Ankit Mishra

Operations Associate

New Delhi, Delhi, India2 yrs experience

Key Highlights

Proficient in technical support and troubleshooting.
Experience in ERP and customer service.
Strong skills in SQL and database management.

Stackforce AI infers this person is a Technical Support Specialist with expertise in IT operations and customer service.

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Skills

Core Skills

Technical Support

Other Skills

Active DirectoryEnterprise Resource Planning (ERP)Machine visionsap supportPuttySystem ConfigurationDesktop SupportAutomationNetwork ConfigurationApplication SupportIP NetworkingZoho CRMInternet Protocol (IP)Software SupportDatabase Management System (DBMS)

Experience

2 yrs

Total Experience

1 yr 3 mos

Average Tenure

8 mos

Current Experience

Bci (bar code india)

Information Technology Specialist

Sep 2025 – Present · 8 mos · Gurugram · On-site

Client Hero MotoCorp Ltd Gurugram.

Active DirectoryTechnical Support

Ayura infotech llp

Technical Support Engineer

Feb 2024 – Jun 2025 · 1 yr 4 mos · New Delhi, Delhi, India

Provided Support to the customers resolving technical issues and error messages encountered by customers in a live production environment.
Followed on the customer queries till the issue has been resolved.
Maintaining and update customer records, ensuring accurate and up-to-date information in
the system.
Identified customer needs and provided customized technical solutions.
Performed system maintenance, ensuring system reliability and security.
Generated detailed reports of support issues and customer feedback that helped identify
areas for system improvement.
Provides the coustomer service, E-mail Support, Chat Support.

Technical SupportEnterprise Resource Planning (ERP)