Akanksha Jain

Operations Associate

Bengaluru, Karnataka, India11 yrs 8 mos experience

Highly Stable

Key Highlights

12+ years in Supply Chain & Operations
Led large-scale vendor operations at Google
Expert in Procurement and Contract Management

Stackforce AI infers this person is a Supply Chain and Operations expert with extensive experience in technology and e-commerce sectors.

Contact

Skills

Core Skills

Vendor & Partner OperationsOperational ExcellenceProcurement & Contract ManagementSupply Chain StrategySupply Chain AnalyticsSupply Chain OptimizationSupply Chain ManagementOperational Planning

Other Skills

Search AdvertisingBusiness Process ImprovementData WarehousingContract NegotiationStrategic SourcingCategory ManagerConstruction procurementProject Management Office (PMO)Global SourcingSupply PlanningStrategic ConsultingInventory ManagementFast-Moving Consumer Goods (FMCG)safety stockDashboard Building

About

Results-driven Supply Chain & Operations professional with 12+ years of experience across global technology, e-commerce, and FMCG environments. Currently leading large-scale vendor operations at Google, managing cross-functional teams, service delivery, and operational excellence initiatives across global markets. My core strengths include: • Supply Chain Strategy • Vendor & Partner Operations • Procurement & Contract Management • Process Optimization & Automation • Cross-functional program leadership Previously worked across e-commerce and FMCG supply chains, driving operational scale, cost optimization, and quality improvements. MBA from SPJIMR, with a strong focus on operations and strategy. 🌍 Open to global opportunities in: Supply Chain | Procurement | Operations Strategy | Vendor Management

Experience

11 yrs 8 mos

Total Experience

2 yrs 2 mos

Average Tenure

9 mos

Current Experience

Google

Service Delivery Manager

Jul 2025 – Present · 9 mos · Bengaluru, Karnataka, India · Hybrid

Managed 7+ vendor teams delivering large-scale content operations across global markets
Led cross-functional initiatives with Product, Engineering, and Analytics teams
Improved process efficiency by 14% through automation and workflow redesign
Managed vendor performance, contracts, and SLA governance

Search AdvertisingBusiness Process ImprovementData WarehousingContract NegotiationVendor & Partner OperationsOperational Excellence

Zepto

Associate Director- City Operations

Sep 2024 – Jul 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

Led Program Management team for Asset and facilities management for Zepto PAN India Darkstore network, reporting to SVP Operations Management including but not limited to Projects, Facility Management, Damage & Quality reduction, IT Assets & Network management

Amazon

Senior Procurement Manager

Dec 2019 – Aug 2024 · 4 yrs 8 mos · Bengaluru, Karnataka, India · Hybrid

Global Procurement Organisation lead the Multi Billion highest spend categories for India Capex Procurement team .Led a team for Capex procurement and also handle the scrap sale generating revenue of ~INR 550 MM annually. I believe in responsible leadership with a key focus on customer experience.

Strategic SourcingCategory ManagerConstruction procurementProject Management Office (PMO)Global SourcingSupply Planning+2

Ey

Consultant – Business Advisory Services

Jan 2018 – Dec 2018 · 11 mos · Bengaluru, Karnataka, India

Worked as a Supply Chain Consultant for Unilever ETSC, providing cash and cost effective inventory management policy.Helped planners to set right safety norms for both finished goods, raw & packaging materials, building the cost efficient optimal inventory at both plants and distribution centers(Plants and DCs located in North America,South America,Canada,UAE,Iraq and Levant etc).

Strategic ConsultingInventory ManagementFast-Moving Consumer Goods (FMCG)safety stockSupply Chain StrategyProcurement & Contract Management

General mills

Supply Chain Modeling Analyst-US Business

Mar 2017 – Jan 2018 · 10 mos · Mumbai Metropolitan Region · On-site

General Mills End-to-End Supply Chain Optimization Solutions for the retail business
Walmart, Kroger : Out-of-stock analysis | Amazon Chargeback Dashboard | Retail analytics solution using retailer-supplier collaboration platforms like Retail Link (Walmart) | Safety Stock Calculator for Packaging Plant

Supply Chain AnalyticsDashboard BuildingFast-Moving Consumer Goods (FMCG)SQLSupply Chain Optimization

Acc limited

Deputy Manager- Logistics

Jun 2013 – Feb 2017 · 3 yrs 8 mos · Bengaluru, Karnataka, India

SUPPLY ALLOCATION MANAGER, South West Region
Led Sales &Operations Planning implementation for South-West region across 6 products, 10 plants and 4 states
o Coordinated with senior cross functional teams including Sales and finance for finalisation of S&OP
o Reported to Global Supply Chain Manager, Lafarge Holcim, Zurich, Switzerland
o Monitored KPIs including Forecast Accuracy, Production Planning Accuracy, DIOH, Fleet Planning accuracy
o Supply Planning using Network Optimization LNOT tool from 10 plants to 20+ distribution centres
What-If scenarios for Capacity & Route Constraints
Total distribution Cost Optimization within the Region
Prepared Production Plan in accordance with Sales Forecast, taking Mill-wise capacity constraints of Plant
Exposed to leadership role at an early stage in my career
Key Account Manager,Institutional Sales
Managed Business to Business cement sales using SAP SD module for processing sales orders of key accounts