Vivienne Wei — CEO

I help CEOs and boards turn AI from pilot into the operating system of the Agentic Enterprise. As COO of Salesforce’s $10B+ Unified Agentforce Platform Technology, I’ve scaled AI adoption to 90%+ across engineering in 3 weeks, unlocked $800M+ in new pipeline, and delivered $64M in cloud savings, while re-architecting how global teams operate across product, GTM, infrastructure, and trust. I’ve guest lectured the Harvard Business School case on Agentforce, host AI Heroes and Headaches, and founded Inside the Agentic Enterprise to guide leaders building AI-native operating models. NACD Certified in Cybersecurity, I advise Fortune 100 boards and invest in founders creating agent-powered platforms that drive growth, resilience, and enterprise value. I am the author of Labor Force and a mother of two daughters. I’m committed to making transformation sustainable, inclusive, and human. I stand for AI Prosperity for All. 𝐌𝐚𝐤𝐞 𝐭𝐡𝐞 𝐈𝐦𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞 𝐑𝐞𝐚𝐥. Every day, I’m driven to turn bold ideas into orchestrated outcomes that redefine what’s possible in business. 📩 Open to board service, Agentic AI transformation advisory, founder-aligned capital deployment, and strategic partnerships.

Stackforce AI infers this person is a SaaS and AI transformation leader with extensive experience in operational excellence.

Location: San Francisco, California, United States

Experience: 20 yrs 9 mos

Skills

Artificial Intelligence (ai)
Operational Excellence
Data Cloud
Cybersecurity
Customer Trust
Strategic Planning
Product Management
Cloud Computing
Data Science
Revenue & Profit Growth
Cross-functional Team Leadership
M&a Integration

Career Highlights

Scaled AI adoption to 90%+ in 3 weeks
Unlocked $800M+ in new pipeline
Delivered $64M in cloud savings

Work Experience

Salesforce

COO, Unified Agentforce Platform, Apps & Industries Technology (8 mos)

COO, Unified Agentforce Platform | Data Cloud, AI, Mulesoft, Tableau, Heroku & Platform (1 yr 7 mos)

Chief Operating Officer, Salesforce Security (10 mos)

VP, Technology Operations & Strategy for Marketing Cloud, Data Cloud and Tableau (3 yrs 3 mos)

Senior Director, Cloud Infrastructure Data Center Capacity Planning & FinOps (3 yrs 6 mos)

Riverwood Capital

Executive Advisor | Scaling AI-Driven Growth (10 mos)

Primary Venture Partners

Advisor (1 yr 3 mos)

Forbes Technology Council

Official Member (1 yr)

eBay

Head of Strategy & Corp Development (3 yrs)

Sinovation Ventures (创新工场)

Investment Officer (0 mo)

Morgan Stanley

Investment Banking (6 yrs)

Deutsche Bank

Investment Banking (0 mo)

Lehman Brothers

Corporate Advisory (1 yr)

The Tuck School of Business at Dartmouth

Researcher (2 yrs)

Education

MBA at Harvard Business School

A.B. at Dartmouth College

Software Engineering Institute CERT Certificate in Cybersecurity Oversight at Carnegie Mellon University

Exchange Program at University of Oxford

Exchange Program at Università Bocconi

Vivienne Wei

CEO

San Francisco, California, United States20 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Scaled AI adoption to 90%+ in 3 weeks
Unlocked $800M+ in new pipeline
Delivered $64M in cloud savings

Stackforce AI infers this person is a SaaS and AI transformation leader with extensive experience in operational excellence.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Operational ExcellenceData CloudCybersecurityCustomer TrustStrategic PlanningProduct ManagementCloud ComputingData ScienceRevenue & Profit GrowthCross-functional Team LeadershipM&a Integration

Other Skills

AIOperational TransformationDataCustomer ValueMuleSoftTableauPlatformCompliance EngagementFinancial OperationsGenerative AICost ManagementAmazon Web Services (AWS)Cross-border TransactionsCross-border M&ALarge Scale Change Management

