Jen Cotton

Head of Design

United States18 yrs 9 mos experience
Highly Stable

Key Highlights

  • 20 years of experience in Tech, Media, and Healthcare.
  • Led design teams at top tech companies.
  • Expert in user experience and design strategy.
Stackforce AI infers this person is a UX design leader with extensive experience in Tech and Healthcare industries.

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Skills

Core Skills

User ExperienceDesign Strategy

Other Skills

Interaction DesignUser Interface DesignProduct DesignE-commerceResearchContent ProductionCreative DirectionInformation DesignWeb ContentExperience DesignDesign Thinking

About

Design executive with a 20 year career in Tech, Media and Healthcare. I excel at leading teams and driving vision, strategy and storytelling.

Experience

Google

Head of UX, Google One

Oct 2025Mar 2026 · 5 mos

  • Led a cross-functional team of designers, researchers and writers for Google One, including AI, storage, and bundled subscriptions. Focus on deepening our member experience and driving paid premium Google services. Spearheaded the UX for AI credit adoption across Google products.
  • Oversaw acquisition and strategic growth for Google Photos in emerging markets and on iOS.
User ExperienceDesign StrategyInteraction DesignUser Interface DesignProduct Design

Goodrx

VP of Design

Sep 2024Jul 2025 · 10 mos · Santa Monica, California, United States · Hybrid

  • Design leadership for consumer, subscription, and e-commerce products, directing the product design team to deliver high-impact work.
  • Set the direction and launched the company’s first condition-specific telehealth subscription service for erectile dysfunction, establishing a UX foundation to scale to 2 additional subscription products within the year. Grew net-new revenue within in 2 months of launch.
  • Launched e-commerce at Albertsons, Safeway, Vons and Hy-Vee stores, enabling digital checkout for prescriptions for 30M+ consumers and establishing a new competitive moat for GoodRx.
  • Launched a white-label pharmacy discount card platform—unlocking scalable B2B revenue streams with pharmacy retailers.
  • Established a north star redesign of consumer app to better align to business goals.
User ExperienceDesign StrategyProduct DesignE-commerce

Modern health

2 roles

VP of Design, Research & Content Studio

Promoted

Oct 2023Sep 2024 · 11 mos

  • Owned the creative direction and strategy for 3 digital platforms, directing a cross functional team across product design, user research, and editorial content production. Helped define the strategy and lead research to understand the needs of each of our users: therapists, coaches, businesses and end users.
  • Delivered a 2–5 year product vision rooted in clinical and business goals and partnered with the CPO and CTO to turn it into a product roadmap.
  • Oversaw the weekly delivery of clinically-backed audio content (meditations, podcasts, therapy tools) with proven outcomes.
  • Influenced product direction by embedding research into all major initiatives.
User ExperienceDesign StrategyResearchContent Production

Head of Design & Research

Aug 2021Oct 2023 · 2 yrs 2 mos

  • Built out the Design team and established Research as a function, tripling the team size in under a year.
  • Established processes both across the team and the wider Tech org, such as implementing a Product Development Lifecycle process and Design & Research Crit to ensure high quality product launches.
  • Took over leadership of the Content Studio team and continued to launch weekly podcasts, meditations, programs and our award-winning Circles (group community spaces), which were a key differentiator against our direct competitors
User ExperienceDesign StrategyResearch

Inneract project

Board Member

Mar 2020Aug 2023 · 3 yrs 5 mos

  • Board member for Inneract Project, a nonprofit with an 18+ year history of empowering black, latinx and under-represented students to pursue design in college, career and life.

Google

UX Lead

Mar 2020Jul 2021 · 1 yr 4 mos

  • Managed a team of UX designers focused on privacy and identity experiences across TVs, smart displays and tablets.
  • Led vision for multi-user communal living room experiences focused on TVs and tablets.
  • Shipped Google + ADT Pro Installer app, scaling smart home setup nationwide.
User ExperienceDesign Strategy

Amazon

Lead UX Designer

Jun 2017Jan 2020 · 2 yrs 7 mos · San Francisco, California

  • Co-founded Alexa Design System team, setting strategy for agentic AI experiences across TVs and other devices and partnered with engineering to build a scalable, code-backed design system.
  • Redesigned Alexa on TV to better fit within the living room experience.
  • Established new interaction patterns for agentic AI experiences, resulting in US patent #11,048,532
  • Led Alexa platform on third party devices, managing designers focused on developer experiences and scaling Alexa experiences.
User ExperienceDesign StrategyInteraction Design

Twitter

Experience Design Lead

Mar 2013May 2017 · 4 yrs 2 mos · San Francisco, California

  • Lead Designer for Timelines and Tweets, art directing a team of designers on core Twitter product features.
  • Launched new Live video feature on the Home timeline, created a unified timelines system for all timelines (Home, Notifications, Search and Profile) and launched features focused on organizing the Home timeline for easier content consumption.
  • Created products uniquely for celebrities and influencers, including the hardware and software redesign of the Twitter Mirror–a red carpet installation for celebrities to share photos.
  • Created first ERG for UX team, moving the team’s gender diversity numbers from 25% to 50% in 18 months. Established cross functional ERG Leadership group that met regularly with C Suite on critical needs of employees.
User ExperienceDesign Strategy

New york magazine

Interaction Designer

Mar 2011Feb 2013 · 1 yr 11 mos · Greater New York City Area

Interaction Design

Freelance

Designer

Jun 2008Mar 2011 · 2 yrs 9 mos

Trinet internet solutions

Web Designer

Nov 2007May 2008 · 6 mos

Scripps networks interactive

Marketing Associate

Apr 2007Oct 2007 · 6 mos

The congressional black caucus foundation

Design Consultant

Aug 2005Mar 2006 · 7 mos

Education

Parsons School of Design - The New School

MFA — Design + Technology

Jan 2008Jan 2010

Corcoran College of Art and Design

Certificate — Graphic Design

Jan 2007Jan 2008

The George Washington University

BA

Jan 2001Jan 2004

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Jen Cotton - Head of Design | Stackforce