Jan 2025 – Aug 2025 · 7 mos · Hlavní město Praha, Česko

Mar 2022 – Oct 2024 · 2 yrs 7 mos

• Improving experience for our customers to increase theirs sales efficiency, generate more leads and close more deals in less time. Also experimenting with AI for customers and new ways of working and trying ideas for being more efficient internally, helping my colleagues shine and grow.
• Achievements:
• Doubled usage and retention of an owned feature.
• Developed widely adopted design principles for a cross-functional feature.
• Successfully initiated, stabilized, and fostered a customer/user-centric mindset within the team and across departments.

Mar 2022 – Dec 2022 · 9 mos

• I supported our Head of Design in leading the design strategy for a specific area, helping other designers to onboard, grow, and to initiate projects in coordination with product and engineering managers to enhance customer satisfaction while simultaneously developing local design maturity to foster greater customer empathy and satisfaction within the team.

Mar 2021 – Feb 2022 · 11 mos

• Worked on ideas for making data easier to access for later processing.

Oct 2018 – Jan 2022 · 3 yrs 3 mos

• Helping people with their UX career and expertise - helping them grow, explore various techniques & methods. Also providing constructive feedback on their work, support, guidance and various resources.

Jun 2018 – Dec 2020 · 2 yrs 6 mos

• Leading design & research for various apps in the Cimpress Mass Customization Platform. Also collaborating with other UX people to deliver a seamless experience for people using the platform. Contributing/Helping with internal Design Guidelines/System and UX evangelization, injecting Design Thinking practices into Product Development. I gather requirements, conduct user research and provide ideas for the solution / design in cooperation with other colleagues.
• Achievements
• Successfully sold & kicked off a new initiative to unify the experience across different apps
• Supporting multiple development teams
• Helped & collaborated on providing UX education to various people in multiple countries.
• Contributing and helping to evolve internal Design guidelines / system
• Helped to establish how to approach product development/management in Prague location - that it's important to talk to people who use the products, that User-centric mindset is critical
• Building a research inventory for logistics tools (qualitative + quantitative insights)

Feb 2018 – May 2018 · 3 mos

• Managed a team of designers, also hired new people to the team. Engaged in defining a strategy and plans for the area I was responsible for.

Feb 2016 – May 2018 · 2 yrs 3 mos

• I worked on startup-like projects and improved several services. Also helped to improve design and research activities - for example, by developing a unique tooling for user research gathering and analysis.
• Achievements
• Internship mentoring
• Drive continual product discovery for two new products
• Exceeding business goals with a new product by more than 40 % pq, and help to accomplish business goals in another quarter just after 2 months.
• Helped to exceed quarterly goal by 120 % within a newly created product team (and exceed goals for 4 consecutive quarters)
• Successfully applied new design methods into product development
• Promoted to Lead UX position

Jan 2014 – Jun 2014 · 5 mos

• Developing an application for monitoring and automating data loads into the GoodData platform. I contributed to the vision for a new version, I managed the backlog, stakeholders and communication. I engaged the development team, defined priorities and help the team succeed. We delivered on time and achieved the set goals.

Apr 2013 – Nov 2015 · 2 yrs 7 mos

• Design of digital products for monitoring of data loads, user management and exploratory data analysis. I was an advocate of straightforward collaboration & happiness in product teams, perfect product design and more. Served also as interim Product Owner.
• Achievements
• Hero of UX & PM - awarded as the best employee of 2014
• Successfully designed, managed and shipped an application for monitoring of data loads.
• Successfully collaborated with other company members.
• Learned a pragmatic approach and design in Agile environment.
• Created and established design guidelines (design system).

Aug 2011 – Mar 2013 · 1 yr 7 mos · Prague, The Capital, Czech Republic

• Design, analysis, usability testing and user research for digital product of different clients. For example, T-Mobile, Škoda Auto, Kudyznudy.cz, Czech Post and more.
• Achievements
• Transforming mindset of CEO of one big client - to think about their users as the key element of their online presence and success

Feb 2011 – Jul 2011 · 5 mos · Prague, The Capital, Czech Republic

• Front-end development for these websites: Datart.cz, Firotour.cz and O2.cz. HTML, CSS, JavaScript, jQuery, TFS template language and cross-browser optimalization.

Jan 2010 – Jan 2011 · 1 yr · Prague, The Capital, Czech Republic

• Design and development of these web applications: e-senior.cz, kapo.pef.czu.cz, agris.cz and other minor projects. HTML, CSS coding, JavaScript, PHP, MySQL, MSSQL.
• Taking over the e-learning web application for the elderly (e-senior.cz) was a defining moment. This project sparked my passion for user-centered design, prompting me to delve deeper into the field of user experience (UX).

Apr 2004 – Mar 2010 · 5 yrs 11 mos · Prague, The Capital, Czech Republic

• Design and development of websites and applications for various clients.
• HTML, CSS coding, JavaScript, PHP, MySQL
• Wireframing, prototyping and visual design in Adobe Fireworks.