S

Surabhi Bhatnagar

Co-Founder

London, England, United Kingdom11 yrs 5 mos experience
AI EnabledHighly Stable

Key Highlights

  • Led AI product strategy impacting 3 billion users.
  • Inventor of a foundational patent for Microsoft 365 Copilot.
  • Top 1% mentor with global influence in product strategy.
Stackforce AI infers this person is a B2B EdTech product leader with a strong focus on AI-driven solutions.

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Skills

Core Skills

Product StrategyB2b GrowthProduct ManagementCybersecurityMachine LearningInnovation

Other Skills

EdTechGlobal Cross-Functional Team LeadershipArtificial Intelligence (AI)StrategyGenerative AIMentorshipAndroidCross-functional Team LeadershipDeveloper PlatformsLeadershipTeam ManagementBusiness StrategyEntrepreneurshipStart-upsDesign Thinking

About

I'm an internationally recognised product leader with 10+ years building AI-powered products at Microsoft, Google and high-growth scaleups, reaching over 3 billion users across every continent. My career has a singular mission: humanising technology at global scale. I bring a rare combination of technical depth (CS, BITS Pilani) and human-centred design (HCI, National Institute of Design) to every product I build. That combination has taken me from shipping Content Camera in Teams, a real-time computer vision feature that kept 80M+ classrooms human during the pandemic, to protecting the invisible infrastructure of the mobile web (Android WebView, 3B users, 4M developers), to building AI learning tools that help UK students beat national averages by 2x (Up Learn, 600 schools). Along the way I filed a patent (US20230401265A1) now foundational to M365 Copilot, earned a CVP Award at Microsoft, received a VP Spot Bonus at Google for coaching 50+ senior PMs, and led cross-functional teams of 60+ across India, Europe and the US. Beyond my core work I write about AI and product strategy for The Product Folks (18,000+ views), mentor 60+ professionals across 14 countries as a Top 1% ADPList mentor, teach at the Indian School of Business, jury design innovation at the National Institute of Design, and am building Luminity, an AI tool tackling the UK's loneliness epidemic. Based in London, committed to building technology that puts humans first.

Experience

Up learn

Product and Growth Leader (B2B)

Aug 2024Present · 1 yr 8 mos · London Area, United Kingdom · On-site

  • Leading product strategy and B2B growth for Up Learn, a UK EdTech scaleup whose AI-powered platform delivers A-level and GCSE results at 2.2x the national average. Reach: 600 schools, 5,000+ teachers, 100,000+ students.
  • ◆ Leading Up Learn's parent strategy for improving B2C subscriptions growth via improved parent experience, growth experiments like: AI-driven sales & re-targeting agent, activation sequences and improved onboarding.
  • ◆ Led a zero to one product for leaders of Multi Academy Trust to improve their renewal appetite for trust-wide subscriptions.
  • ◆ Scaled Teacher Dashboard satisfaction from 24% to 61% by streamlining core workflows; increased student mastery by 31% and doubled engaged teachers. Achieved NRR >85% despite post-COVID school budget contraction.
  • ◆ Defined product strategy for MAT leaders and GCSE parents, identifying the next £xM+ growth opportunity in new market segments.
  • ◆ Led cybersecurity investments (SSO, platform migrations) to unlock enterprise compliance — captured £0.xM immediately with £xM pipeline projected for 2025–26.
  • ◆ Aligned CXOs on B2B roadmap for AY25–26 using Kano framework to balance reliability must-haves with new AI-driven assessment bets.
B2B GrowthEdTechInnovationGlobal Cross-Functional Team LeadershipProduct StrategyArtificial Intelligence (AI)+2

Google

Lead PM, Web on Android (Developer experience)

Jul 2022Jul 2024 · 2 yrs · London, England, United Kingdom

  • Directed cybersecurity, performance and developer experience for Android WebView — 3 billion users, 4 million developers.
  • ◆ Delivered Async Startup API reducing WebView latency by 30% and generating $xxM/year in incremental ad revenue; GTM co-owned with Gmail, Google Ads and Android Google App (1Bn+ users each). https://tinyurl.com/bdzhzs8p
  • ◆ Co-led WebEngine: a 0-to-1 reinvention of WebView targeting 75% security improvement; secured early partners including Amazon, Kakao and Shopee and Android's top 1P partners.
  • ◆ Drove WebView stability roadmap with Play Console team, improving crash diagnostics for 4 million developers.
  • ◆ Coached 50+ Google PMs at the EMEA PM Summit on product narrative — awarded VP Spot Bonus by VP of Product Management (2023–24).
Product ManagementMentorshipInnovationGlobal Cross-Functional Team LeadershipProduct StrategyCybersecurity+6

