Meaghan Hurr

Associate Partner

Los Angeles, California, United States14 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led customer success initiatives for Fortune 50 clients.
Managed global teams to enhance service delivery.
Achieved significant cost reductions through process improvements.

Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and technical architecture.

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Skills

Other Skills

TeachingMicrosoft OfficePublic SpeakingResearchPowerPointCurriculum DesignCreative WritingTeaching English as a Second LanguageTutoringPhotoshopJavaData Analysis

Experience

Moveworks

4 roles

Senior Regional Director, Customer Success - Global Enterprise & Mid-Market

Feb 2025 – Present · 1 yr 2 mos

Senior Regional Director, Customer Success - Enterprise West & Mid-Market

Promoted

Sep 2023 – Feb 2025 · 1 yr 5 mos

Regional Director, Customer Success - Enterprise West

Promoted

Aug 2021 – Sep 2023 · 2 yrs 1 mo

Customer Success Manager

Jul 2019 – Aug 2021 · 2 yrs 1 mo

Moveworks is revolutionizing how companies support their employees — with the first AI platform that delivers instant help at work.
The modern workday is full of disruptions, from IT issues to HR updates to policy changes. Moveworks understands exactly what employees need and provides the right solution in seconds, using conversational AI built for the enterprise. Our platform allows customers like DocuSign, Broadcom, and Western Digital to move forward on what matters.

Medallia

3 roles

Senior Analyst, Professional Services

Promoted

Oct 2017 – Jul 2019 · 1 yr 9 mos · San Francisco Bay Area

Medallia is the leading software for Customer Experience Management. We wire the entire organization with customer feedback and data to empower each employee to create a company that's loved by its customers.
Led relationship as Program Manager which resulted in expanding a strategic account to become Medallia’s largest customer by Total Contract Value
Directed technical architecture and design for multiple Fortune 50 clients across ~30 touchpoints with ~80k active users
Oversaw and staffed global team of 19 (including ramping up 10 new analysts) to deliver scalable technical build and QA
Implemented processes on roadmapping and project management with strategic, overbudget client to reduce run rate by 22%

Solutions Architecture Extended Team

Promoted

Aug 2017 – Jul 2019 · 1 yr 11 mos · San Francisco Bay Area

-Collaborated with Solutions Architecture and Product Teams to develop Text Analytics products to propagate best practices

Analyst, Professional Services

Aug 2016 – Sep 2017 · 1 yr 1 mo · San Francisco Bay Area

-Led execution of quarterly 120+ hour project 50% under budget, error-free, and on time with teams across three geographies

Columbia university in the city of new york

Teaching Assistant

Sep 2015 – May 2016 · 8 mos · Greater New York City Area

Teaching Assistant for Human Factors: Performance (IEOR 4207) and Seminar in Human Factors (IEOR 4208) taught by Professor Leon Gold

Amazon

Operations Leadership Intern

Jun 2015 – Aug 2015 · 2 mos · Las Vegas, Nevada Area

Managed, coached, and staffed 80+ associates and monitored for productivity and QA
Reduced labor costs by 25% by analyzing processes, implementing improvements, and performing change management