Ajay Ojha — Operations Associate
Dedicated and results-driven professional with a strong background in customer support and content moderation. Started my professional journey back in 2014 as CSE which ends in 2016. There I have honed my skills in providing exceptional customer service, ensuring client satisfaction, and resolving complex issues with a customer-centric approach. Additionally, since 2022 I am working as a content moderator where I've gained expertise in maintaining online communities, enforcing guidelines, and upholding brand integrity. Throughout my career, I've developed a passion for fostering positive customer experiences and ensuring online spaces are safe and engaging for all users. I thrive in fast-paced, dynamic environments, where my adaptability and problem-solving skills shine. My experience in customer support has provided me with a deep understanding of client needs, while my content moderation background has given me a keen eye for detail and a commitment to upholding quality standards. Let's connect and explore potential opportunities where I can leverage my skills and expertise to drive success for your team or organization.
Stackforce AI infers this person is a Customer Support and Content Moderation Specialist with a focus on quality assurance.
Location: Indore, Madhya Pradesh, India
Experience: 5 yrs 8 mos
Skills
- Quality Assurance Analysis
- Internal Audits
Career Highlights
- Strong background in customer support and content moderation.
- Expertise in maintaining online communities and enforcing guidelines.
- Passionate about fostering positive customer experiences.
Work Experience
Tech Mahindra
Sr. Associate Quality (2 mos)
TaskUs
Quality Analyst (1 yr 6 mos)
Content Reviewer (2 yrs 1 mo)
Firstsource
Customer Service Representative (1 yr 11 mos)
Education
Bachelor's degree at Jiwaji university
Dioloma in computer application at Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal