Ketan O.

Business Analyst

Pune, Maharashtra, India2 yrs 2 mos experience
Most Likely To Switch

Key Highlights

  • Expert in Data Analytics and Business Analysis.
  • Proficient in SQL, Excel, and Power BI for data-driven insights.
  • Strong background in operational performance and SLA management.
Stackforce AI infers this person is a Data Analyst with a focus on operational analytics in SaaS environments.

Contact

LinkedIn

Skills

Core Skills

Operational AnalyticsData AnalysisBusiness Analysis

Other Skills

Stakeholder ManagementMicrosoft ExcelService-Level Agreements (SLA)Process AutomationWorkflow OptimizationBusiness Process AnalysisNumPyPandasPython (Programming Language)JiraDashboardsTrend AnalysisData InterpretationData VisualizationRoot Cause Analysis

About

I focus on Data Analytics and Business Analysis to improve process efficiency, reporting clarity, and decision-making. With a foundation in enterprise operations, I analyze performance trends, define KPIs, conduct root cause analysis, and support structured reporting across systems. My experience working closely with technical teams and stakeholders has strengthened my understanding of requirements, process flows, and operational impact. I apply SQL, Excel, and Power BI in analytics projects to design dashboards, interpret trends, and translate business requirements into data-driven insights. I am actively pursuing Business Analyst and Data Analyst opportunities where I can combine structured thinking, analytical skills, and operational understanding to deliver measurable business value.

Experience

2 yrs 2 mos
Total Experience
1 yr 1 mo
Average Tenure
1 yr 2 mos
Current Experience

Technosys consulting pvt. ltd.

2 roles

Data Operations Analyst

Sep 2025 – Present · 8 mos · Pune, Maharashtra, India · Hybrid

  • I analyze operational performance and system execution data to improve SLA visibility and process reliability across enterprise platforms.
  • Analyze batch execution trends and SLA performance to identify recurring operational risks
  • Perform root cause analysis on failures and support corrective action planning
  • Deliver structured KPI and performance reports while collaborating with stakeholders to improve transparency
Stakeholder ManagementMicrosoft ExcelOperational AnalyticsData Analysis

SAP Basis Trainee

Mar 2025 – Sep 2025 · 6 mos · Pune, Maharashtra, India · Hybrid

  • Supported SAP system monitoring and job execution activities
  • Assisted in troubleshooting and ensuring operational continuity
  • Gained exposure to enterprise system performance and infrastructure
Stakeholder Management

Pratech global private limited

API Developer (Freelance)

Aug 2024 – Oct 2024 · 2 mos · Pune, Maharashtra, India · Remote

  • Developed secure APIs using Flask and MongoDB for admin and HR systems
  • Optimized backend logic and database queries for performance
  • Documented endpoints and validated integrations in an agile environment

U&d square solutions pvt. ltd.

Junior System Engineer

Oct 2023 – Oct 2024 · 1 yr · Pune, Maharashtra, India · On-site

  • Analyzed incident trends and SLA deviations to identify recurring issues
  • Prepared structured service performance reports for management
  • Supported process documentation and validation during system changes
Business AnalysisService-Level Agreements (SLA)

Education

Unique Institute of Management

Master of Business Administration - MBA — Business Analytics

Aug 2025 – Jul 2026

Dr. D. Y. Patil School Of Engineering, Lohegaon, Pune-412105.

Bachelor's Degree — Computer Engineering

Jul 2020 – Jul 2023

GOVERNMENT POLYTECHNIC AHMEDNAGAR

Diploma — Computer Engineering

Jun 2017 – Jul 2020

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