Adam Keyes

Product Manager

Gaithersburg, Maryland, United States27 yrs 4 mos experience

Highly Stable

Key Highlights

25+ years of experience in product management.
Expert in B2B integration and user experience optimization.
Proven track record of driving product innovation.

Stackforce AI infers this person is a SaaS product leader specializing in B2B integration and user experience.

Contact

Skills

Core Skills

Product ManagementIntegration

Other Skills

Key Performance IndicatorsBusiness InsightsProduct StrategyProduct DevelopmentGo-to-market ExecutionB2BMarket ResearchGo-to-market StrategyBusiness AnalysisUser ExperienceA/B TestingData AnalysisPlatform InnovationSecurityPerformance

About

Experienced product leader with 25+ years in platform integration, specializing in delivering solutions that optimize business processes. My expertise spans product strategy, product development, and go-to-market execution. I currently lead a team responsible for a diverse portfolio of integrations, including key connectors for widely used business applications. I'm passionate about building innovative integration solutions and enhancing user experiences.

Experience

27 yrs 4 mos

Total Experience

5 yrs 9 mos

Average Tenure

4 yrs 1 mo

Current Experience

Celigo

Director of Product Management

Mar 2022 – Present · 4 yrs 1 mo · Washington DC-Baltimore Area · Remote

Leading a product team focused on expanding integration capabilities and enhancing user experiences within a leading iPaaS platform. My responsibilities encompass product strategy, roadmap development, and go-to-market execution for a diverse portfolio of integration solutions.
Key accomplishments include:
Driving product innovation in B2B integration with the launch of B2B Manager*
Led the launch of Celigo's B2B Manager, a new product offering that significantly expands the platform's ability to handle complex business-to-business integrations, addressing the growing market need for advanced B2B connectivity. This initiative involved close collaboration with engineering and marketing teams, conducting thorough market research, and developing a comprehensive go-to-market strategy.
Leading the development, maintenance, and strategic direction of a comprehensive connector program* Oversee all aspects of the connector program, including the development, maintenance, and enhancement of key connectors for leading business applications. This includes critical pre-built integrations for NetSuite with platforms like Shopify, Amazon, and Walmart, empowering thousands of customers to streamline their order-to-cash processes, automate data synchronization, and scale their online businesses.
Leading product-led growth initiatives focused on user experience and conversions*
Spearheaded initiatives focused on optimizing the first-time user experience, improving product on-boarding, and driving trial-to-paid conversions. This includes A/B testing of key user flows and implementing data-driven improvements to the user journey.
Building and managing a high-performing team*
Cultivated a collaborative, results-oriented team, fostering professional development and driving continuous improvement.

Key Performance IndicatorsBusiness InsightsProduct StrategyProduct DevelopmentGo-to-market ExecutionIntegration+2

Opentext

3 roles

Director, Product Management

Promoted

Jan 2021 – Mar 2022 · 1 yr 2 mos

Leading a team of product managers focused on platform innovation, performance, scale, and security to bring to market a best-in-class A2A/B2B managed service platform to service over 900 global customers across multiple industry verticals. Current responsibilities include oversight of platform runtime and connectivity components and expansion to public cloud, application adapters and API vision, self-service onboarding and program maintenance innovation, customer portal access and identity, visibility and analytics tools and reporting, and overall platform health, scale, security, and service levels.

Key Performance IndicatorsBusiness InsightsPlatform InnovationSecurityPerformanceProduct Management

Principal Product Manager

Jan 2016 – Dec 2020 · 4 yrs 11 mos

Launched and managed multiple products in the OpenText B2B Managed Services Line of Business. As a Principal Product Manager, worked collaboratively with sales, marketing, professional services, operations, and support to deliver products and services critical to the success of OpenText customers.

Key Performance IndicatorsBusiness InsightsProduct Management

Principal Software Architect

Mar 2012 – Dec 2015 · 3 yrs 9 mos

Provided technical leadership, solution design, and software expertise along with a strong business acumen of the B2B e-commerce space to provide OpenText customers complete end to end B2B solutions.

Business Insights

Gxs

2 roles

Senior Manager

Promoted

Jan 2006 – Feb 2012 · 6 yrs 1 mo · Toronto, Ontario, Canada

Managed a cross-functional team of implementation consultants, onshore and offshore, to enable the exchange of B2B and B2C transactions between disparate systems. Provided managed services to over 150 customers across multiple industry verticals.