Jul 2023 – Oct 2025 · 2 yrs 3 mos

• Airbnb enables travellers to enjoy the most authentic way to experience travel as a local. I am working towards making that experience available to as many people as possible by forging strategic partnership across verticals to build awareness, trust by association and drive consideration and conversion. If these sound like your organization's priorities as well, we should share notes !!
• My team and I work towards identifying the opportunities to scale Airbnb in India and South East Asia. We work closely with national and global brands who share our brand ethos to create a win-win solution for the most important stakeholder - the end consumer.

Jun 2020 – Jun 2023 · 3 yrs

• Hosting offers our hosts the joy they are looking for - meeting their financial goals, sharing of culture with guests and other hosts, connecting with people across the globe or simply to plan that next vacation.
• I am proud to manage South Asia's culturally diverse hosting community with varied reasons for hosting. My team and I work towards building, engaging and growing the host community, and we do that while working closely with cross functional teams at local, regional and global levels. We work with large, medium and individual hosts across more than 150+ markets in India, Sri Lanka, Maldives and other South Asian countries to help them grow their business and build a closely knit community of hosts and guests

Jun 2017 – May 2020 · 2 yrs 11 mos

• An offering for corporate traveler, Airbnb for Work helps the business traveler experience corporate travel in a more connected and collaborative manner. Not only A4W helps companies manage your travel program in a more cost effective manner, it also helps companies attract, retain, and motivate talent whether they are traveling for work trips, relocating, attending meeting and offsites or just interacting with colleagues in team-building activities.
• I led the A4W India team from 2018, and scaled it's adoption by marquee Indian organizations with high / moderate volume of international travel. Along with my team, we advocated for policy and process changes to improve the legacy travel programs of our customers. It included developing customized offerings, conducting trainings and seminars to onboard and expand, and working with internal and external cross functional teams to make A4W mainstream. Building and nurturing a high performing team and deep collaboration with regional and global cross functional teams ensured we overcame the challenges associated with changing the way business travel happens, to drive an explosive growth for A4W India

Jun 2016 – Jan 2018 · 1 yr 7 mos

• Building Airbnb's India business started with developing the Hosting ecosystem. A culturally and linguistically diverse, high touch and geographically spread out potential host audience called for localized solutions. Worked towards planning and running a lean, agile and efficient on grounds operations that focussed on Business growth, Community building and Team management. Expanded from 6 markets to 19 markets in 2 years, growing our host base by more than 300% - to cater to the expanding demand for homestays in India.

Aug 2015 – Mar 2016 · 7 mos · Gurugram, Haryana, India

• Spearhead the new business offering for B2B and On Demand Concierge services for Premium customer segment
• Market research, Product design, Budgetary allocation, Pitching for internal investments, Market launch
• Define goals and work with targets, breaking them down to customer segment, geography and
• product
• Identify potential business segments / customers, understand their needs, and formulate a
• strategy to serve them, ensuring good effort to revenue ratio
• Track customer experience matrices and utilize analytics to derive information for decision
• making

Dec 2012 – Aug 2015 · 2 yrs 8 mos · Greater Hyderabad Area

• Generate Revenues and Spend Money.. and plan/do/monitor everything in between..
• Established India's first "Online only" restaurant, operating on a hub-spoke model (central kitchen and delivery kitchens)
• Unrelenting focus on operational efficiency resulting in 26 minutes average delivery time and less than 1% rate of delivery failure
• Innovative and targeted marketing campaigns (29 minutes OR free) resulting in extremely low customer acquisition costs
• Designed and developed the systems (Inventory management, Delivery management, Order flow management) required for achieving operational excellence
• Successfully exited the business in May 2015 through acquisition by SRI capital backed "Hello Curry"

Aug 2011 – Dec 2012 · 1 yr 4 mos · Mumbai Metropolitan Region

• Participate in TCS' bids for large outsourcing deals worth more than USD 50 million, as part of Strategic Solution Group
• Spearhead end to end execution and monitoring of deal management cycle, including market intelligence and competitor analysis
• Assessing customer landscape and identifying customer requirements, business trends and carving out deal offerings
• Engage in effort/cost estimations and pricing for the deals

Jan 2006 – Apr 2010 · 4 yrs 3 mos

• Business Development and Customer relationship management for a strategic account
• Spearheaded a multi million USD project, providing consultancy and IT services for 2nd largest wholesale retailer of US
• Ownership of project planning to execution, billing methodologies and creation of execution frameworks, along with reporting mechanism

Apr 2005 – Jan 2006 · 9 mos

• Spearheaded a business initiative in Service Oriented Architecture, developing the team as part of CSC's Center of Innovation
• Prepare the estimates and present to the senior management to secure financing for the initiative

Jan 2003 – Apr 2005 · 2 yrs 3 mos

• --Module Leader in Application Development and Enhancement project, delivering software services for a large US apparel retailer