Jul 2024 – Jul 2025 · 1 yr

• Launched and scaled Unilever’s first GPS-enabled B2B last-mile tracking platform across 25,000+ outlets, improving delivery efficiency by 50% and boosting customer satisfaction.
• Designed and executed product roadmap for a GPS-enabled inventory platform with Chennai Metro, reducing product mismatches by 25% and accelerating reconciliation by 25%.
• Directed UI/UX A/B testing and workflow redesign, streamlining agent operations to process ~13,750 deliveries/day and improving tracking accuracy by 35%.
• Led GTM strategy & cross-functional adoption, aligning tech, sales, and logistics teams for seamless rollout across Tier-1 cities.
• Optimized inventory & shelf-life analytics (SQL + SAP S/4HANA), cutting business waste by 71% and improving stock availability.
• Developed Python-based geohashing algorithm leveraging network design principles to reallocate distributor warehouses, clustering outlets by proximity and demand density. Reduced logistics costs by 7% and improved delivery turnaround consistency.

Nov 2022 – Aug 2024 · 1 yr 9 mos

• Led Unilever’s first fully automated fulfillment center (annual turnover $86M / ₹780Cr), revolutionizing next-day delivery for Chennai Metro and achieving 90% service levels while managing a cross-functional team of 3 demand executives, 250 delivery executives, and 5 distributors.
• Drove warehousing transformation by designing “end-state” infrastructure, enhancing LSP capacity/capability, and implementing variable payout & safety-driven performance culture, boosting productivity and accountability.
• Digitized last-mile operations with crate scanning, last-mile visibility dashboards, and workflow automation, eliminating redundant reporting and enabling full E2E digital transformation of Chennai’s logistics network.
• Optimized Transport Management System (Mojro) by enhancing dynamic clustering logic, reducing truck under-utilization to 20%, enabling direct dispatch from depots for high-volume orders, and delivering $120K+ annual cost savings.
• Scaled operations 2.5× during demand surges by leveraging AI/ML forecasting, handling multiple business transitions with minimal disruption, and ensuring resilient supply continuity post-COVID

Jul 2021 – Nov 2022 · 1 yr 4 mos

• Completed 14-month cross-functional rotational training across Factory, Engineering, Logistics, Demand & Supply Planning, Procurement, and Innovation, gaining end-to-end exposure to supply chain strategy, production, cost analysis, and automation.
• Reduced process defects by 5% using Statistical Process Control and real-time sensor automation, contributing to India’s first Digital Lighthouse Factory recognition.
• Accelerated decision-making by 98% through Power BI dashboards automating demand loss and cost KPI tracking, replacing manual reporting.
• Led IoT & automation innovation projects, including Siemens PLC-based slurry recycling and solar-powered smart storage for rural operations, improving reliability and reducing battery replacements by 90%.
• Demonstrated leadership & consultative problem-solving by managing cross-functional digital transformation initiatives, accelerating promotion, and driving measurable operational improvements across the supply chain.