About

Experience

20 yrs 9 mos

Total Experience

3 yrs 1 mo

Average Tenure

10 mos

Current Experience

Salesforce

5 roles

COO, Unified Agentforce Platform, Apps & Industries Technology

Promoted

Sep 2025 – Present · 8 mos

As COO of Salesforce’s Unified Agentforce Platform, Apps, and Industries Technology, I lead global operational transformation across our $40B+ technology portfolio, including
Unified Agentforce Platform: Data Cloud, AI Cloud, MuleSoft, Tableau, Heroku, Platform
Apps: Sales, Service, Field Service, Marketing, Commerce, Revenue Cloud
Industries: Healthcare, Financial Services, Telecom Media....
My focus is scaling operating model powered by data and AI Agents that extend human leadership, unlock customer value, and drive operational excellence across every layer of the organization.
🎙 𝐇𝐨𝐬𝐭 𝐨𝐟 𝐀𝐈 𝐇𝐞𝐫𝐨𝐞𝐬 & 𝐇𝐞𝐚𝐝𝐚𝐜𝐡𝐞𝐬 𝐏𝐨𝐝𝐜𝐚𝐬𝐭: A thought leadership series spotlighting the wins and lessons from enterprise AI transformation. I speak with Fortune 500 executives, founders, and AI experts about what it truly takes for organizations to scale AI responsibly and sustainably, turning technology ambition into measurable business impact.

AIOperational TransformationDataCustomer ValueOperational ExcellenceArtificial Intelligence (AI)

COO, Unified Agentforce Platform | Data Cloud, AI, Mulesoft, Tableau, Heroku & Platform

Promoted

Feb 2024 – Sep 2025 · 1 yr 7 mos

As Chief Operating Officer of Salesforce’s Unified Agentforce Platform, I oversee a $10B+ portfolio spanning Data Cloud, AI Agentforce, MuleSoft, Tableau, Heroku, and Platform. I lead the scaling and transformation of our teams and operations to maximize Agentic Enterprise and Ecosystem impact. I partner with our customers to create value using our Platform.
Agentforce, built on the Salesforce Platform and powered by Data Cloud, enables companies to augment employees with AI agents and scale their workforces on demand, bringing enterprise automation, trust, and decision velocity to life with a few clicks.

AIData CloudMuleSoftTableauPlatformArtificial Intelligence (AI)

Chief Operating Officer, Salesforce Security

Promoted

Apr 2023 – Feb 2024 · 10 mos

Scale Security organization to maximize our impact at the enterprise and ecosystem level. Responsible for Cybersecurity Board updates, Customer Trust and Compliance engagement, PMO and Strategic Operations.

CybersecurityCustomer TrustCompliance Engagement

VP, Technology Operations & Strategy for Marketing Cloud, Data Cloud and Tableau

Promoted

Feb 2020 – May 2023 · 3 yrs 3 mos

Advance a range of strategic planning, financial, and operational initiatives designed to supercharge our $6Bn businesses, strengthen our organization and better serve our global customers. Integrate and extend Salesforce platform with Marketing Cloud, Tableau, Genie Data Cloud & Generative AI.
Rationalizing across the portfolio to invest in targeted growth areas
Scaling service health with rigorous KPI setting, operating rhythms and tooling & intelligence suite
Driving cloud-based product margin expansion and advancing the portfolio on the maturity curve
Geo expansion prioritization in alignment with Distribution & Product
Responsible for Strategy and Operations for Marketing Cloud, leading to growth from $1.4Bn to $3Bn revenue in four years.
Integrated Evergage to be the personalization product of choice for our global customers.

