Aug 2020 – Jan 2022 · 1 yr 5 mos

• People Development. Lead the team by providing clearly defined objectives, ensuring alignment with strategic aims and targets and create a coaching culture across the team to ensure appropriate skills are in place.
• Supply Network Optimisation. Deliver the most optimum supply plan for each Factory and End Market supply chain in Eastern Europe. Ensure optimum utilisation of all available resources (people & machine) while maintaining agreed service levels and inventory targets.
• Business Sustainability. Drive continuous improvement and the change management required to deliver sustainability. Ensure necessary actions are taken to reduce costs, improve performance & optimize the utilization of the company’s assets.

Jan 2019 – Aug 2020 · 1 yr 7 mos

• Risk Assessment. Carried out risk assessments for various functions and entities across the BAT group to ensure a balance between level of risk borne by the business and effectiveness and efficiency of controls.
• Business Controls Compliance. Carried out periodic reviews of various company processes across various functions to ascertain the level of compliance, identified existing gaps and made recommendations on how to improve the company’s risk environment.

Jun 2017 – Dec 2018 · 1 yr 6 mos · Southampton, United Kingdom

• Lead and Develop Teams. Drove the delivery of business results through a high performing and energetic team.
• Service delivery. Ensured a robust production & deployment plan delivered on time and according to defined metrics and tolerances. Provided high-quality supply chain solutions that delivered optimized inventory at minimum cost.
• Inventory Management. Established inventory target levels and ensured these are maintained and are constantly reviewed to achieve an optimum balance of cost and service.
• Compliance. Ensured compliance of processes and systems to Global and Regional guidelines.

Sep 2015 – May 2017 · 1 yr 8 mos

• Account Management: Ensured the implementation of the business Supply Chain strategy in BAT’s fourteen markets in West Africa. Established customer relationships and managed requirements and expectations within the end to end Supply Chain by delivering speed to market, reliability and cost-effective services.
• Sales & Operations Planning: Led an account management team to deliver the development of company performance objectives, financial targets, and critical milestones in the short, medium and long terms, and worked with the Area Leadership team to translate the Commercial plans for growth and productivity into tangible action plans for operations.

Jan 2014 – Aug 2015 · 1 yr 7 mos

• Export Management: Responsible for ensuring products were available on time, in the right quantities and at the correct customer locations across West Africa with the necessary documentation in place at point of delivery to enable prompt clearing; and to set up contingency supply routes for all export markets.
• Transport Management: Managed all third-party Logistics providers and the resources required for the inflow and outflow of goods from and to all BAT entities and external customers both nationally and internationally.

Mar 2012 – Dec 2013 · 1 yr 9 mos

• Sourcing Management: Managed all sourcing activities, ensuring security of supply for all wrapping materials used in BAT West Africa factories; and that all supply risks were identified, and contingency plans put in place.
• Supplier Management: Developed and implemented robust supplier management plans to drive optimum performance.
• Transactional Procurement Optimization: Eased the transactional procurement processes for business users by deploying tools of trade that reduced processing time, increased speed to market and delivered faster turnaround time.
• Achievements include
• Embedded procurement best practise processes across the area; Smart spend initiatives, Low value sourcing, Tactical sourcing and supplier segmentation
• Deployment of e-sourcing tools for internal and external stakeholders and key suppliers, thereby increasing value proposition and speed to market
• Development and deployment of e-catalogues cutting across various recurrent spend categories
• thereby increasing sourcing efficiencies
• Development of supplier management plans leading to improved performance of suppliers

Mar 2010 – Feb 2012 · 1 yr 11 mos

• Operations Process Management: Responsible for delivering key manufacturing targets through review of processes and procedures to enhance performance
• Customer Service: Managed the relationship between two functional units, Operations and Marketing, translating marketing requirements into factory inputs and ensuring seamless communication between both functions
• Business Compliance: Supported the Operations function as an internal auditor, responsible for carrying out internal and international audits within the business as well as prepare the business for various audits
• Achievements
• Achieved a 37% reduction on machine downtime by reviewing the changeover process thereby reducing production cost. Also contributed to the maintenance of product cost below target and improving product quality index to above BAT Group standard
• Contributed to the delivery of a satisfactory rating during company wide international audit
• Developed clear account plans and a system for capturing customer complaints and assessing the mood of the customer. Achieved a reduction in customer complaints resulting from poor quality and/or poor service delivery. Mood tracker scores consistently above target

May 2009 – Mar 2010 · 10 mos · Lagos

• Risk Management: Identified customers’ exposures to various risks and offer suitable insurance policies to minimize and or eliminate their exposure
• Policy Management: Managed clients policy packages and ensured seamless ongoing policy transition management and timely resolution of issues
• Achievements:
• Surpassed customer and employer expectations by leveraging consultative-sales strengths to identify opportunities, nurture relationships and close deals
• Developed a reputation for consummate professionalism and exemplary ethics. Shared with clients comprehensive knowledge of financial and insurance products, services and best practices