Milena Milusheva

Co-Founder

Bulgaria9 yrs 10 mos experience

Highly Stable

Key Highlights

8+ years in fintech and trading platforms.
Expert in Agile methodologies and data-driven strategies.
Trilingual professional excelling in stakeholder alignment.

Stackforce AI infers this person is a Fintech Product Owner with strong Agile leadership and data-driven decision-making skills.

Contact

Skills

Core Skills

Product StrategyAgile/scrum MethodologiesProject ManagementStakeholder ManagementCustomer Relationship ManagementClient EducationAdministrative ManagementFinancial Reporting

Other Skills

Product Strategy & Roadmap DevelopmentProduct Backlog ManagementPRINCE2 Project ManagementProject Planning & SchedulingCustomer Relationship Management (CRM)Customer Service & SupportAdministrative Management & OperationsOffice ManagementClient Portfolio ManagementDatabase Management & CRM SystemsFinancial Reporting & AnalysisBusiness DevelopmentProject Management & CoordinationStakeholder CommunicationData Entry & Accuracy

About

Product Owner & Digital Product Manager with 8+ years in fintech and trading platforms. Lead end-to-end product lifecycles—from backlog prioritization and UI/UX workshops to Agile ceremonies, data-driven optimizations, and stakeholder alignment across engineering, sales, and exec teams. Experienced in project management with PRINCE2 methodologies and Scrum practices, facilitating sprints, standups, and retrospectives for efficient delivery. PSPO I & PRINCE2 certified; trilingual (Bulgarian, English, Mandarin); excel in data-led strategies, customer-centric innovations, and solving market challenges. Passionate about delivering growth in dynamic environments. Open to chats on product strategy, fintech trends, and Agile best practices!

Experience

9 yrs 10 mos

Total Experience

3 yrs 3 mos

Average Tenure

Current Experience

Tradu

Product Owner and Founding Employee

Nov 2023 – Jan 2026 · 2 yrs 2 mos · Sofia City, Bulgaria

Lead and manage product backlog, prioritizing features based on business value, customer needs, and market opportunity
Define product vision, goals, and strategic roadmap; communicate compelling product direction to development teams and stakeholders
Lead and facilitate UI/UX design workshops leveraging data-driven testing methodologies and direct user feedback
Collaborate actively in Agile Scrum ceremonies (sprint planning, daily standups, sprint reviews, retrospectives) to ensure smooth delivery
Act as primary liaison and advocate between sales, technical teams, and executive stakeholders; align competing priorities
Drive product enhancements informed by customer feedback, user analytics, and market intelligence
Ensure continuous alignment between product roadmap and evolving market demands and competitive landscape

Product Strategy & Roadmap DevelopmentProduct Backlog ManagementProduct StrategyAgile/Scrum Methodologies

Fxcm

2 roles

Sales Project Manager

Promoted

Oct 2022 – Dec 2023 · 1 yr 2 mos · Sofia, Sofia City, Bulgaria

Managed end-to-end sales department projects, ensuring timely delivery within scope and budget constraints
Aligned project objectives with broader business goals and sales targets
Represented sales department as key stakeholder in company-wide strategic initiatives and process improvements
Applied PRINCE2 project management methodologies to optimize workflows and enhance team efficiency
Coordinated cross-functional teams (sales, operations, compliance, IT) to achieve project milestones

PRINCE2 Project ManagementProject Planning & SchedulingProject ManagementStakeholder Management

Financial Services Representative (Chinese)

Jan 2018 – Sep 2022 · 4 yrs 8 mos · Sofia, Sofia City, Bulgaria

Educated clients on trading platforms, products, and regulatory compliance (KYC/AML procedures)
Resolved complex client inquiries related to trading execution, platform troubleshooting, and account management
Supported revenue growth through proactive client relationship management and onboarding
Facilitated seamless account setup and verification processes, ensuring regulatory adherence
Provided product training and platform tutorials to enhance client trading experience and retention

Customer Relationship Management (CRM)Customer Service & SupportCustomer Relationship ManagementClient Education

Advisor.bg

Manager Administration

Sep 2009 – Aug 2011 · 1 yr 11 mos · Bulgaria

Managed end-to-end administrative tasks, ensuring operational efficiency and compliance with internal standards
Prepared and maintained accurate financial reports for client reviews, executive reporting, and regulatory requirements
Maintained comprehensive client portfolio database, ensuring data integrity and accessibility for team reference
Supported business development initiatives through client relationship management and lead generation activities
Managed project timelines, deliverables, and resource allocation to support business objectives
Coordinated between clients, internal teams, and stakeholders to ensure seamless service delivery

Administrative Management & OperationsOffice ManagementAdministrative ManagementFinancial Reporting