Harshada Kothawade — Operations Associate
Five years. Two continents. Three of the industry's most demanding environments. What I built across Cleartrip (OTA), Trailfinders London, and Coventry University wasn't just experience, it was a lens for seeing how tourism ecosystems actually move. The Differentiator : Most travel professionals operate inside the system. I look at the whole board; how airlines, hotels, destinations, and intermediaries either align or leak value, and exactly where to intervene. I track booking patterns, seasonality shifts, and supplier behaviour not to report what happened, but to anticipate what's next as competitive advantage. My Strategic Work 1. Reykjavik Destination Audit : Overtourism diagnosis and Visitor management. 2. Virgin Atlantic Strategic Analysis : Mapped competitive forces, loyalty ecosystem gaps, and post-Brexit market disruption. Recommended alliance positioning and fleet strategy as durable growth levers, not quick fixes. 3. Virtual Field Trips — Market Research Study : Data visualisation and designed a survey. What I bring to the table · Tourism Strategy and Destination Development · Market Research and Data Analysis · Strategic Frameworks & Business Analysis: VRIO, SWOT, TOWS, PESTEL, Porters Five Forces Model, Trend mapping. · Overtourism Diagnostics and Visitor Management · Sustainable Tourism Planning · Tourism Policy and Impact Assessment · Destination Branding and Experience Design · Stakeholder Engagement and Cross-Functional Collaboration · Project Management and Strategic Recommendations My approach combines analytical problem-solving with cultural insight and practical field exposure gained through both industry roles and independent backpacking across South and Southeast Asia. I am committed to developing solutions that support community wellbeing, cultural preservation, and strategic recommendations. Actively open to roles with tourism boards, destination management organisations (DMOs), government bodies, UN/NGO programs, consulting firms and travel-innovation companies.
Stackforce AI infers this person is a Tourism Market Analyst with expertise in strategic planning and destination management.
Experience: 7 yrs 6 mos
Skills
- Operations Management
- Data Analysis
- Travel Consulting
- Product Costing
- Customer Relationship Management (crm)
- Customer Service
- Team Leadership
- Curriculum Development
- Research Skills
- Online Content Creation
- Public Speaking
- Itinerary Design
Career Highlights
- Expert in tourism strategy and destination development.
- Proven track record in market research and data analysis.
- Strong background in stakeholder engagement and collaboration.
Work Experience
Cleartrip
Operations Management Consultant (1 yr 4 mos)
Career Break
Travel (3 mos)
Tamarind Global
Tamarind Global – Travel Consultant (5 mos)
Trailfinders
Operations Executive (1 yr 3 mos)
Cafe XoXo
Barista/ Team leader (1 yr 3 mos)
Coventry University London
Curriculum Development Intern (5 mos)
CollegeTips.in
Journalism Internship in youth Instagram channel (0 mo)
Thomas Cook India Limited
Operations Intern FIT (3 mos)
Ashish Holidays - India
Tour Guide (1 yr)
Yogesh Travels - India
Intern (2 mos)
Indian film project
Assistant Director of short film (0 mo)
Self-employed
Tour Operator (Self-Employed) (3 yrs)
Education
Master's degree at Coventry University London
Diploma in Tour Operating at Skill India
Bachelor of Arts at Savitribai Phule Pune University
Online Certification – Brand Management at University of East Anglia
Digital Media & Social Media Branding at Accenture