Nov 2024 – Aug 2025 · 9 mos · Melbourne, Victoria, Australia · On-site

• Operations & Process Improvement
• Led the operations of Cygnus' staffing division, building end-to-end workflows and driving hiring operations.
• Introduced structured client engagement processes (weekly check-ins, 3-day feedback SLA), reducing client response time by 40%.
• Built documentation workflows to align operations with quarterly scaling goals and revenue KPIs.
• Business Development & Strategy
• Facilitated transactions worth AUD 15K by building strong business development pipelines across VIC and NSW.
• Designed and presented a strategic roadmap for relaunching the IT staffing division, securing board-level approval for execution.
• Conducted competitive benchmarking against 4 firms, identifying service positioning gaps to guide market entry.
• Stakeholder Engagement & Marketing
• Mentored 35+ candidates through application processes, improving placement readiness and outcomes.
• Led in-person and digital marketing campaigns, expanding the candidate database by 350+ and boosting brand visibility.

Sep 2024 – Nov 2024 · 2 mos · Melbourne, Victoria, Australia · On-site

• Supported go-to-market efforts for emerging businesses by developing tailored sales and marketing content strategies across digital and in-person channels.
• Designed and facilitated training toolkits and enablement programs to strengthen client teams’ career and business readiness.

Jul 2024 – Aug 2024 · 1 mo · Melbourne, Victoria, Australia · Remote

• Collaborated with the Rio Tinto Procurement (RTP) team to explore and utilise AI-driven technologies aimed at optimising procurement operations.
• Conducted a comprehensive market scan to identify AI opportunities across procurement activities such as demand management, sourcing, buying, and supplier management.
• Researched and presented best practices and use cases of AI in procurement, highlighting potential improvements in efficiency and risk management.
• Developed strategic recommendations to enable AI integration, including necessary organisational and technological capabilities.
• Projected a potential 50-80% automation of source-to-pay tasks, enhancing productivity and reducing human error.

Sep 2023 – Jun 2024 · 9 mos · Melbourne, Victoria, Australia · On-site

Jul 2022 – Aug 2023 · 1 yr 1 mo · India · Hybrid

• Mentored 15+ transitioning military officers and 10+ MBA/GMAT aspirants through structured 1:1 guidance.
• Supported candidates in securing admits to top business schools in Australia, India, and the US (incl. Melbourne Business School).
• Advised young professionals on career transitions and Australia PR pathways.
• Focused on building confidence, interview readiness, and long-term career planning.

Sep 2020 – Jun 2022 · 1 yr 9 mos

• Training-in-charge of 32K naval civilians at the Naval Headquarters under the Ministry of Defence
• Oversaw an annual training budget of AUD 0.92M for training-related activities of naval civilians
• Revamped training from a slow and expensive offline model to a digitised and economical online model
• Catalogued free technical courses of govt portal NPTEL in own training curriculum, saving AUD 184K budget
• Created a "Civilian capsule" for 200 naval officers for better appreciation of civilian cadre
• Initiated inclusion of free relevant courses of govt portal SWAYAM in training, saving AUD 92K budget
• Introduced "Naval orientation capsule" as part of induction to apprise civilians about the Navy's setup

Jun 2018 – Sep 2020 · 2 yrs 3 mos

• Officer-in-Charge of 16 sailors and two patrol boats to carry out anti-piracy and evacuation operations
• Ensured harbour defence against threats by maintaining boat patrols & strong intelligence network
• During anti-piracy ops, apprehended 18 Burmese poachers and seized illegal items worth AUD 141K
• Nominated for highest commendation for rescuing a pregnant lady from remote island in turbulent sea
• Carried out the interrogation of 18 apprehended interrnational poachers by timely coordination with
• stakeholders
• Saved AUD 92K to exchequer by devising new economical methods for maintenance of patrol boats
• Led humanitarian aid mission to 4 islands on boat in rough weather; supplying 1200kg of ration

Feb 2016 – Jun 2018 · 2 yrs 4 mos

• Navigating Officer of the Indian Navy's Sail Training Ship (STS), representing the Navy in foreign nations
• Ensured precise and safe navigation of the ship in international waters across Asia and Africa
• One of the youngest officers to navigate the ship through one of the busiest sea routes (Malacca
• Strait)
• Presented Navy’s work to diplomats of Seychelles and Indonesia, cultivating strong bilateral ties
• Executed well-coordinated bilateral naval exercises with Indonesian/ Thai/ Mauritian Navy
• Initiated an open programme for the public to visit our ship in Thailand to earn goodwill for the Navy

Jun 2012 – Jan 2016 · 3 yrs 7 mos

• Underwent professional training activities in various roles as an "Officer Trainee" including technical courses, On-the-job training onboard an aircraft carrier, and the Indian Naval Academy.