Dec 2021 – May 2023 · 1 yr 5 mos

• Driving organisational change by synergising people, processes & technology.
• Projects:
• 1. Integrated Order Management e-Commerce Portal - Digital & functional ownership of supply chain transformation product for B2C.
• 2. Project Drishti (Visual AI) - Automated the process of surveillance-based inspection of day-to-day operations at 3500+ retail outlets for continuous improvements to deliver customer delight.
• 3. Conceptualized and implemented B2C Customer loyalty program (N:Core).
• 4. POS : Integrated POS machines and automation systems for 3500+ retail outlets. Delivered features like automatic receipt generation, accepting payment etc.

Sep 2018 – Nov 2021 · 3 yrs 2 mos

• Aligning technology strategy to the organization business strategy. Leading New technology and planning from the office of CIO.

Jul 2017 – Aug 2018 · 1 yr 1 mo · Mumbai Area, India

• During my tenure at Tata Motors, I played a pivotal role in leading digital transformation initiatives. I had the privilege of spearheading innovative projects that streamlined operations, enhanced customer experiences, and empowered the organization to embrace cutting-edge technologies.

Jul 2016 – Jun 2017 · 11 mos · Mumbai Area, India

• 1. Manager for Strategic Programs in IT solutions team.
• 2. Digital Dealership: Envisioned the cost saving ideas at dealership with the use of NFC tags & QR codes. Estimated cost saving to be 30% of existing expenses.
• 3. Design Thinking Workshops: Conducting Design Thinking workshops for new product development and generated Empathy Maps for the products.
• 4. Employee Engagement Platform MVP: Developed an MVP as part of the hackathon, to improve the Employee engagement within the organization. The MVP involved conceptualizing & designing of the product through design thinking, gamification of the entire process and building the reward system.
• 5. Mobility: Enabling and supervising the delivery of Mobility projects. Agile software development methodology. Vendor Management
• 6. Automation of IT Processes:
• Developed a portal to automate the IT solutions team process. Hence ensuring more transparency, improved efficiency and better agility.
• Certifications: Digital Platform training' offered by Persistent Technologies. The curriculum included agile methodology, Design Thinking, Fundamental and Application of Digital Platform and Vega Platform (Persistent technology).

Jan 2016 – Jun 2016 · 5 mos · Mumbai, Maharashtra, India

• 1. Took quants classes as a guest faculty.
• 2. GD/PI trainer
• 3. Marketing sessions
• I currently take honourary placement training sessions for IIT Bombay undergraduate students.

Apr 2015 – Jun 2015 · 2 mos · Mumbai Metropolitan Region

• 1. I was responsible to drive a mobility project meant to add functionalities in the mobile application of the bank.
• 2. The project was worth of INR 3.7 mn & I managed a team of size 20, including in-house resources, internal and external vendors.
• 3. I had to identify & finalise the stakeholders based on their role & scope.
• 4. Prepared Project Plan, Milestone & Identified critical path by Gantt Chart to plan infrastructural bottleneck.
• 5. I independently coordinated with vendors, to address knots at various occasions.
• 6. Standardized documentation process and did processes mapping for few process. For this, I prepared templates for 15 documents required in 4 stages in SDLC model for process improvement.
• 7. I conducted an extensive study and data analysis to suggested customer centric innovations in the mobile app of the RBL Bank.
• 8. Hence, suggested potential ideas which could cut the annual cost to the bank by more than 5 lakh. The idea also had the potential to increase the customer engagement.
• 9. I successfully participated in the Work Readiness training conducted by Talerang at RBL and the Group Development Lab at Panchgani.
• 10. I successfully initiated the behavioral changes in team to make meetings more fruitful & hence saving 10-15 minutes daily.
• 11. I mapped the tracker based on different set of vendors to optimise tracking process.
• 12. Result: Successfully incorporated 12 functionalities in the mobile app.
• 13. I was selected to form & lead a team of 4 interns in a meeting chaired by Business head-segments & Products, to present innovative ideas and recommendation for product development.
• 14. I actively went beyond the scope of my duty to participate in the keeda project, an HR initiatives to bring in change in the organisation. I took initiatives to implement the same.
• Achievement :
• 1. I had received appreciation emails from Business head-segments & Products.
• 2. Received appreciation emails from VP-HR & HR- Manager for the initiatives.

Nov 2014 – Dec 2014 · 1 mo · Mumbai Area, India

• Project Title: "Suggesting a Strategic Marketing Plan and focus on Key areas like Identification & acquisition of Clients in Navi Mumbai along with pitching for a new product & To provide solution for existing challenges with the help of Market research".
• Key objectives of the project were:
• 1.To identify the potential customers in repainting industries in big projects & housing societies segments.
• 2. I generated leads of approximately 200 projects & housing societies in one month.
• 3. Identified 120 prospects of which 15% has been converted so far with expected revenue potential of INR 2 mn.
• 4. I did data crunching in the Survey reports and estimated the market potential in term of area & revenue.
• 5. Estimated the average repainting cycle in any area.
• 6.Also estimated the short term potential & long term potential in any area.
• 7. Studied various products under Dulux brand and made sales pitch during client meetings to Promote new product (PUME).
• 8. Made B2B sales pitch to the contractors.
• 9. Identified existing challenges and suggested a Strategic Marketing Plan for the same.
• 10. Suggested sustainable methods of Identification & acquisition of Clients.
• 11. On the basis of Primary and secondary research, aligned channel partners for the project market.
• 12. Used technology like mobile app 'visualizer' to reduce the customer acquisition time
• 13. Reduced travel time by effective planning and use of technology.

Sep 2013 – May 2014 · 8 mos

• 1. Played a developer role for a US based large Financial Services Customer. Developed wealth management applications , such as retirement tools for the client.
• 2. Took ownership for end to end delivery of the project in agile scrum methodology.
• 3. Developing Web applications using adaptive web and wicket framework.
• 4. Pre Project analysis of the requirements from the customer to facilitate the team in the further code development.
• 5. Co-Author of the business case studies for the completed projects .
• 6. Authored a white paper on PRODUCTIVITY IMPROVEMENT, citing wastage of 40000 minutes at office canteen unknowingly by the associates.
• 7. Suggested a business Idea with ROI of 15 Lakhs, with 5% reduction in food price.
• 8. Conducting team-building activities.

Sep 2012 – Aug 2013 · 11 mos

• 1. Class representative of the TCS Trainee batch comprising of 52 associates.
• 2. Worked as a Java Developer for a large Financial Services Company.