Rodrigo de Oliveira

UX Designer

Irvine, California, United States22 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Human-Computer Interaction and User Experience.
  • Led research initiatives impacting billions of users.
  • Extensive experience in UX research across multiple Google products.
Stackforce AI infers this person is a UX Research Leader in SaaS, specializing in Human-Computer Interaction.

Contact

LinkedIn

Skills

Core Skills

Human Computer InteractionUser ExperienceUser ResearchData AnalysisHuman-computer Interaction

Other Skills

eHealthData MiningProgrammingQuantitative ResearchQualitative ResearchMobile ComputingUser-centered DesignUsability Testing

About

My primary research interest is Human-Computer Interaction. I research, design and evaluate solutions in ubiquitous and mobile computing, user modeling, e-health, e-learning, online privacy and multimedia systems. For more detailed information, please access my personal website at: www.ic.unicamp.br/~oliveira

Experience

22 yrs 11 mos
Total Experience
4 yrs 7 mos
Average Tenure
9 yrs 11 mos
Current Experience

Google

7 roles

Research Lead, Google Workspace

Promoted

Jan 2024 – Present · 2 yrs 4 mos · Orange County, California, United States

  • Research Lead for search in all Google Workspace products: Gmail, Drive, Chat, Docs, Sheets, Slides, Calendar, etc.
Human Computer InteractionUser ExperienceData Analysis

Global Head of UX Research, Google Support

Feb 2020 – Aug 2021 · 1 yr 6 mos

  • Head of research for Google Support with teams across America and Asia covering more than 90% of Google products (internal and external), such as Google Search, YouTube, Chrome, Maps, Gmail, Photos, Play, Ads and more. I strive for excellence to make our customers and agents' support journey experience efficient and delightful, all the way from scaled surfaces that serve more than 1 billion worldwide unique users per month (Help Center, Communities, etc.) to high touch support through phone, chat and email.
User ExperienceData AnalysisUser Research

Staff User Experience Researcher & Manager

Promoted

Aug 2017 – Feb 2020 · 2 yrs 6 mos

  • Led researchers across most Google Analytics Solutions (google.com/analytics), including Google Marketing Platform, Google Analytics, Google Optimize, Google Data Studio, Google Attribution, Google Surveys and more.
  • Lead researcher in Google Marketing Platform and Google Attribution.
User ExperienceData AnalysisUser Research

Staff User Experience Researcher & Manager

Apr 2017 – Aug 2017 · 4 mos

  • Research Manager in YouTube Community and Content ID
  • Lead researcher in YouTube Subscriptions
User ExperienceUser Research

Senior User Experience Researcher & Manager

Oct 2015 – Apr 2017 · 1 yr 6 mos

  • Sr. User Researcher & Manager for YouTube Community and Content ID (10/16 - 04/17)
  • Sr. User Researcher & Manager for YouTube Search & Discovery (04/15 - 09/16)
User ExperienceUser Research

Senior User Experience Researcher

Promoted

Apr 2015 – Sep 2015 · 5 mos

  • Research Lead for YouTube Search & Discovery
User ExperienceUser Research

User Experience Researcher

Nov 2013 – Mar 2015 · 1 yr 4 mos

  • Research Lead for YouTube Content ID and Rights Management
User ExperienceUser Research

Telefonica research

Researcher

Jan 2009 – Oct 2013 · 4 yrs 9 mos · Greater Barcelona Metropolitan Area

  • Human-Computer Interaction and eHealth Area Tech Lead from June 2012 to October 2013
Human-Computer InteractioneHealth

Microsoft research

Research Intern

May 2007 – Aug 2007 · 3 mos · Greater Seattle Area

Universidade estadual de campinas - unicamp

2 roles

PhD student / Teaching Fellow

Promoted

Mar 2004 – May 2008 · 4 yrs 2 mos · Greater Campinas

  • Fellowships: Microsoft Research, CNPq, Capes.
  • Teaching: Algorithms and Computer Programming (2nd semester 2004, 1st semester 2006)

Master's student / Teaching Assistant

Mar 2002 – Mar 2004 · 2 yrs · Greater Campinas

  • Fellowship: Capes
  • Teaching Assistant: Data Programming (2nd semester 2002)

Universidade federal de lavras - ufla

Undergraduate Researcher

Jul 1999 – Aug 2001 · 2 yrs 1 mo · Lavras, Minas Gerais, Brazil

  • Fellowship: CNPq

Education

Universidade Estadual de Campinas

Doctor of Philosophy (Ph.D.) — Computer Science

Jan 2004 – Jan 2008

Universidade Estadual de Campinas

Master's degree — Computer Science

Jan 2002 – Jan 2004

Universidade Federal de Lavras

Bachelor's degree — Computer Science

Jan 1998 – Jan 2001

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