Rupinder Singh

Co-Founder

Bengaluru, Karnataka, India8 yrs 1 mo experience
AI ML PractitionerAI Enabled

Key Highlights

  • Generated over $10M in business impact.
  • Led successful launch of AI-powered chatbot.
  • Improved onboarding conversion by 15.8%.
Stackforce AI infers this person is a B2C Product Manager with expertise in AI-driven solutions and user experience optimization.

Contact

Skills

Core Skills

Product ManagementAi/llmProduct StrategyUser ExperienceEntrepreneurshipPricing StrategyMonetizationTechnical ConsultingProject ManagementSoftware EngineeringProduct DevelopmentIdentity Management

Other Skills

Stakeholder ManagementAI Product ManagementCustomer RetentionStrategyInterpersonal CommunicationAPIsProduct LeadershipEnterprise Product ManagementPlatform Product ManagementOnboardingRetrieval-Augmented Generation (RAG)Large Language Models (LLM)Generative AIArtificial Intelligence (AI)E-Commerce

About

I build and scale B2C products that solve real user problems at system level not just feature level. Product Manager with 8 years of experience in building and scaling technology products, including 4.5 years in product management across high-impact B2C and platform products, working on high-scale systems used by millions of users. I focus on identifying core bottlenecks in user journeys and designing scalable solutions that improve both user experience and business outcomes. Selected Impact: 1. Reduced customer support load by 20% by leading the 0→1 launch of an LLM-powered chatbot, improving resolution speed and user experience. 2. Increased onboarding-to-purchase conversion by 15.8%, unlocking $1.2M+ incremental revenue by redesigning activation flows for high-intent users. 3. Improved checkout conversion and drove $450K+ incremental revenue through targeted promotion visibility and pricing experiments. 4. Delivered $10M+ total business impact across conversion, retention, and operational efficiency initiatives What I do best: a. Own ambiguous problem spaces and translate them into clear product strategies b. Design scalable systems across onboarding, checkout, payments, and engagement journeys c. Balance user experience, business goals, and technical constraints in high-scale environments. d. Lead cross-functional teams to deliver end-to-end product outcomes. Core Areas of Expertise:0→1 product development • Platform strategy & scalability • Payments & monetization systems • API & integration ecosystems • AI/LLM-powered products • Data-driven decision making • Consumer and platform product journeysMy approach:I focus on solving the right problem at the system level—identifying root causes, designing durable solutions, and prioritizing initiatives that compound value over time. Open to Senior / Lead Product roles focused on:Consumer products at scale (B2C) Core product experiences (onboarding, checkout, engagement)Platform and infrastructure-backed user journeysAI-powered product innovation

Experience

Allstate

Product Manager

Apr 2025Present · 1 yr · Bengaluru · Hybrid

  • 1. Diagnosed high volume of repetitive customer queries impacting support scalability, defined AI-first support strategy, and led 0→1 launch of a GenAI chatbot, reducing support contacts by 20% annually while improving resolution speed for 4.5M users
  • 2. Translated complex regulatory constraints into product decisions, designing configurable workflows that balanced compliance with usability, enabling seamless user experiences without compromising system integrity
  • 3. Analyzed user activation bottlenecks, evaluated multiple engagement strategies, and re-architected onboarding flows with targeted triggers, improving user retention by 15%
  • 4. Diagnosed pricing friction in checkout for high-intent users, evaluated trade-offs between transparency and discounting, and introduced behavior-based pricing, increasing conversion by 10%
  • 5. Improved execution efficiency across product teams by redefining cross-functional workflows and prioritization mechanisms, increasing sprint delivery predictability by 50%
Stakeholder ManagementAI Product ManagementProduct ManagementAI/LLM

Gradify

Co-Founder

Apr 2025Dec 2025 · 8 mos · Remote · Remote

  • Check our website— https://joingradify.com or simply go to google and type “joingradify”
  • 1. Did 0 to 1 for a B2C interview prep platform using Loveable. Project uploaded in my github.
StrategyAI Product ManagementProduct ManagementEntrepreneurship

