product InnovationAgile MethodologiesData AnalyticsMachine LearningDigital MarketingEnterprise ArchitectureAgile product ownerSalesforce.com ImplementationSolution ArchitectureAgile Project ManagementContent ManagementEnterprise SoftwareMicrosoft AzureSDLCIT Strategy

About

Client-centric Director of Product Management with an Agile mindset offers 15 years’ experience in enterprise product management and software development. Architects and implements large-scale distributed applications, specializing in the build and scale of new SaaS products. Drives product adoption and optimizes customer experience with compelling digital transformation strategies that minimize risk and comply with financial regulations. Mentors a high-performing, cross-functional, and collaborative team of product managers across diverse cultures to define, build, and launch products. Communicates vision and value as a thought leader to influence and align executives and senior stakeholders.

Experience

21 yrs 2 mos

Total Experience

5 yrs 3 mos

Average Tenure

8 yrs 9 mos

Current Experience

Jpmorganchase

2 roles

Executive Director, Product, Chase Card Services

Promoted

Jul 2022 – Present · 3 yrs 10 mos · On-site

Visionary product leader who drives strategic initiatives across Chase Card Services' portfolio, combining market insights with customer-centric design principles
Sets strategic product direction for Chase Cobrand Card portfolio while managing multi-million dollar budgets and prioritizing initiatives to maximize ROI
Creates a culture of innovation where high-performing teams experiment with emerging technologies and E2E payment solutions
Translates complex business requirements into elegant product solutions, collaborating cross-functionally with Technology, Design, Data, Marketing, Risk, and Operations
Implements data-driven decision making and agile methodologies to launch award-winning card products and digital experiences
Help drive card portfolio growth and improves customer retention through strategic product roadmap development and automation
Leadership approach focuses on developing talent, building diverse teams, and fostering creativity alongside disciplined execution with business outcomes
Mentors the next generation of product leaders while delivering exceptional results that strengthen Chase's position as an industry leader

Product InnovationLeadershipProduct Management

VP Product, JP Morgan Payments

Jul 2017 – Jun 2022 · 4 yrs 11 mos · On-site

Own projects from concept to launch, defining marketing campaigns, KPI metrics, and handle executive communications.
Champion customer experience by converting business vision into product roadmap and specifications.
Drive UX design across Web, Mobile, and custom POS hardware devices using personas-driven design to deliver cloud-based payment solutions. Motivate multiple engineering and product teams using WePay’s fintech payment platform to drive global adoption, improve customer acquisition cost, and retain small businesses with integrated banking offerings for direct and PayFac customer segments.
Retained market share by launching new cloud-based POS product with 7-inch touch screen for small businesses
Increased transaction processing volume from the launch of new payment acceptance product to 4 million+ Chase Business accounts
Spearheaded product delivery of Chase Pay mobile wallet app releases and created a backlog for ECommerce Chase Pay checkout API product

Invesco ltd.

Senior Digital Manager

May 2012 – Jun 2017 · 5 yrs 1 mo · Houston, Texas Area

Led multi-year transformation program for 1500+ global Sales and Marketing team members to offer modern cloud-based CRM solutions on the web and mobile.
Saved $8M/year and grew AUM 20% via digital transformation of global sales and marketing team strategy and operations
Enhanced brand recognition by reengineering 20+ regional web portals in 10 countries for seamless omnichannel customer experience
Won 2 awards for UX design and investment capability showcase of iPad app that boosted Gen X client acquisition
Built multiple high-performance teams and established CI/CD discipline for Digital engineering teams

Fis

Sr. Analytics Manager, Professional Services

Jul 2010 – May 2012 · 1 yr 10 mos · Greater Boston Area

Directed post-sales client relationship, solution delivery, and implementation of FIS Memento Risk / AML / fraud detection Fintech products based on ML/predictive analytics to major US and CA retail banks.
Reduced fraud via pioneering Check Fraud, Wire Fraud, and Employee Fraud Analytics solutions for top retail banks
● Gathered customer pain points and mapped out use cases and data for fraud detection analytics
● Collaborated with engineers to customize and implement fraud analytics engine and train models with customer data to achieve higher detection rate
● Reduced implementation budget 30% with streamlined deployments and Agile/Scrum framework

State street

Senior Technical Program Manager

Apr 2007 – May 2010 · 3 yrs 1 mo · Boston, Massachusetts, United States

Product: Led the Investment Management - Middle office integrations for large asset managers like MorganStanley, MassMutual
SDLC: Directed and delivered multiple custom web development and product integration projects
People: Led cross-functional team of Functional BAs, UX designers, Data Analysts, and Project leads
Domain: Gained expertise in Security Master/Reference data systems, Securities Lending, and Trade lifecycle

Wipro limited

Solution Architect / Technical Program Manager

Sep 2001 – Mar 2007 · 5 yrs 6 mos · Greater Boston Area

@ JP Morgan Chase :
Led a brand new Wall Street Office product implementation program for JPMC’s Worldwide Security Services business and improved the efficiency of custody operations
Improved CDO ratings quality and timeliness with direct integration of CDO Ratings workbench with S&P, Moodys and Fitch
Migrated CDO/WSO systems to BNY Mellon data center on time before M&A closure
@ Telcordia Technologies :
Managed engineering teams for 2 telecom products and was responsible for feature enhancement, hotfixes, and new release management/delivery
Expertise gained in large scale product management and release management functions for AT&T, Worldcom, Bell South