Samantha Richards, SHRM-CP

Head of Talent

Charlotte, NC, USA18 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Achieved 95% contractor conversion for GCC launch
  • Led global recruitment strategies across multiple regions
  • Promoted 6 times in a fast-growing organization
Stackforce AI infers this person is a strategic leader in Talent Acquisition and Operations within the SaaS industry.

Contact

Skills

Core Skills

Talent OperationsExecutive RecruitmentTalent AcquisitionTeam ManagementSystem ImplementationCorporate Recruiting

Other Skills

Executive RecruitingProcess OptimizationHR StrategiesData AnalysisGlobal Recruitment StrategiesAI ToolsOperational ExcellenceTeam LeadershipContractor ConversionWorkdayDayforceLeadership RecruitmentMentoringRecruiting OperationsBest Practices

About

Life is about what you can do for others! My passion is helping others and love that my leadership career in TA and Operations allows me to do just that! It’s been the most rewarding journey growing and developing a team, aligning talent with exciting opportunities and scaling our fast-growing business. A strategic Talent Ops & Executive Recruitment leader, I take pride in driving efficiency to support business growth and excellence, a superior experience for our people and finding top executive talent! 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: 6 promotions • Nominated as 1 of 25 out of 1000+ peers for pilot leadership program • Key contributor in successful India rebadge (95%) and GCC launch • Built new 16 territory GTM AE Hunter team • Dayforce Recruiting SME When I'm not working, you can find me chasing after my 5 year old and 2 year old, spending time with family and friends, and enjoying outdoor activities (preferably by a body of water)!

Experience

18 yrs 10 mos
Total Experience
3 yrs 9 mos
Average Tenure
11 yrs 1 mo
Current Experience

Navex

6 roles

Senior Manager, Talent Operations & Executive Recruitment

Promoted

Jan 2026Present · 4 mos

  • ✔️ Combining executive recruiting expertise with a visionary approach to process optimization, leveraging technology and data to deliver measurable impact.
  • ✔️ Acting as a trusted advisor to senior leadership, I ensure our HR strategies align with business objectives, accelerate organizational performance, and foster a culture of innovation, candor, customer first approach and operational excellence.
Executive RecruitingProcess OptimizationHR StrategiesData AnalysisTalent OperationsExecutive Recruitment

Manager, Talent Acquisition

Promoted

Feb 2022Jan 2026 · 3 yrs 11 mos

  • ✔️Leading a global team of 4 Senior / Talent Attraction Specialists across US and India
  • ✔️Team avg TTF = 44 days (across US, UK, India)
  • ✔️Team hires: 2022 = 132, 2023 = 186, 2024 = 174, Q1-3 '25 = 151
  • ✔️Developing and driving global recruitment strategies to hire top talent for Leadership, Software Engineering, Product Management, Design and Marketing capabilities
  • ✔️Strategic and consultative TA leader and partner to Senior and Executive leadership stakeholders
  • ✔️Harnessing AI tools to optimize workflows, boost productivity and drive operational excellence
  • ✔️Key contributor in NAVEX Rise - 95% contractor conversion for new Bangalore GCC launch in 2024
  • ✔️Key player for TA in two system implementations - Workday and Dayforce
Global Recruitment StrategiesAI ToolsOperational ExcellenceTeam LeadershipTalent AcquisitionTeam Management

Talent Attraction Associate Manager

Jan 2021Jan 2022 · 1 yr

  • ✔️Promoted as a top performer on our TA team and expanded role, driving recruitment for high performing leadership, Product, and Engineering talent in US and UK
  • ✔️43 hires in 2021, 14% direct sourced
  • ✔️Driver of operational excellence within TA
  • ✔️Mentored outstanding Talent Attraction Specialists recruiting across all capabilities
Leadership RecruitmentOperational ExcellenceMentoringTalent Acquisition

