Baghya Mohan, CSPO®

Product Manager

Chennai, Tamil Nadu, India14 yrs 10 mos experience

Highly StableAI Enabled

Key Highlights

15 years of experience in MarTech and Healthcare IT
Led AI-driven product initiatives for improved data quality
Advocate for women in leadership roles

Stackforce AI infers this person is a seasoned Product Manager in the SaaS and Healthcare industries, specializing in product strategy and leadership.

Contact

Skills

Core Skills

Product StrategyProduct LeadershipProduct OwnershipProduct ManagementUser ExperienceRelease ManagementTeam Leadership

Other Skills

Artificial Intelligence (AI)JiraProduct Lifecycle ManagementStrategic PlanningProduct Road MappingProduct strategy and VisionLeadershipProduct VisionSoftware as a Service (SaaS)Strategic ThinkingRoadmap ownershipCommunicationPeople ManagementStakeholder ManagementSprint Planning

About

Seasoned Product Manager with 15 years of experience in MarTech and Healthcare IT, specializing in B2B SaaS. I bring deep expertise in product strategy, roadmap execution, user research, market analysis, customer requirement management, and end-to-end rollout of scalable software products. At Integrate, I owned the entire Integrations portfolio—building it from the ground up and shifting Integrate's market positioning from omni-channel to multi-channel platform. I also led the evolution to a multi-object integration framework, transforming the portfolio from a cost center into a revenue-generating, enterprise-grade offering. I have hands-on experience driving AI-led initiatives, including ML-based title enrichment and LLM-powered connector automation to accelerate workflows and improve data quality. My leadership is grounded in empathy, clarity, and data-backed decision-making. I focus on creating impactful, scalable products that align with business objectives and customer needs while driving innovation and operational excellence. I am a people-first leader who helps Product Managers grow beyond execution—guiding them to think strategically, own outcomes, and operate as true product leaders.

Experience

14 yrs 10 mos

Total Experience

4 yrs 11 mos

Average Tenure

Current Experience

Integrate

2 roles

Group Product Manager

Promoted

Oct 2024 – Nov 2025 · 1 yr 1 mo · On-site

Product Leadership & Strategy
Defined and executed the product vision, strategy, and roadmap for the ‘Integrations’ product portfolio, used by Fortune 500 clients across cloud, cybersecurity, and SaaS sectors.
Seamlessly transitioned the portfolio from a contract team, launching the first feature within 30 days.
Stakeholder & Cross-functional Collaboration
Acted as a strategic advisor to executive leadership, including the CPO and GTM heads—translating high-level product vision into scalable, roadmap- aligned features.
Innovation & User Experience
Rolled out AI-powered features that reduced the onboarding time by 40%.
Led UX overhauls focused on self-serve onboarding, reducing support requests by 30% and increasing NPS among power users.
Team & People Leadership
Provided hands-on leadership to junior Product Managers, fostering a culture of ownership and continuous delivery.

Product StrategyArtificial Intelligence (AI)JiraProduct Lifecycle ManagementStrategic PlanningProduct Road Mapping+11

Senior Product Manager

Jun 2022 – Oct 2024 · 2 yrs 4 mos · On-site

Product Ownership & Strategy
Initially focused on inbound integrations, I later took end-to-end ownership of the entire Integrations product portfolio, covering both import and export capabilities.
Defined product vision and roadmap in alignment with business objectives, evolving the offering from a single-object model to a multi-object framework, significantly improving platform scalability and data flexibility.
Innovation & 0→1 Execution
Ideated and launched the 0→1 6sense integration, which led to a 60%+ enterprise customer retention rate and a 10% increase in new logo win rate.
Championed AI-enriched lead workflows and segmentation capabilities to improve customer outcomes and downstream campaign effectiveness.
Customer-Centric Discovery & Feedback Loops
Led in-depth customer discovery sessions and continuous feedback loops with top-tier enterprise clients to identify pain points and opportunities.
Partnered closely with Customer Success and Sales teams to ensure roadmap priorities reflected real-world usage and business impact.
Cross-functional Execution
Authored comprehensive Product Briefs, PRDs, and Specifications for all key initiatives, ensuring alignment and execution clarity across Engineering, Design, and QA.
Drove agile ceremonies and sprint planning, resulting in a 30% improvement in team productivity and faster time-to-market.

Product StrategyArtificial Intelligence (AI)JiraProduct Lifecycle ManagementStrategic PlanningProduct Road Mapping+12

Athenahealth

7 roles

Manager Product Management

Feb 2018 – Jun 2022 · 4 yrs 4 mos

1. Product manager for 'Epocrates' athenahealth's medical app for doctors:
Owned key workflows within ‘Epocrates’, a high-frequency clinical mobile app, delivering mobile-first experiences for millions of healthcare providers who rely on it for real-time guidance.
Partnered with clinicians, UX, and engineering to optimize navigation, task flows, and in-app information delivery—improving discoverability, reducing tap paths, and increasing workflow efficiency.
Led mobile release management across iOS and Android—overseeing bug triage, performance reviews, and QA cycles to improve app stability, reduce crash rates, and maintain high user satisfaction.
Drove mobile UX research through usability testing, VOC channels, and behavioral analytics to prioritize features that improved engagement, retention, and point-of-care reliability.
2. Product Manager for EHI Exports and EHI Imports team
Owned the end-to-end product lifecycle for EHI Export platform, ensuring 100% compliance with the 21st Century Cures Act and Athenahealth’s adherence to US interoperability standards.
Led EHI Import platform delivering fast, standards-based clinical data ingestion for providers. Simplified workflows to improve speed, accuracy, and usability.
Built a self-service dashboard/tool that enabled users to identify duplicate patients and resolve data discrepancies before importing records into the platform—significantly improving data quality and reducing support dependency.

JiraProduct Lifecycle ManagementStrategic PlanningProduct Road MappingProduct strategy and VisionProduct Vision+7

Manager Engineering

Promoted

Oct 2017 – Feb 2018 · 4 mos

Release Manager for Epocrates Mobile Application:
Managed end-to-end release processes for the Epocrates mobile application on iOS and Android platforms.
Coordinated cross-functional teams including Development, QA, and Production Operations to ensure seamless deployments.
Utilized Jenkins pipelines for content deployments, ensuring timely publishing to the App Store and Google Play.
Spearheaded a 22 member team leading the transition of QA deliverables from a vendor, achieving completion 40% ahead of schedule.

JiraLeadershipSoftware as a Service (SaaS)CommunicationPeople ManagementStakeholder Management+2

Associate Technical Manager

Mar 2017 – Oct 2017 · 7 mos

Engineering Leadership & Process Transformation
Served as a founding member in transitioning the organization from manual to automation testing, significantly enhancing release efficiency and product quality.
Led a 16-member automation team to increase test coverage and accelerate release cycles for the Collector product, a critical component of the platform.
Championed Agile transformation by researching industry methodologies, establishing scalable best practices, and coaching cross-functional teams—resulting in improved velocity and delivery consistency.

JiraCommunicationStakeholder Management

Lead Software Engineer in test

Promoted

Aug 2015 – Feb 2017 · 1 yr 6 mos

Served as the Patient Safety Lead for a $5.7B healthcare company, ensuring all products met stringent clinical safety standards and regulatory compliance (including HIPAA and FDA guidelines).
Collaborated with clinical, product, legal, and engineering teams to identify risks, implement safety protocols, and address potential patient safety issues early in the development lifecycle.
Played a key role in audits, incident reviews, and product design reviews—strengthening trust with enterprise healthcare clients and regulatory bodies.

JiraCommunicationStakeholder Management