Strategic PlanningFinancial OperationsData CloudGenerative AIProduct Management

Senior Director, Cloud Infrastructure Data Center Capacity Planning & FinOps

Aug 2016 – Feb 2020 · 3 yrs 6 mos

Led cross-functional teams across Sales, Finance, Operations, Data Science, Supply Chain and Procurement to drive infrastructure capacity planning for Salesforce’s global Data Center footprint in a cost-effective way.
Drove annual budgeting and long range planning for the entire portfolio of businesses both on-prem and public cloud. Improved gross margin by 300 bps in 3 years through architectural improvements and operational scaling with data and tooling.
Advised on prioritization of technology investments through a balanced approach of performance, trust and cost optimization.

Cost ManagementData ScienceCloud ComputingAmazon Web Services (AWS)

Riverwood capital

Executive Advisor | Scaling AI-Driven Growth

Jul 2025 – Present · 10 mos

Partner with founders in scaling go-to-market, building AI-native operating models, and unlocking digital labor through Agentic AI. I work closely with leadership teams to turn vision into execution from GTM playbooks to platform acceleration.
Riverwood Capital is a global growth equity firm with $6B+ AUM. With deep operational expertise and a dominant position in Latin American software investing, Riverwood partners with founders to scale durable, global platforms in enterprise SaaS, cybersecurity, and infrastructure.

Revenue & Profit GrowthArtificial Intelligence (AI)DataCybersecurityCross-border Transactions

Primary venture partners

Advisor

Feb 2025 – Present · 1 yr 3 mos

As an advisor, I provide strategic advice and guidance to the investment team and founders within the Primary portfolio and broader network. Experts enjoy access to early-stage businesses, emerging trends and technology, and an expanded network of exceptional leaders and resources through a top-tier seed-stage firm.
Primary is New York City’s premier early-stage venture firm working alongside founders to build unicorns like Alloy, Alma, Chief, Dandy Electric, Latch, K Health, Stellar Health, Slice, and many more.

CybersecurityRevenue & Profit GrowthCross-border M&ACross-functional Team LeadershipLarge Scale Change ManagementSoftware as a Service (SaaS)

Forbes technology council

Official Member

Jul 2023 – Jul 2024 · 1 yr

Ebay

Head of Strategy & Corp Development

Jan 2013 – Jan 2016 · 3 yrs · San Francisco Bay Area

Drove growth through organic investments and acquisitions for the eBay Classifieds Global Growth Group.
Strategic Planning: define, prioritize and allocate financial resources to align and balance strategic vision, competitive landscape, and risks for a portfolio of 11 businesses across 4 continents.
M&A and Integration: Led deal identification, diligence and integration phases for strategic investments. Select investments: Vivanuncios, a leading classifieds player in Mexico; HelloMarket, a leading mobile-first classifieds player in Korea.

Strategic PlanningM&A Integration

Sinovation ventures (创新工场)

Investment Officer

Jan 2010 – Jan 2010 · 0 mo · Beijing City, China

Evaluated business plans for e-commerce ventures and worked with entrepreneurs-in-residence. Wrote a white paper on aggregation technologies.

Morgan stanley

Investment Banking

Jan 2007 – Jan 2013 · 6 yrs · New York; London

MBA Sponsorship
Cross-Border Mergers and Acquisitions, Divestitures, Leveraged Buy-outs, Debt Restructuring and Capital Raising
Developed high yield bond and leveraged loan refinancing solutions for clients

Deutsche bank

Investment Banking

Jan 2006 – Jan 2006 · 0 mo · New York City Metropolitan Area

Lehman brothers

Corporate Advisory

Jan 2004 – Jan 2005 · 1 yr · New York City Metropolitan Area

Fixed Income Risk Management & Compliance.

The tuck school of business at dartmouth

Researcher

Jan 2003 – Jan 2005 · 2 yrs

Researcher to Dr. Andrew Bernard, an expert in international trade and investment and Distinguished Professor at Tuck School of Business. Focused on the evolution of global and domestic production networks and the consequences for firm performance. Studied a select group of U.S. furniture businesses and their move to exporting to China.