Tracy Witt

Project Manager

Peoria, Arizona, United States27 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven project management expertise driving strategic solutions.
  • Strong leadership in customer relationship management.
  • Commitment to excellence and continuous improvement.
Stackforce AI infers this person is a Customer Success and Project Management professional in the Telecommunications and Insurance industries.

Contact

Skills

Core Skills

Customer Relationship Management (crm)LeadershipCustomer Service ManagementSales Processes

Other Skills

Microsoft ProductsCreative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam BuildingBusiness Relationship ManagementResearch and Development (R&D)Business Process ImprovementNegotiationProblem SolvingContract NegotiationCommunicationRelationship BuildingCustomer ExperienceTelecommunications

About

I am a committed, results-driven professional known for pairing high standards of integrity with an unwavering dedication to excellence. With a broad and proven skill set—including strong project management expertise—I consistently deliver strategic, high-impact solutions that drive meaningful outcomes. I manage projects with precision, clarity, and accountability, ensuring alignment across stakeholders while navigating complexities with confidence. Through thoughtful planning, effective communication, and disciplined execution, I bring structure to ambiguity and guide initiatives from concept to successful completion. I view challenges not as obstacles, but as catalysts for growth—leveraging each one to refine my expertise and elevate performance. I excel in collaborative environments where innovation, ownership, and continuous improvement are valued. My proactive mindset, strong execution, and commitment to long-term development enable me to contribute exceptional value in every setting. Driven by ambition and anchored by purpose, I strive to deliver excellence in everything I do while empowering teams and organizations to reach their highest potential.

Experience

27 yrs 9 mos
Total Experience
4 yrs 10 mos
Average Tenure
3 yrs 7 mos
Current Experience

Brightspeed

2 roles

Lead Project Manager - Operations Support

Promoted

Feb 2026Present · 3 mos

Customer Care Manager - Enterprise & Wholesale

Oct 2022Feb 2026 · 3 yrs 4 mos

Lumen technologies

Customer Success

Jun 2022Sep 2022 · 3 mos

Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+17

Usaa

2 roles

Senior Insurance Producer

Aug 2013May 2022 · 8 yrs 9 mos

  • Senior Insurance Producer licensed 50 states for Home, Auto, Renters, Valuables, Umbrella products.
Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+15

Licensed Insurance Agent

Aug 2013May 2022 · 8 yrs 9 mos

Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+15

Remax associates

Real Estate Representative

Oct 2012Aug 2013 · 10 mos

  • Lead Sales for Real Estate/Mortgage solutions.
Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+14

Academy school district 20

Special Education Paraprofessional

Aug 2008Oct 2012 · 4 yrs 2 mos

  • Special Education SSN Paraprofessional
Microsoft ProductsCreative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam BuildingBusiness Process Improvement+7

At&t

Customer Service Representative

Aug 1997Aug 2002 · 5 yrs

  • Customer Sales and Service Producer DSL/Broadband/POTS
Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+15

Prudential healthcare

Senior Claims Examiner

Aug 1991Aug 1997 · 6 yrs

  • Senior Claims Producer~Managed Care HMO/PPO, Medicare, Vision policies.
Microsoft ProductsCustomer Relationship Management (CRM)Creative Problem SolvingInterpersonal CommunicationAnalytical SkillsTeam Building+15

Education

Southwestern Community College District

Associate of Arts - AA — General Studies

Oct 1989Jun 1992

Udemy

Project Management

Jan 2026Apr 2026

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