Dec 2024 – Present · 1 yr 5 mos · Gurugram, Haryana, India · Hybrid

• Managed Linux infrastructure operations including server commissioning, decommissioning, shutdowns, and lifecycle management across enterprise environments.
• Executed OS patching activities using Puppet automation, performing pre-checks, post-validation, kernel verification, and uptime validation to ensure system stability.
• Developed automation scripts using Shell and Python to streamline operational tasks such as server health checks, uptime monitoring, memory cache cleanup, and logical volume extensions.
• Built automation for password expiry monitoring and vulnerability remediation, improving security compliance and reducing manual tracking efforts.
• Contributed to major infrastructure transformations, including the transition of monitoring tools from MyWizard to Dynatrace.
• Automated monitoring agent installation and removal during monitoring tool migrations, ensuring consistent onboarding and clean decommissioning across servers.
• Developed RHEL repository synchronization automation integrated with Puppet, reducing a multi-step manual process into a single automated workflow.
• Created automation for server lifecycle management and idle server detection, helping optimize infrastructure resource utilization and operational efficiency.
• Supported server migration activities, including validation of Active Directory authentication methods (REALM / Winbind) during infrastructure migration projects.
• Actively worked with ticketing and service management platforms including Jira, ServiceNow (SNOW), and Cherwell to manage incidents, service requests, and operational tasks.
• Maintained operational documentation, master tracking sheets, patching records, and infrastructure inventory to support service delivery.
• Participated in client calls, leadership discussions, and team knowledge transfer sessions, contributing to improved collaboration and process standardization.

Dec 2022 – Nov 2024 · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

• As an Associate in Linux Infrastructure Management, I play an integral role in ensuring that the organization's Linux systems and infrastructure operate efficiently, securely, and reliably. My responsibilities include proactive system maintenance, troubleshooting, performance monitoring, and ensuring high availability.
• Proactive System Maintenance & Monitoring:
• 24/7 Uptime: Actively maintaining Linux infrastructure to ensure continuous availability for critical systems and services, minimizing downtime and disruptions.
• Performance Monitoring: Monitoring system performance using MyWizard, ensuring resource optimization and anticipating capacity needs.
• System Health Check: Proactively identifying potential issues before they impact performance through monitoring tools and techniques.
• System and Service Management:
• Incident & Change Management: Handling incidents and change requests using Cherwell, investigating issues, and implementing approved solutions.
• SSH & Connectivity: Maintaining secure remote access to servers and managing connectivity for smooth operations.
• VDI & Virtualization: Supporting virtual environments with Citrix , Azure virtual Desktop, and VMware vCenter for server operations and decommissioning.
• System Upgrades & Patching:
• Software Upgrades: Managing, coordinating, and implementing regular software upgrades, patches, and hotfixes to maintain security and functionality.
• System Security: Ensuring timely updates and patches are applied to prevent vulnerabilities and system compromises.
• Capacity Planning & Resource Management:
• Capacity Forecasting: Monitoring and planning system resources to meet future growth requirements and maintain performance under load.
• Resource Optimization: Managing CPU, memory, and storage to enhance overall system efficiency and avoid bottlenecks.
• In this role, I have developed a solid foundation in Linux system administration, proactive problem-solving, and managing critical IT infrastructure.