Apr 2019 – Present · 7 yrs · Silicon Valley

• Strategically positioned in the heart of Silicon Valley, the Heart of Tech is Carolina Milanesi's newest endeavor to help technology providers in two key areas that are dear to her and crucial in shaping our future: education and diversity.

Jan 2014 – Mar 2016 · 2 yrs 2 mos · USA

• I joined KANTAR WORLDPANEL ComTech in 2014 after 14 years at Gartner, most recently as their Consumer Devices Research VP and Agenda Manger. As Global Chief of Research at KWP ComTech, I drive thought leadership in the area of consumer research and marry my deep understanding of global market dynamics with the wealth of data coming from our longitudinal studies on smartphones and tablets. My mission is to deliver strategic insights to C-level executives in the areas of product planning, product marketing, go to market and customer retention and acquisition. As Head of the US operations for Kantar Worldpanel Comtech, I am focused on growing the US client base as well as strengthening the relationships already in place. My role as industry expert and commentator will continue as I am regularly appear in publications such as The Financial Times, The Economist, The New York Times and the Wall Street Journal.

Apr 2010 – Dec 2013 · 3 yrs 8 mos

• Lead the research in the area of consumer devices covering what has become known as “the computing continuum.” While keeping involved with market share and market forecasting, the focus is more on strategic advice and client facing activities covering both the vendor community and the end-user one. Key areas of coverage are: mobile device vendors' competitive analysis, mobile device operating systems, application stores and Media Tablets. Also, Apple's vendor lead. Regularly called on as industry expert and quoted in publications such as The Economist, The Financial Times, The New York Times and the Walt Street Journal. She is also a regular guest on BBC and TV programs as well as PBS, NPR and Bloomberg Television.

Apr 2007 – Mar 2010 · 2 yrs 11 mos

• In addition to the responsibilities I held as principal analyst, the new role calls to be part of the sales cycle and work closely together with the sales force by visiting client/prospects with sales for identification of opportunities and provide sales support by speaking to prospective and existing clients via telephone, by making face-to face sales calls with sales personnel and by delivering speeches at "prospectors." I am also involved in management by mentoring and helping with selecting new team members. Interaction with the press both for printed and broadcasting is also a key part of my responsibilities.

Apr 2006 – Mar 2009 · 2 yrs 11 mos

• Develop an integrated, prioritized set of requirements based on clients’ needs. Work with Agenda Managers to get as much of this as possible into relevant agenda(s) Liaises with other Service Directors over shared deliverables. Provide expertise to the team on market insight specific issues around planning and execution. Support market insight specific processes such as the catalogue process take the lead in sales development for the Mobile Devices Market Insight.

Jan 2006 – Dec 2013 · 7 yrs 11 mos

• Lead content direction, prioritization, creation and delivery for the Mobile Devices research area having regard to client need (ascertained from hit data etc), inspiring analysts to fulfil the needs of the agenda. Liaise with other Agenda Managers as to identify gaps and overlaps in coverage. Manage research positions as well as document relevance and quality.

Jan 1997 – Jan 2000 · 3 yrs

• Managing surveys on the economy of Italy and Greece. The position involved: researching for economic data and information released by local institutes of research to compare with our studies; writing and translating economic reports, press releases and giving presentations at press conferences.