Romarie Vitto — Operations Associate
Currently contributing as a Technical Support Specialist at Tech Mahindra, assisting users with troubleshooting, installation, and network configuration. Holds a strong background in customer service and CRM, gained through roles at Probe CX and Sitel Group. Pursuing a Bachelor of Science in Finance and Financial Management Services at Holy Cross of Davao College, complemented by studies at the University of the Philippines Open University. Proficient in fostering customer satisfaction and relationship management, ensuring seamless user experiences.
Stackforce AI infers this person is a Customer Support Specialist with a focus on technical assistance in a B2C environment.
Location: Pasig, National Capital Region, Philippines
Experience: 6 yrs 11 mos
Skills
- Technical Support
- Customer Service
Career Highlights
- Proficient in technical support and customer service.
- Strong background in CRM and user experience.
- Pursuing a degree in Finance to enhance skill set.
Work Experience
Tech Mahindra
Provisioning Specialist (4 mos)
Technical Support Specialist (1 yr)
Probe CX
Customer Service Specialist (1 yr 11 mos)
Sitel Group
Customer Service Representative (2 yrs 2 mos)
Flatworld Philippines
Chat (1 yr 6 mos)
Education
Bachelor of Science at Holy Cross of Davao College, Inc.
at University of the Philippines Open University
