Suman Nath

Software Engineer

Bengaluru, Karnataka, India14 yrs 4 mos experience

Highly StableAI ML Practitioner

Key Highlights

Expert in architecting scalable AI solutions.
Proven track record in automation and containerization.
Strong leadership experience managing global teams.

Stackforce AI infers this person is a Fintech expert specializing in scalable AI systems and automation.

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Skills

Core Skills

Artificial Intelligence (ai)Cloud ComputingAutomationContainerizationRetrieval-augmented Generation (rag)Technical Leadership

Other Skills

Knowledge GraphsPythonEngineering ManagementCI/CDKubernetesREST APIsBMC Control-MMySQLDB2SQLdockerProgrammingAmazon Web Services (AWS)Performance AnalysisSoftware Development

About

Staff Software Engineer | 14+ Years Experience | Architecting Trustworthy Agentic AI @ Intuit I am a seasoned Staff Software Engineer with over 14 years of experience in designing, automating, and maintaining highly available systems across cloud-native and hybrid environments. Currently at Intuit, I am architecting Agentic AI solutions focused on resolving complex user issues at scale. My mission is to bridge the gap between Generative AI capabilities and production-grade reliability by: • Establishing AI Trust: Defining rigorous evaluation frameworks and safety metrics for accurate agentic responses. • Real-time Observability: Engineering automated strategies to validate AI performance against live success metrics. • High-Scale Knowledge Engineering: Architecting scalable ingestion pipelines for high-precision, secure knowledge utilization. Core Expertise: • GenAI & Distributed Systems: RAG-based apps, Knowledge Graphs, MCP servers, Microservices (Python, FastAPI, Docker, K8s). • Reliability & Automation: CI/CD, operational runbooks, and proactive observability (Splunk, Grafana). • Infrastructure: Extensive experience in AWS/Azure and high-scale migrations from my previous roles at Visa and TCS. I am a hands-on leader with experience managing global teams of 50+ and a deep passion for building resilient SaaS applications and mentoring the next generation of engineers.

Experience

14 yrs 4 mos

Total Experience

7 yrs

Average Tenure

3 mos

Current Experience

Intuit

Staff Software Engineer

Feb 2026 – Present · 3 mos · Bengaluru, Karnataka, India · Hybrid

Architecting agentic AI solutions designed to resolve complex user issues at scale. I focus on bridging the gap between generative AI capabilities and production-grade reliability by:
Establishing AI Trust: Defining rigorous evaluation frameworks and metrics to ensure agentic responses are accurate, safe, and effective.
Real-time Observability: Engineering automated evaluation strategies that validate AI-driven solutions against success metrics in real-time.
High-Scale Knowledge Engineering: Architecting scalable ingestion pipelines to ensure proprietary knowledge is securely and accurately utilized for high-precision user queries.

Artificial Intelligence (AI)Retrieval-Augmented Generation (RAG)Knowledge GraphsPythonCloud ComputingEngineering Management

Visa

Staff Engineer with Expertise in Automation, Containerization, and AI (RAG, Knowledge Graphs etc)

Aug 2022 – Feb 2026 · 3 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

Architected and deployed Python-based microservices for critical financial transaction processing systems, improving scalability and resilience across high-volume payment platforms.
Led architecture reviews and technical strategy for backend platforms, providing guidance on scalability patterns, fault tolerance mechanisms, and distributed system design.
Developed Retrieval-Augmented Generation (RAG) pipelines integrating LLMs with internal knowledge bases using LangChain, enabling intelligent document summarization and automated support workflows.
Automated complex batch workflows using Python, Control-M, and Bash, achieving an 80% reduction in manual effort and significantly improving data consistency.
Developed a traige agent which can connect with several internal systems using cutom build MCP servers for Splunk, Clickhouse, ServiceNow, Confluence etc with agentic capabilities to analyse problems in real time and provide historical insights and solutions.
Optimized database performance across MySQL, DB2, and Cassandra through query refactoring and schema optimization, resulting in a 40% improvement in data access times.
Built scalable data processing pipelines with Pandas and Apache Spark for log ingestion, dataset enrichment, and analytical reporting across distributed systems.
Deployed containerized applications using Kubernetes orchestration with robust CI/CD pipelines (Jenkins, GitHub Actions) and Helm charts, ensuring consistent production deployments.
Designed comprehensive RESTful APIs for authentication, authorization, and service orchestration to support mission-critical financial operations.
Integrated third-party platforms (e.g., ServiceNow) via custom APIs to automate incident management, ticket generation, and system health reporting.

PythonAutomationContainerizationRetrieval-Augmented Generation (RAG)Knowledge GraphsCI/CD+3

Tata consultancy services

Versatile Technical Leader with Expertise in Legacy-to-Cloud Migration, Automation, and Leadership

Jan 2012 – Aug 2022 · 10 yrs 7 mos · Kolkata, West Bengal, India · On-site

In my entire tenure in Tata Consultancy Service of over 10 years, I have played various roles:
As a part of my technical duties, I had delivered multiple functional designs for client requirements, contributing to successful proposal teams for legacy-to-cloud migration projects. I have also developed software using technologies like database technologies like MySQL and DB2, scripting and Python to create automations. I have also created projects using object oriented technologies like Java. I had also worked with AWS cloud platform to implement multiple requirements. This included AWS services like EC2, RDS, S3 etc.
I have led Application Maintenance and Support (AMS) portfolio for 3+ years, managing operations and serving as primary escalation point for system outages and conflict resolution. I have led young engineers contributing to the strategy of my team. I have directed a diverse team of 50+ associates across Netherlands and India, ensuring seamless service delivery and customer satisfaction. Process improvement has been an integral part of this role. I have analysed feedback and used it to establish, improve, and refine services. I have also identified key KPIs to track and manage my work better.

Technical LeadershipCloud ComputingMySQLDB2Python