Ankit Jain

CEO

Delhi, India16 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Founder of a successful Business AI platform.
Transformed customer interactions for 40,000+ businesses.
Expert in building scalable CPaaS solutions.

Stackforce AI infers this person is a SaaS entrepreneur with expertise in AI-driven customer engagement solutions.

Contact

Skills

Core Skills

Business StrategyProduct ManagementBusiness DevelopmentEntrepreneurshipSoftware DevelopmentTelecommunications

Other Skills

Business AI OperatorCustomer interactionsAI agentsContext layerAICustomer EngagementWorkflow ManagementCPaaSProductizationDistributionRetentionVoiceMessagingExploratory projectsNGO systems

About

I’ve spent 15+ years building and shipping Business communication platform in India—bootstrapped, long-term, and stubborn about fundamentals. Today, I’m focused on a clear shift: moving from “tools that help teams communicate” to Business AI Operators that can run customer interactions across Calls + WhatsApp + workflows, using business context learned from real conversations. At MyOperator (Founder/CEO) we have built products and a team serving thousands of Businesses. Through Heyo, we’ve helped 40,000+ Micro-businesses improve customer engagement and outcomes like faster responses and increased sales. What I’m building now (the “new paradigm”), A context layer for SMBs: memory of customer history, transactions, and prior interactions—so AI can act, not just answer.

Experience

16 yrs 2 mos

Total Experience

8 yrs 1 mo

Average Tenure

15 yrs 3 mos

Current Experience

Myoperator

3 roles

CEO

Jan 2024 – Present · 2 yrs 3 mos

Building Business AI Operator, where Team & AI Agents operate in tandem
Re-architecting the CPAAS platform into a Business AI Operator: AI agents running customer interactions across Calls + WhatsApp + workflows, grounded in business context.
Building the “context layer” that remembers customer history, past conversations, outcomes, and knowledge—so AI can act, not just answer.

Business AI OperatorCustomer interactionsAI agentsContext layerBusiness StrategyProduct Management

CEO

Promoted

Mar 2013 – Present · 13 yrs 1 mo

CPaaS platform → productization & scale
Transitioned from services to a CPaaS-style product platform for SMB customer interactions (voice + messaging).
Built durable distribution and retention by owning mission-critical workflows (numbers, routing, engagement) and scaled to 12,000 businesses in India.

CPaaSProductizationCustomer interactionsDistributionRetentionBusiness Development+1

Founder

Jan 2011 – Present · 15 yrs 3 mos

Exploratory phase where we migrated from failed product to services (for sustenance) to realisation of my conviction on product. We did lot of exploratory projects including building systems for NGOs, Gifting companies, Spiritual leaders and also India Against Corruption movement.
All this lead to birth of MyOperator which started by solving our problem on not being able to manage customers calls.

Exploratory projectsNGO systemsCustomer call managementEntrepreneurshipBusiness Strategy

Uniphore

Uniphore Software Systems

Aug 2009 – Jul 2010 · 11 mos · Chennai, Tamil Nadu, India

Work on Various speech and voice technologies including early versions of Speech recognition, Voice Biometrics for Banking, Telecom & entertainment industries.
We started working on early form of Voice AI before it was cool.

Speech recognitionVoice BiometricsVoice AISoftware DevelopmentTelecommunications