Anushree Sharma

Operations Associate

Indore, Madhya Pradesh, India4 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Trust & Safety operations with precise decision-making.
Proven track record in managing high-risk content review.
Strong background in customer operations and escalation handling.

Stackforce AI infers this person is a Trust & Safety Specialist with expertise in content moderation and compliance operations.

Contact

Skills

Core Skills

Trust & Safety OperationsContent ModerationCustomer OperationsEscalation Handling

Other Skills

Fraud DetectionResearch SkillsFraud PreventionStandards ComplianceRisk Control Self Assessment (RCSA)Policy EnforcementOperations ManagementCustomer Relationship Management (CRM)Complaint InvestigationsTrust and SafetyQuality AssurancePolicy AnalysisCompliance OperationsFraud InvestigationsRisk Assessment

About

3+years reviewing what most people never see. Harmful content. High-risk violations. High-stakes decisions. And getting it right — every single time. I work in one of the most sensitive areas of tech — Trust & Safety operations — where every decision directly impacts real users on global platforms. At TaskUs, I moderate high-volume user-generated content for major social media platforms — identifying abuse, exploitation, and policy violations using structured review tools. Not just flagging. Documenting. Auditing. Deciding. I maintain quality benchmarks like UQD, GS, and DQA that directly impact client performance. Every decision I make is fair, fast, and audit-ready. Before Trust & Safety — Myntra, where I handled escalated customer cases, built SOPs from scratch, and worked cross-functionally to fix what kept breaking. Two industries. One consistency — precision under pressure. 💼 What I do best: Trust & Safety · Content Review · Policy Enforcement · Compliance & Risk · Audit Readiness · Customer Operations · Escalation Handling

Experience

Taskus

Teammate

Jun 2022 – Present · 3 yrs 10 mos · Indore, Madhya Pradesh, India · Remote

Review and assess user-generated content (posts and videos) for global social media platforms, ensuring compliance with trust, safety, and policy guidelines.
Identify and action critical violations including abuse, exploitation, violent behavior, and other high-risk content using structured review tools (SRT).
Apply consistent judgment and accurate tagging in alignment with platform policies, ensuring fairness and user safety at scale.
Manage and maintain key quality metrics such as User Quality Data (UQD), Grading Score (GS), and Data Quality Assessment (DQA), directly supporting audit outcomes and client performance.
Contribute to risk and compliance operations by supporting audit readiness, minimizing decision errors, and ensuring documentation accuracy.
Actively participate in continuous improvement initiatives to enhance review accuracy, consistency, and operational efficiency.

Fraud DetectionResearch SkillsTrust & Safety OperationsContent Moderation

Myntra

Resolution Specialist

Jun 2021 – Aug 2022 · 1 yr 2 mos · Indore, Madhya Pradesh, India · Remote

Handled escalated customer issues and complex service cases, ensuring timely and effective resolution. Collaborated with internal teams to improve service delivery, product quality, and operational processes.
Supported process standardization through SOP creation and documentation to ensure consistency and efficiency.
Strengthened customer experience by applying structured problem-solving and clear communication in high-pressure scenarios.

Fraud PreventionStandards ComplianceCustomer OperationsEscalation Handling