Aishwarya Gupta

Recruiter

Gurugram, Haryana, India9 yrs 7 mos experience

Highly Stable

Key Highlights

Over 9 years of HR experience in strategic planning and talent acquisition.
Proven ability to foster a positive work culture and enhance employee engagement.
Expertise in end-to-end recruitment processes, especially in sales.

Stackforce AI infers this person is a Human Resources professional with a strong focus on talent acquisition and employee engagement.

Contact

Skills

Core Skills

Talent AcquisitionCustomer Service

Other Skills

HR StrategyHR OperationsEmployee Engagementbulk hiringCustomer Service RepresentativesMicrosoft OfficeHR Planning & ExecutionHR Analytics & ReportingHR Policy ImplementationOrganizational DevelopmentOn-board DiagnosticsTraining and Development (HR)internal hiringwhite collarBusiness development management

About

With over 9 years of experience in Human Resources, I bring extensive expertise as a Senior HR Executive, spanning strategic HR planning, talent acquisition, performance management, and employee relations. I excel in fostering a positive work culture that supports employee growth and productivity. I'm a dynamic and results-oriented professional with a solid background in end-to-end recruitment, especially in sales recruitment, encompassing screening, interviews, selection, negotiation, onboarding, and employee relations. Additionally, I negotiate compensation, extend offers, facilitate candidate placements, and seek referrals for other qualified consultants. My strengths lie in people management, communication skills, process knowledge, system understanding, and a proven ability to work both independently and collaboratively within a team. Dedicated to optimizing HR processes for enhanced organizational efficiency, I'm committed to cultivating a work environment that empowers individuals and fuels collective success. I bring an extremely dynamic, committed, resourceful, and inventive approach to my work.

Experience

9 yrs 7 mos

Total Experience

2 yrs 8 mos

Average Tenure

1 yr 6 mos

Current Experience

Dygo diagnostics

Assistant Manager Human Resources

Nov 2024 – Present · 1 yr 6 mos · Gurugram, Haryana, India · On-site

talent acquisitionHR Strategy

Redcliffe labs

Senior Talent Acquisition Specialist

Aug 2024 – Nov 2024 · 3 mos · Gurugram, Haryana, India · On-site

Human Resources (HR) Talent Acquisition is a strategic function within HR focused on identifying, attracting, and hiring top talent for an organization. This process goes beyond merely filling positions; it involves understanding the company's needs, culture, and long-term goals to bring in individuals who will contribute to its success and growth.

talent acquisitionHR Operations

Futureheights training and consultant pvt ltd

" Experienced HR Professional || Talent Acquisition Specialist || Employee Relations Expert ".

Apr 2021 – Jul 2024 · 3 yrs 3 mos · Delhi, India · On-site

Understanding the hiring requirements of hiring managers , Attracting candidates through various channels like social media and professional networks , Scheduling interviews by coordinating with candidates and hiring managers , Joining formalities, Documentation formalities post the selection of the candidate , Maintaining database and daily / weekly / monthly excel reports and trackers , Sourcing and head hunting relevant profiles from job portals like Naukri.Com, LinkedIn, Boolean search, social networking sites. Also Job Postings on Naukri, RMS and LinkedIn , Briefing candidates about the company as well as about the key responsibility areas of the profile , Planning and executing scheduled drives on the weekend for clients , Assessing candidate's relevant experience, knowledge, skills, competencies, communication skills, truthfulness of CV, expected salary and notice period negotiation , Briefing candidates about the company as well as about the key responsibility areas of the profile , Reviewing resumes and screening candidates , Negotiating job offers and compensation packages with candidates.

Employee Engagementbulk hiringtalent acquisition

Concentrix

Senior Customer Service Representative

Sep 2016 – Apr 2021 · 4 yrs 7 mos · Gurugram, Haryana, India · On-site

Highly motivated and results-driven customer service professional with 5years of experience in various industries. • Proficient in handling customer inquiries, complaints, and providing excellent support via phone, email, and chat. • Maintained a high level of product knowledge and kept up-to-date with industry trends to provide accurate and relevant information to customers. • Resolved customer complaints and followed up with customers to ensure that their issues were resolved to their satisfaction • Developed and implemented new customer service processes and procedures to improve efficiency and customer satisfaction. Handled escalated customer calls, ensuring that complex issues were resolved satisfactorily and in a timely manner. • Managed customer inquiries using CRM tools and software , ensuring that all inquiries were handled promptly and efficiently.

Customer Service RepresentativesMicrosoft Officecustomer service