Mohd Siraj

Customer Success Manager

India3 yrs 2 mos experience

Key Highlights

  • Multidisciplinary experience in software testing and customer support.
  • Strong problem-solving and debugging capabilities.
  • Collaborative approach to enhance product quality and user experience.
Stackforce AI infers this person is a Software Testing and Technical Support specialist with a focus on user experience.

Contact

Skills

Other Skills

TestingCorporate RecruitingTechnical RecruitingES6Bootstrap (Framework)nodejsReact.jsJavaScriptSQLCascading Style Sheets (CSS)HTMLTeamworkJavaNode.js

About

B.Tech in Computer Science with years of multidisciplinary experience across software testing, technical troubleshooting, customer support, and basic development. I’ve worked closely with engineering, QA, product, and customer teams to improve product quality, resolve issues, and enhance user experience. My strengths include problem-solving, debugging, writing documentation, and collaborating with cross-functional teams. I enjoy understanding how products work, identifying issues, helping users, and contributing to continuous improvement. Open to roles in QA/Testing, Technical Support, Customer Success, Product Operations, or any technology-driven environment.

Experience

3 yrs 2 mos
Total Experience
1 yr 6 mos
Average Tenure
--
Current Experience

Xeco tech private limited

CSM

Jan 2024Jan 2026 · 2 yrs · Hybrid

Confidential

SME

Oct 2022Dec 2023 · 1 yr 2 mos · Delhi, India

Thinksys inc

Software Engineer Intern

Apr 2022Jul 2022 · 3 mos · Noida, Uttar Pradesh, India

Education

Uttarakhand Technical University

BTech - Bachelor of Technology — Computer Science

The Indian Cambridge school

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