Lori Werner

CEO

Philadelphia, Pennsylvania, United States27 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven success in client retention through strategic partnerships.
  • Led initiatives generating over $98 million in revenue.
  • Expert in optimizing global travel programs for top clients.
Stackforce AI infers this person is a seasoned leader in the Travel and Hospitality industry with a focus on Business Development and Client Management.

Contact

Skills

Core Skills

Travel ManagementClient Relationship ManagementSales ManagementMarket PenetrationBusiness DevelopmentSales LeadershipMarket Development

Other Skills

Business TravelProgram OptimizationClient RetentionRevenue MaximizationCustomer Relationship ManagementTravel TechnologyOnline TravelTourismAirlinesRevenue AnalysisLeisure TravelHotelsAccount ManagementContract NegotiationHospitality

About

Highly accomplished and seasoned Vice President of Global Program Optimization with proven success in retaining clients by strengthening partnerships, advancing programs through innovation and aligning strategies with client goals. Decisive leader with expertise in guiding teams to understand procurement initiatives, penetrate previously untapped markets and identify growth opportunities.

Experience

27 yrs 11 mos
Total Experience
6 yrs 11 mos
Average Tenure
16 yrs 2 mos
Current Experience

Bcd travel

3 roles

Vice President, Global Client Team

Feb 2026Present · 3 mos

  • Lead a team of global program managers to enhance client relationships and drive program value.
  • Innovate and simplify processes to improve service delivery for top clients.
  • Collaborate with cross-functional teams to ensure alignment and execution of client strategies.
Travel ManagementBusiness TravelClient Relationship ManagementProgram Optimization

Vice President Global Program Optimization

Promoted

Nov 2015Feb 2026 · 10 yrs 3 mos

Vice President, Sales

Mar 2010Nov 2015 · 5 yrs 8 mos

  • Decisive leader with expertise in guiding a sales team to penetrate previously untapped markets, maximize sales, and identify growth opportunities. Project Management experience in developing and implementing new company-wide strategies and standards to improve client retention performance.
Sales ManagementMarket PenetrationClient Retention

Carlson wagonlit travel

Business Development

Sep 2005Apr 2009 · 3 yrs 7 mos

  • Provided leadership and direction to the sales team in the region, which maximized revenue potential and ensured the achievement of sales targets.
  • Played a key role in generating over $98 million in air volume in the Mid-Atlantic and New Jersey regions.
  • Achieved 247% of sales goals for 2007 and met 2008 sales goals.
  • Recognized as the #1 sales person in 2007 for performance excellence.
Business DevelopmentRevenue MaximizationSales Leadership

Us airways

Regional Sales Manager

Jul 2000Sep 2005 · 5 yrs 2 mos

  • Directed the Mid-Atlantic sales team in managing existing customer programs to key performance levels and market share.
  • Led business development efforts, penetrated untapped markets, and expanded the customer base.
  • Introduced strategic marketing plans that increased revenue levels.
  • Improved customer satisfaction ratings within a saturated market.
  • Provided leadership and direction to the sales team, which ensured the achievement of sales objectives.
  • Collaborated with key Star Alliance partners to ensure exposure in the Mid-Atlantic region as the top global airline alliance.
  • Maintained sole accountability for directing the development and integration of core business processes for the Shuttle market segment.
Sales ManagementMarket DevelopmentCustomer Relationship Management

Ritz-carlton hotels

Business Travel Sales

Jul 1997Jul 2000 · 3 yrs

Education

Penn State University

BS

Jan 1989Jan 1993

Penn State University

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