Mar 2024 – Present · 2 yrs 2 mos · London, United Kingdom

• RQC Group is a specialist compliance consultancy providing integrated UK and U.S. regulatory support to investment managers. Founded in 2007, the firm has grown into a trusted partner for over 150 clients, offering expert guidance from offices in London and New York. In addition to tailored compliance advice, RQC Group operates regulatory hosting platforms supporting more than 60 firms. With a commitment to excellence and a pragmatic, client-focused approach, RQC Group helps businesses navigate complex regulatory landscapes with confidence.

Jan 2024 – Present · 2 yrs 4 mos · London, United Kingdom

• YLD is a software engineering and digital product design consultancy specialising in helping large enterprises grow their digital capabilities. Founded in 2013, YLD is a long-standing digital partner to companies including Condé Nast, The Economist, and GoDaddy.

Apr 2019 – Jun 2021 · 2 yrs 2 mos · Greater London, England, United Kingdom

Jan 2024 – Present · 2 yrs 4 mos · Chorley, England, United Kingdom

• Roq is an independent, outcomes-focused Quality Engineering consultancy. It provides tailored services on all things quality to the world’s largest organisations regarding their most important technology initiatives. It helps them realise the benefits of high-functioning, high-quality technology solutions delivered at a pace that aligns with their business imperatives.

Jun 2021 – Oct 2023 · 2 yrs 4 mos · London Area, United Kingdom

• After leaving Moorhouse, I joined the Metropolitan Police as a frontline emergency response officer in one of London’s most demanding (and dangerous) boroughs. It was, in many ways, the most intense frontline test of leadership I have ever stepped into.
• Every shift required clarity under pressure, empathy in the midst of trauma, and the ability to bring perspective and structure to people’s most challenging moments. It was a powerful reminder that the leadership principles we often discuss in business - trust, resilience, communication, compassion - are tested most profoundly on the ground, when the stakes are immediate and human.
• You also learn the value of relationships forged in uncertainty. When you step into situations without knowing what you’re walking into - where risk is real, and split-second decisions matter - trust isn’t optional. The friendships built in those moments are grounded in shared purpose, mutual protection, and unspoken understanding. You truly know what it means to have each other’s back.
• Many of the leadership skills I developed in consulting were reframed in this context:
• ↦ Teaching becomes equipping - not elevating
• ↦ Trust accelerates everything
• ↦ Self-care becomes a requirement, not a reward
• ↦ Real role models matter more than reputations
• ↦ A sample of one can be enough to act with conviction
• This chapter continues to shape how I lead, coach, and support others, especially when navigating complexity, risk, or change.

Feb 2021 – Present · 5 yrs 3 mos · London, United Kingdom

• The ICS innovates and enacts meaningful change using data science and ethical analytics. Their experts and app store of accelerator solutions deliver results that surprise, outcomes that impress and actions that matter - for organisations, people and the planet.

Jul 2011 – Feb 2021 · 9 yrs 7 mos · London, United Kingdom

• As Managing Partner at Moorhouse, I helped lead the business through a management buyout from BT in 2014 and its successful sale to Expleo in 2018. Along the way, we built something that endured – Moorhouse has continued to thrive post-acquisition, standing out in a market where many consulting firm integrations falter.
• My focus was building a people-first consulting business – not just saying it, but proving it. I led the firm’s talent and leadership strategy, championing a culture where extraordinary people could do their best work. That meant turning professional development into a growth driver, not just a support function.
• The results reflected that intent:
• ✪ Staff turnover remained below 10% year-on-year
• ✪ Employee satisfaction in the 90th percentile
• ✪ Certified as a Great Place to Work
• ✪ Consistently ranked by the FT as a top UK consultancy
• ✪ Became a magnet for top-tier talent
• ✪ And – most importantly – grew a generation of extraordinary leaders
• I also supported clients in building agile, human-centred talent strategies – especially in times of disruption, ownership change or uncertainty. From economic shifts to COVID-19, I have led through turbulence with clarity, care and resolve.

Jun 2010 – Jul 2011 · 1 yr 1 mo · London Area, United Kingdom

• ✪ A Director in the Performance and Technology group with specific focus on the development of Performance & Technology Advisory services across the MESA region.
• ✪ Part of a small team who established a new and innovative approach to strategic partnerships and alliances across Europe, Middle East and Saudi Arabia.

Mar 2008 – Jun 2010 · 2 yrs 3 mos

• ✪ Head of Business Consulting at Mouchel (following the acquisition of Hedra in March 2008). Leading a team of 200+ professionals delivering transformational change for clients across the Public Sector.
• ✪ Supporting clients to deliver transformational change programmes including operating model development, operational effectiveness, transformation leadership, change management, customer services transformation, HR transformation, finance transformation, procurement, Local Government transformation and children & learning services.

Sep 2003 – Mar 2008 · 4 yrs 6 mos

• ✪ Quality Improvement Agency – Development of the organisational blueprint for the Diploma Support Phase 2 Programme
• ✪ Ministry of Dubai – Development of the blueprint and operating model for the Dubai Inspections Bureau
• ✪ London Development Agency – Electronic Brokerage System Programme
• ✪ National Lottery Commission - Lottery Operator Selection
• ✪ Ofsted / CfBT Education Trust - School Inspections Service
• ✪ Mouchel Management Consulting includes Hedra following its acquisition in March 2008.

Jan 2001 – Jan 2003 · 2 yrs · Canary Wharf

• ✪ CGNU / Norwich Union – Senior Programme Manager responsible for the infrastructure development required to support e-commerce initiatives across the whole group.

Jan 1999 – Jan 2001 · 2 yrs

• ✪ Integration manager for the Woolwich / Barclays E-Commerce Day One Integration
• ✪ Project manager for the Open Plan Services Mobile Phone Banking Project
• ✪ Project manager for the Open Plan Services Insurance services Point of Sale System Project

Jan 1996 – Jan 1999 · 3 yrs