May 2024 – Nov 2024 · 6 mos · Bengaluru, Karnataka, India

• An emerging sales professional with a robust track record in prospecting and engaging potential clients through strategic cold calling, targeted email campaigns and comprehensive market research. Adept at delivering persuasive sales presentations and product demonstrations, effectively communicating the value proposition to prospective clients. Demonstrates a collaborative approach by coordinating with marketing, product development and customer service team to ensure an exceptional client experience and drive continuous product enhancement. Skilled in negotiating contract terms and securing sales while maintaining optimal sales margins. Maintains a keen awareness of industry trends, competitive dynamics and evolving product knowledge to refine sales strategies and deliver superior clientele service.

Apr 2021 – Apr 2024 · 3 yrs · India

• A seasoned Fraud Management Specialist at HSBC, adept in staying attuned to the ever-evolving fraud landscape with a comprehensive grasp of industry regulations and leading practices to ensure uncompromising compliance. This role entails robust cross-functional collaboration with internal divisions, including Finance, IT and Legal, where a primary focus is on imparting critical fraud awareness training and synchronizing multi-departmental efforts to enhance the institution's fraud prevention architecture. With a keen analytical acumen, I engage in meticulous data scrutiny to identify and interpret patterns or anomalies indicative of fraudulent activities, crafting strategic countermeasures that effectively mitigate associated risks and reinforce the overall integrity of HSBC's credit card portfolio.

Jun 2019 – Jan 2020 · 7 mos · Bengaluru, Karnataka, India

• During my internship, I played a pivotal role in expanding the reach of power bank stations across strategic locations in Bengaluru, enhancing customer engagement. I managed retro-fitment initiatives for electric two-wheelers, encompassing both pure and hybrid models, batteries and battery swapping systems.
• Collaborating with Zuink, a subsidiary of Bounce, I automated processes and developed sales strategies that contributed to business scaling efforts. I also conducted in-depth customer and market research, analyzed feedback, tracked usage data and performed competitive analysis to pinpoint product improvements. Additionally, I spearheaded micro-market activation events at workspaces, malls and residential complexes.