Senior Corporate Recruiter

Promoted

Jul 2019Jan 2021 · 1 yr 6 mos

  • ✔️Top performing recruiter for US and UK GTM/Sales, Product and Engineering teams
  • ✔️57 hires in 2020, 18% direct sourced
  • ✔️Managed recruiting operations, establishing best practices, and documentation
  • ✔️Managed Employee Referral and EXPAT program
Recruiting OperationsBest PracticesEmployee Referral ManagementCorporate Recruiting

Corporate Recruiter

Promoted

Feb 2016Jul 2019 · 3 yrs 5 mos

  • ✔️Nominated for new leadership cohort program as 1 of 25 out of 1000+
  • ✔️Built new 16 territory hunter sales teams across the US
  • ✔️Led full cycle recruiting for multiple capabilities: Sales, Contact Center, Marketing, IT/Engineering, Product,
Full Cycle RecruitingSales RecruitmentTeam BuildingCorporate Recruiting

People Services Specialist

Mar 2015Feb 2016 · 11 mos

Life challenge of western nc

Residential Coordinator (Internship)

Nov 2013Nov 2014 · 1 yr · Sylva, NC

  • Life Challenge of Western North Carolina is a charitable, non-profit ministry for individuals with life-controlling problems. Life Challenge is a Christian program which serves as a residential center for those seeking assistance in overcoming addiction and any other life-controlling dependency. We help women renew and transform their life from the pain and destruction of their past. We also serve as a referral center for men and adolescents.

Systems maintenance services

Administrative Assistant & SRO Invoicing/Vendor Management

May 2012Sep 2013 · 1 yr 4 mos · Charlotte, NC

  • The world’s leading provider of IT lifecycle services with focus on the healthcare, retail and hospital industries. Since 1981, we’ve provided best in class service where your data is concerned. Today, we continue to be recognized for our thought leadership and cutting edge services.
  • Our mission is Enabling IT Freedom℠ for our clients, empowering them to make the most productive and inspiring use of their IT assets, with utter reliability. Now and as their business evolves.
  • Our vision is simple: Give clients the knowledge to think and decide for themselves. We are fanatically free with information because we truly believe that the more the client has, the more likely they are to see us as a wise choice.
  • Our values: We are openly inquisitive about new tech and trends in every industry we touch. We listen intently to the ideas, hopes and needs of every client we serve. Then we say what we mean, and mean what we say.

Mcgowan, hood and felder, llc

Administrative Assistant & Paralegal

Apr 2009Dec 2011 · 2 yrs 8 mos · Rock Hill, South Carolina

  • We have earned our stripes as personal injury and medical malpractice lawyers – but if you’re like most people, you may not know exactly what that means. At McGowan, Hood & Felder, LLC, it means fighting hard on behalf of those who suffered because of the negligent acts of a doctor or another person, or by a company that makes, sells or distributes dangerous products. To that end, we help people who have sustained harm because of:
  • Truck Accidents
  • Dangerous Drugs
  • Medical Devices
  • Car Accidents
  • Surgical Errors
  • Medical Negligence or Malpractice
  • Nursing Home Negligence
  • Construction-based Accidents
  • Motorcycle Accidents
  • Defective Products
  • This is only a sample of the types of cases our South Carolina lawyers take on behalf of victims and their families. We are your advocates for justice when you are hurt and scared. We stand up to the insurance companies and the manufacturers who put their bottom lines ahead of your personal safety and well-being. We take on complex litigation such as class-action lawsuits and MDLs, and fight for individuals and their loved ones when they have been hurt.

Arm group/ncharrp

Claims Assistant

Mar 2006Dec 2008 · 2 yrs 9 mos · Charlotte, North Carolina

  • North Carolina Housing Authorities Risk Retention Pool exists to provide, on a long-term basis, protection for housing authorities risk inherent in the property-casualty, workers' compensation; to provide stability, availability, reasonable cost, the broadest coverage concurrent with prudent management and financial stability, and to assist each participant to minimize risk through a full risk management program.

Education

Myer's Park High School

Diploma

Jan 2002Jan 2006

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