Microsoft

3 roles

Senior Product Manager(AI/ML), Microsoft Lens

Promoted

Sep 2019Jun 2022 · 2 yrs 9 mos

  • Lead Inventor — Patent US20230401265A1 (filed 2022): cross-application componentised document generation, now powering Microsoft 365 Copilot capture-to-create workflows for 1Bn+ users.
  • ◆ Launched Content Camera in Microsoft Teams (250M+ users) — real-time computer vision rendering educators as transparent overlays on their content, making remote teaching human again.
  • ◆ Owned Microsoft Lens app (30M+ users); improved Android store rating from 4.6 to 4.8.
  • ◆ Grew Lens SDK MAU by 25% via Skype and Teams partnership; integrated Flipgrid generating 1M+ videos/month.
  • ◆ Received CVP Award for camera productivity innovation at FHL hackathon — distinction reserved for top 1% of Microsoft's 200,000+ workforce.
B2B GrowthEdTechMentorshipInnovationGlobal Cross-Functional Team LeadershipProduct Strategy+6

Product Manager(Experience), Microsoft Edge

Aug 2018Sep 2019 · 1 yr 1 mo

  • ◆ 1 of 2 PMs accountable for shipping Edge on Mac Beta on Chromium OSS — launched to 93% positive tech press coverage.
  • ◆ Owned execution across 20+ feature areas in collaboration with 25+ feature crews across India and the US.
  • ◆ Drafted browser strategy for Enterprise, K-12, Higher Education and Creatives segments.
  • ◆ Received Star Award for Customer Obsession — awarded to 2 of 45 PMs (Q4, 2018).
EdTechMentorshipInnovationGlobal Cross-Functional Team LeadershipProduct StrategyCross-functional Team Leadership+2

Product Manager, Mixed Reality (Hololens)

May 2018Aug 2018 · 3 mos

  • Part of the team that shipped Charts 3D for HoloLens and Windows devices — a 3D data visualisation tool for mixed reality spaces. Wrote product vision and invented 30 new visualisation models based on original research.
InnovationGlobal Cross-Functional Team LeadershipProduct StrategyStrategy

Endurance international group

Product Manager (& UX Research Lead)

Feb 2016Mar 2018 · 2 yrs 1 mo

  • Led pan-India qualitative user research with a team of 6 across 3 geographies — 50 business owners, benchmarking 20+ SaaS tools. Insights triggered a company-wide innovation hackathon to rapid-prototype new B2B products for SMBs.
  • ◆ Proposed new product strategy and roadmap for 45,000+ micro-SMBs including web-based invoicing, expense management and mobile CRM — presented at CEO's office level. Promoted to first PM role.
  • ◆ Drove UX overhaul for IPage Email using data-driven user research (Hotjar) — reduced drop-offs by 30%.
  • ◆ Owned end-to-end product development lifecycle: product vision, prototyping, user testing and go-to-market for a suite of apps for micro-entrepreneurs.
B2B GrowthMentorshipInnovationProduct StrategyCross-functional Team LeadershipLeadership

Microsoft

User Experience Design

May 2015Nov 2015 · 6 mos · Hyderabad Area, India

  • ◆ Proposed 4 zero-to-one product concepts including Search Lens (capture to create) — one concept patented 7 years later as US20230401265A1, now powering M365 Copilot AI workflows for 1Bn+ users.
  • ◆ Defined product strategy for Bing for Education — envisioning search-powered content experiences and AI-assisted note-taking for future classrooms.
  • ◆ Conducted user research with diverse content creators to define a product ecosystem for EdTech and smart classroom experiences.
InnovationProduct StrategyStrategy

Kern communications pvt. ltd

User Experience Researcher

Oct 2013Nov 2013 · 1 mo · Hyderabad Area, India

  • Kern Communications Pvt. Ltd. is a leading design research and innovation consulting firm, based in Hyderabad, India. I co-conducted design research for a leading smartphone manufacturing company in Asia involving-
  • ◆ Co-led design research and competitive intelligence for a leading Asian smartphone manufacturer — user interviews, cognitive walkthroughs, ethnography and UX critique across the Indian mobile landscape.
  • ◆ Delivered actionable product design recommendations based on triangulated qualitative and quantitative research across multiple user segments
InnovationProduct StrategyStrategy

Astrea studio pvt. ltd.

Founder and CPO

Apr 2012May 2013 · 1 yr 1 mo · New Delhi Area, India

  • ◆ Founded and scaled India's first art rental startup from zero to seed funding at ₹2Cr valuation — led product vision, technology strategy and go-to-market with a team of 4.
  • ◆ Built and managed a network of 200 artists; drove B2B partnerships, brand identity and business development from idea stage to investment.
  • ◆ Demonstrated early entrepreneurship and 0-to-1 product leadership — skills directly applied at Google and Microsoft at billion-user scale.
InnovationProduct StrategyLeadershipStrategy

Education

National Institute of Design

Master's degree — Interaction Design

Jan 2013Jan 2014

Birla Institute of Technology and Science, Pilani

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2008Jan 2012

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