Surbhi Jain — Customer Success Manager
Having recently begun my journey as a Customer Success Associate, I am driven by a strong interest in understanding customer needs and delivering meaningful support. I bring a customer-first mindset, clear communication skills, and a proactive approach to problem-solving. I work closely with customers and internal teams to support onboarding, resolve issues efficiently, and drive product adoption. Detail-oriented and eager to learn, I am building a strong understanding of CRM tools, customer lifecycle management, and retention metrics while continuing to grow in the Customer Success and SaaS domain.
Stackforce AI infers this person is a Customer Success Associate in the SaaS industry with a focus on customer relationship management.
Location: Bengaluru, Karnataka, India
Experience: 4 mos
Skills
- Customer Success
- Customer Relationship Management (crm)
- Financial Accounting
- Financial Audits
- Social Media Marketing
Career Highlights
- Strong customer-first mindset and proactive problem-solving.
- Eager to learn and grow in Customer Success and SaaS.
- Detail-oriented with clear communication skills.
Work Experience
Instahyre
Customer Success Associate (4 mos)
Sri Balaji Trading Company
Summer Finance Intern (1 mo)
Manish Rajkumar & Co.
Audit Associate (1 mo)
Destination NGO
Marketing And Public Relations Intern (2 mos)
Education
Bcom honours at Christ University, Bangalore
Higher secondary at Delhi Public School Guwahati
