Jun 2025 – Present · 10 mos

Oct 2022 – Jul 2025 · 2 yrs 9 mos · Bengaluru, Karnataka, India · Remote

• ▪ Led the program management for a $1B GMV Marketplace department - which included
• 7 PMs, 4 EMs, 3 UX Designer, 60+ Engineers, 1 PMM and 1 Content Designer to
• achieve the key result areas and deliver strategic initiatives.
• ▪ Orchestrated a three-year strategic plan and managed quarterly planning and
• delivery schedules by collaborating with the Head of Product, Design, and
• Engineering for capacity planning of pivotal projects.
• ▪ Established ways of working and processes around roadmap and delivery planning,
• risk management, dependency management - making the process consistent,
• transparent and repeatable across teams.
• ▪ Drove the execution of multi-team, cross-functional programs, achieving targeted
• outcomes within set deadlines for key programs like App Editions, App Bundling,
• Enterprise Licensing, License Decoupling, UX Revamp.

Sep 2021 – Oct 2022 · 1 yr 1 mo · Bengaluru, Karnataka, India · Remote

• ▪ Drove comprehensive program management for key delivery experience initiatives,
• ensuring seamless integration of product development, technology, and go-tomarket strategies to elevate customer experience.
• ▪ Led the launch of innovative delivery solutions including delivery instructions,
• priority delivery, and expanded ordering capabilities.
• ▪ Developed strategic product roadmaps and meticulous execution plans, providing
• decisive leadership and direction to project teams in complex, ambiguous
• environments.
• ▪ Enhanced reporting processes with automation solutions and conducted peer
• training to promote a culture of continuous improvement.

May 2020 – Sep 2021 · 1 yr 4 mos

• I am responsible for managing enablement projects with accountability for quality, innovation, and learner satisfaction. It also includes managing multiple individuals to ensure team success and maintain effective relationships with key stakeholders.
• ⇨ Oversee development and rollout of enablement courseware for VMware customers, employees, and partners
• ⇨ Oversee the design and development of learning solutions across media: instructor-led, web-based, video-based, AR/VR, and other emerging training technologies
• ⇨ Participate in the growth of new methodologies, strategies, tools, training, and processes, particularly relating to implementing instructional design methodologies (Agile, ADDIE)
• ⇨ Manage relationships with third-party vendors for localization and outsourced development
• ⇨ Manage infrastructure setup and operational processes for content curation, management, and reuse
• ⇨ Direct a team of Instructional Designers and Learning Curriculum Architects
• ⇨ Manage multiple medium to large projects simultaneously, set priorities with measurable objectives, and monitor and report on the process, progress, and results
• ⇨ Effectively manage internal and external client relationships and work effectively across the business
• ⇨ Manage and resolve project issues while maintaining short response and resolution times

Aug 2019 – Apr 2020 · 8 mos

• I govern full-scope project management operations while leading “Learning Programs – India Site” to improve operational performance. I handle multiple key procedures to increase applied processes’ effectiveness, including intake requests prioritization, portfolio assessment, capacity management, and project health. Identify business requirements to deliver a suitable solution and update the development process aligning with needs, while managing partner enablement eLearning content.
• ⇨ Supported leadership in attracting, developing and retaining talent to support the achievement of business outcomes
• ⇨ Enhanced project efficiency by developing and deploying strategic initiatives to refine internal processes.
• ⇨ Improved skill set and awareness of team members by designing and implementing the Rejuvenate program.
• ⇨ Ensured data-driven decision making by developing a framework to gather data, evaluate team performance, and generate periodic reports.
• ⇨ Achieved desired targets by managing partner/sales enablement eLearning, ILT, and Microlearning content.

Sep 2017 – Jul 2019 · 1 yr 10 mos

• I governed full-scope project management along with the responsibility of team expansion at Bangalore site.
• ⇨ Commended by executive management and recognized as India Lead for establishing a community around the team members at India Site.
• ⇨ Promoted to senior project manager position within 18 months for delivering exceptional performance.
• ⇨ Increased validity of the report generation process by automating reports on the Power BI platform.
• ⇨ Lead Metrics Initiative for the team which drives QBRs and Internal Team Performance

Jun 2015 – Aug 2017 · 2 yrs 2 mos

• I have directed end-to-end program management operations by administering product releases, enhancing schedules, and managing technical evaluation. I executed multiple key agile practices comprising backlog grooming, sprint planning, scrum, sprint demo, and sprint retrospective, as well as established/supervised team members. I led 10 product releases within 18 months to boost quality measures/compliance of product lines. I steered the day-to-day performance of 70+ cross-functional experts from 9 scrum teams for delivering product releases consisting of 23 epics while serving as a scrum master, program manager, and project lead. I established many self-organized teams and exercised multiple agile practices, including backlog grooming, sprint planning, scrum, sprint demo, and sprint retrospective.
• My Selected contributions:
• ⇨ Program Management of Tally's product releases - Tally.ERP 9, Tally.Server 9 & Tally.Developer 9
• ⇨ Appreciated by program lead for planning activities under GST for TEPL (Education), as well as tracking and showcasing work in different forums.
• ⇨ Recognized for receiving a double promotion in 2015 within two years of first promotion in 2013 for delivering exceptional performance and quality work.
• ⇨ Supported program lead in attaining acceptance from executive management through the preparation of the business case for an e-sign service provider.
• ⇨ Acknowledged professional for ensuring adherence with quality standards and defined schedules.
• ⇨ Obtained deliverables aligning with program goals by utilizing agile/scrum practices and methodologies.
• ⇨ Recognized as company expert for possessing/utilizing interpersonal skills regarding ISO 27001 Audit Process, GSP Infrastructure, AUA, KUA, CA, ESP process

Oct 2013 – May 2015 · 1 yr 7 mos

• I administered full-scope portfolio management for RND Tools by planning and monitoring project management and dev-ops tools. I managed program of project management tools as well as designed functionality and experience, while supervising and handling multiple core operations, including project team management, training material development, and plans execution. I designed a resource management system and evaluated tools for mind-maps, wiki, and project management.
• Some of My Accomplishments are:
• ⇨ Program Management of Tally's product releases - Tally.ERP 9, Tally.Server 9 & Tally.Developer 9
• ⇨ Minimized operational expenses up to 50% through migration of backend server to cloud platform.
• ⇨ Acquired desired business objectives by administering R&D tools portfolio and supervising team members.
• ⇨ Reduced cost of Manpower in various projects by designing a simple resource management system to manage the allocation of resources of R&D function.

Jul 2011 – Oct 2013 · 2 yrs 3 mos

• Planning new product (Tally.Server 9) deployment and executing by leading the team
• Training on new release features to the ecosystem post-release readiness
• Planning of Tally's product releases (Tally.ERP 9 & Tally.Server 9) along with its Release Management
• Designing Dashboards, System Improvements, Review Frameworks
• Debugging Technical Data Issues, Supporting partners along with leading the team to improve on support quality parameters