Dec 2021 – Apr 2025 · 3 yrs 4 mos · Dallas-Fort Worth Metroplex · Remote

• I joined IQ Clarity as employee #6, tasked with launching the Dallas office. But my role quickly expanded as I helped transform a fast-growing but unstructured agency into a high-performing, process-driven team.
• Here’s what I delivered:
• Optimized Operations: Built scalable reporting and business processes for sales and recruiting.
• Revenue Growth: Implemented sales systems and marketing automation that boosted efficiency and performance.
• Team Performance: Raised the bar for Account Managers, leading to consistent target overachievement.
• Strategic Expansion: Leveraged industry relationships to secure major accounts.
• By the time I left, we had grown to 12 employees, refined our business model, and built a strong foundation for long-term success.

Sep 2015 – Dec 2021 · 6 yrs 3 mos · Dallas-Fort Worth Metroplex

• Brought in to turn around an underperforming DFW office, leading a full rebuild of the sales and recruiting teams with a focus on contract and placement growth in the technology space. Scaled the team to four sales professionals and five recruiters, transforming the office from last place (#15) on the national scorecard to a peak ranking of #5.
• Following a shift to a national delivery model, transitioned to managing a team of five salespeople while maintaining individual contributor responsibilities. Focused on strengthening existing accounts and coaching the team on new logo development, driving sustained revenue growth and market expansion.

Mar 2013 – Sep 2015 · 2 yrs 6 mos

• When I took over the Professional Services consulting arm in Dallas, the team was small—just eight consultants covering the entire DFW market. The challenge was clear: scale the team, optimize deployment, and shift the mindset from traditional staff augmentation to true consulting services.
• Over time, we tripled the team to 24 consultants, building a strong bench of high-impact talent. I took ownership of recruiting, bench management, and sales deployment, ensuring that consultants were placed effectively and delivering value to clients.
• But growth wasn’t just about numbers—it was about changing the way we sold and delivered professional services. I trained sales teams on how to position consulting solutions, helping them move beyond transactional staffing. As our success in Dallas became a model, I became a sounding board for practice managers across the country, guiding them on how to launch and scale this program in their own markets.
• By the time I moved on, the foundation was set—Dallas had become a thriving hub for Professional Services, and the playbook we built was helping teams nationwide

Aug 2011 – Mar 2013 · 1 yr 7 mos

• Led new business development efforts across Dallas/Fort Worth, with a strong focus on the Application Development market. Built and expanded client relationships, driving revenue growth and market penetration.
• In addition to sales leadership, played a key role in training and mentoring entry-level recruiters and sales professionals, equipping them with the skills to drive placements and close new business.

Mar 2006 – Aug 2011 · 5 yrs 5 mos

• Ran a high-performing IT contract sales desk, focused on a specialized segment of the DFW market, yet consistently delivered top-tier results. Achieved four President’s Club awards and maintained an annual billing of $650K.
• Recognized as #2 worldwide for Robert Half Technology in one year, demonstrating strong sales execution and market expertise. Built long-term relationships with SMB clients, particularly in software development, driving repeat business and sustained revenue growth.

Aug 2003 – Mar 2006 · 2 yrs 7 mos

• Built a department whose sole responsibility was to cold call C-level executives of companies earning $25-$500 million in annual revenue to set appointments for us to discuss their CRM and IT Support needs. Additionally, assisted the VP of Marketing in creating materials including brochures, presentations, and whitepapers. This department helped reshape the sales environment to a more proactive form of deal acquisition and lessened our dependence on vendors and outside sources.

Mar 2002 – Aug 2003 · 1 yr 5 mos

• Educational Sales of phonic systems and Chapter books for children birth to 6 years old

Nov 2000 – Feb 2002 · 1 yr 3 mos

• I built a telemarketing and cold calling system for generating leads and appointments for the president of the company to meet with C-Level executives in the marketing and software development fields. Within six mounts we doubled our number of appointments per month. This allowed us to expand our service offerings into three additional markets.

Nov 1999 – Nov 2000 · 1 yr

• Managed a Team of about 20 college students who set appointments for vacation presentations. Our team generated annual sales of $3 Million.