Blackhawk network

Product Manager

Nov 2021Apr 2025 · 3 yrs 5 mos · Bengaluru · Remote

  • 1. Identified pricing inefficiencies impacting user conversion, led elasticity experiments and pricing strategy decisions, improving conversion by 10% and generating $0.45M incremental revenue
  • 2. Reduced friction in promotion creation workflows by building an AI-powered automation engine, enabling faster campaign launches and improving go-to-market efficiency by 75%
  • 3. Diagnosed developer workflow bottlenecks impacting product velocity, and launched internal tooling that reduced feature delivery cycles from 10 days to 2 days, accelerating iteration speed and saving $0.2M annually
  • 4. Owned cross-border payment systems, identified scalability and cost inefficiencies, and led integration and monetization improvements that reduced processing costs by $8M annually while improving transaction reliability
Stakeholder ManagementAI Product ManagementProduct ManagementPricing Strategy

Basware

Technical Consultant

May 2020Nov 2021 · 1 yr 6 mos · Chandigarh, India · Remote

  • Solved interesting problems in (P2P) domain with fintech product.
  • ● Ensured timely delivery of projects, coordinating with cross-functional teams to meet client expectations, accounting for $2 million annual revenue.
  • Working on accounting software for Purchase to Pay solution for customers around the world.
  • ● Playing role of product owner for handling change requests for efficient delivery with $560K in annual sales.
  • ● Scoping, UAT and Deployment for each project that helped absorb customer feedback and mitigate production issues.
  • ● Having customer obsession to identify their pain points, resolve their problems and provide tailored resolutions according to the requirements.
  • ● Proactively managing changes in project scope, identifying potential crises, and designing contingency plans to avoid loss in overall project cost (Agile).
  • ● Working on APIs to successfully integrate the application with other tools and applications
  • ● Creating business documentation to facilitate Product Development including use cases and mocks.
  • ● Good Communication and negotiation skills owning release schedules while working in fast pace.
  • ● Collaborating with engineers, architecture, designers, marketing, sales, and customer support through the entire cycle for committing the right timelines to the clients.
Stakeholder ManagementInterpersonal CommunicationTechnical ConsultingProject Management

Alertenterprise

Software Engineer 1

Jan 2018Mar 2020 · 2 yrs 2 mos · Chandigarh Area, India · On-site

  • Solved interesting challenges in IAM (Identity & Access Management) domain.
  • ● Built a 0→1 product (Temporary Pass Management) Enterprise SaaS platform that scaled to 25,000+ daily visits, enabling secure identity processes for enterprise clients.
  • ● Coordinated with engineering team to deliver IAM product increments accounting for $4.2M in enterprise value.
  • ● Worked with Google as a contractor to launch Temporary Pass Management (TPM) platform for recording visits.
  • ● Working on APIs to successfully integrate the application with other tools and applications.
  • ● Requirement gatherings and scoping in items for projects by clearly understanding the end user needs and providing tailored solutions by solving their pain points.
  • ● Constructing Business Requirement Documents (BRD), Functional Design Documents (FDD), Technical Design Documents (TDD) as part of the project and translating into technical objectives for development teams.
  • ● Ability to break complex problems into smaller tasks to meet deliverables on time.
  • ● Handling Change Request Management and sending to various stakeholders for getting relevant approvals to quickly turn around the solutions.
  • ● Good negotiation and interpersonal skills owning release schedules while working at a fast-paced environment.
Stakeholder ManagementInterpersonal CommunicationSoftware EngineeringProduct Development

Education

Institute of Management Technology, Ghaziabad

PGDM — Strategy

Sep 2025Nov 2026

Indian School of Business

Product Management

Sep 2023Jan 2024

Chitkara University

Bachelor of Engineering — Computer Science Engineering

Aug 2014Jun 2018

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