Apr 2022 – Mar 2024 · 1 yr 11 mos · Remote

• As a Strategic Operational Excellence Manager, I offer a wealth of experience in driving transformative change and enhancing operational efficiency. I have a proven track record of leading change initiatives, simplifying complex processes, and instilling a culture of continuous improvement. My role involves translating business vision into operational strategies, overseeing large-scale change management initiatives, and establishing flexible operational models. I am skilled in challenging established processes, generating innovative solutions, and driving productivity and cost efficiency.
• My accomplishments include:
• ● Designed and deployed a project management and consulting practices structure to enhance client deliverables.
• ● Designed and deployed client portals to enable clients to manage work across all departments in one convenient location.
• ● Realigned Sales Enterprise structure to support the automation of communication between Sales, Operations, and Finance.

Sep 2021 – Mar 2022 · 6 mos · Rocky Hill, Connecticut, United States

• Led initiatives to implement robust project management methodologies in a dynamic, incentive-based marketing company specializing in the alcohol beverage industry. Collaborated closely with organizational leadership to establish best practices.
• My accomplishments include:
• ● Redesigned framework for Statements of Work and change control process.
• ● Improved handoff between Sales and Operations through Assumptions Repository and robust discovery checklist.

Aug 2020 – Sep 2021 · 1 yr 1 mo · Germany · Hybrid

• Mobilized U.S. Army Reserve Logistics Unit assigned to the 598th Transportation Brigade. Led strategic deployment of a logistics unit for US Army Europe, optimizing inbound and outbound logistics across Europe and North Africa. Executed 15 missions in 10 countries and 18 cities within 12 months, employing diverse transportation modes for secure movement of 150,000+ pieces of equipment.
• My accomplishments include:
• ● Oversaw port operations in Dunkirk, France; Rotterdam, Netherlands, and Gdansk, Poland as Officer in Charge (OIC). Implemented 24-hour operations and leveraged secure military networks and real-time tracking systems to facilitate the swift movement of U.S. Military cargo.
• ● Spearheaded the first continental logistics exercise during the COVID-19 pandemic. Employed cutting-edge virtual collaboration platforms and data analytics tools to provide real-time insights and enable the concurrent upload and download of cargo from four ships, showcasing innovative problem-solving and adaptability in challenging circumstances.

Sep 2018 – Jul 2020 · 1 yr 10 mos · Agawam, Massachusetts

• Led a $3.5 million business unit in the pharmaceutical and medical device industry, overseeing sample collection, interstate transport, and testing for 150+ clients.
• My accomplishments include:
• ● Handpicked by the CEO to lead a significant turnaround effort for an underperforming business unit that had experienced a staggering 95% attrition rate and consistently missed revenue goals by over 50% in the prior year. Restructured the department, redefined job descriptions and requirements to enhance recruiting, and prioritized quality metrics to drive performance improvements.
• ● Implemented "The 4 Disciplines of Execution" methodology, achieving a substantial increase in the department's Right First Time metric from 55% to an impressive 97% over an eight-month period. This initiative also led to a significant improvement in On Time Delivery, which increased from 80% to 93%, while simultaneously reducing report delays from 24 days to a mere 3.5 days.

Apr 2016 – Aug 2018 · 2 yrs 4 mos · Wilmington, North Carolina

• Aligned business objectives with human resources-related issues at corporate headquarters; responsible for employee relations across multiple company functions to include manufacturing, science and technology, quality, finance, supply chain management, maintenance. Provided support to corporate headquarters with an employee base of 500+ employees.
• My accomplishments include:
• ● Pioneered HR process improvement initiatives, including a comprehensive metrics dashboard, streamlined recruitment workflows, and standardized forms.
• ● Collaborated with finance to improve fiscal accountability, and integrated efficient practices, reducing recruitment time to less than 60 days.

Oct 2011 – Apr 2016 · 4 yrs 6 mos · Joint base Lewis McCord

• Led, developed, and mentored teams ranging from 10 to 45, Responsible for development of junior officers as well as senior non-commissioned officers. I have worked along side both our NATO partners and allies from the Pacific and Europe, coordinating multiple exercises encompassing full-spectrum operations.
• My accomplishments include:
• ● Planned and executed a crucial 50-person Corps exercise with a focus on non-lethal targeting, ensuring readiness for a successful humanitarian aid and disaster relief mission in Thailand.
• ● Coordinated indirect fires in a multi-national exercise, aligning artillery, mortar, and aviation assets for US and Japanese forces, strengthening diplomatic relations and fostering inter-service synergy.

Jan 2009 – May 2009 · 4 mos

• Responsible for research pertaining to the Government Operations, Judiciary, Education, and Criminal Justice committees. Appointed Deputy Speaker by intern class during legislative session.