Ishan Tayal

Product Manager

Bengaluru, Karnataka, India9 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led AI initiatives boosting customer conversion by 30%.
Designed a compliant Video KYC platform increasing conversion by 13%.
Architected intelligent transaction routing system achieving record-high authorization rates.

Stackforce AI infers this person is a Fintech Product Leader with expertise in compliance and data-driven strategies.

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Skills

Core Skills

Product ManagementBusiness StrategyProduct StrategyComplianceData AnalysisPaymentsSoftware Development

Other Skills

Collaborative LeadershipStrategic RoadmapsData AnalyticsGrowth StrategiesData-driven Decision MakingCustomer RequirementsA/B TestingBacklog ManagementProject ManagementCustomer ExperiencePayment GatewaysData StructuresJavaSpring FrameworkStrategic Influence

About

I am a thoughtful, impact-oriented product leader who thrives on bringing clarity to complexity. My approach is grounded in First Principles: cutting through the noise to uncover the core user need, then leveraging data and strategy to build scalable solutions. With a background in engineering and an MBA, I bridge the gap between technical feasibility and business strategy. I am as comfortable debating APIs and system architecture with developers as I am aligning P&L goals with CXOs. I don't just focus on shipping features; I focus on outcomes—managing the full lifecycle from zero-to-one builds to refining mature portfolios. Whether I am driving alignment in high-stakes CXO meetings or obsessing over the minute details of a user flow, I believe that rigour, data, and collaboration always win over hierarchy. Beyond work, I am a: - Astrophile: Drawn to things larger than life, from galaxies to first principles. - Karma Believer: Trusting the process and the balance of the universe. - Motorhead: Always game for a long ride and the hum of a good engine. Open to connect and discuss product, technology, finance, or the best riding routes.

Experience

9 yrs 10 mos

Total Experience

2 yrs 5 mos

Average Tenure

3 yrs 11 mos

Current Experience

Moneyview

3 roles

Senior Product Manager - Growth

Promoted

Apr 2025 – Present · 1 yr 1 mo · Bengaluru · Hybrid

Role - Senior Product Manager + Business & Relationship Manager
Business Area - Compliance, AI Initiatives, Start -> Disbursal Funnel
Directing the product roadmap and owning P&L-impacting KPIs for a personal loans portfolio serving 5M+ users.
Influencing C-level strategy by championing user needs while ensuring alignment with business goals and RBI compliance.
Leading Gen-AI initiatives for outbound calling, increasing customer coverage by 100% and conversion by 30%.
Architecting a multi-vendor diversification strategy to mitigate lock-in risks and ensure system resilience.
Leading end-to-end vendor lifecycle management—from identification and commercial negotiations to finalization—driving significant portfolio-wide cost optimizations.
Partnering with legal, risk, and finance teams to mitigate fraud.
Building, hiring, and mentoring a high-performing team of Product Managers and Analysts.

Collaborative LeadershipStrategic RoadmapsProduct ManagementBusiness Strategy

Product Manager II - Growth

Feb 2023 – Apr 2025 · 2 yrs 2 mos · Bengaluru · Hybrid

Role - Product Manager + Business & Relationship Manager
Business Area - Compliance, Video KYC + PAN, Selfie, Bank Acc Verification; KYC, Auto Debit Setup
Spearheaded the design and launch of a fully compliant, in-house Video KYC platform, increasing curated conversion by 13%.
Built a proactive downtime communication framework (HIF), reducing loan application TAT by 24 hours during external outages.
Optimized NACH mandate flows to improve conversion by 15% while cutting customer support queries by 60%.
Integrated Account Aggregator (AA) frameworks for income verification, driving a 42% uplift in conversion.
Leveraged CKYC and DigiLocker integrations to reduce funnel drop-offs significantly during external downtime events

Collaborative LeadershipStrategic RoadmapsProduct ManagementCompliance

Growth Product Manager

Jun 2022 – Feb 2023 · 8 mos · Bengaluru · Hybrid

Role - Product Manager + Relationship Manager
Business Area - PAN, Selfie, Bank Acc Verification; KYC, Auto Debit Setup
Designed and operationalized a granular metrics framework and real-time dashboards from scratch, enabling deep-dive funnel analysis and data-driven decision-making.
Partnered with Risk and Compliance teams to implement fraud mitigation protocols, including instant DOB matching.
Resolved critical user pain points in Aadhaar-Mobile linkage and OTP flows to reduce funnel drop-offs.
Served as the business representative for Technical Service Provider (TSP) agreements to ensure favorable commercial terms.

A/B TestingBacklog ManagementProduct ManagementData Analysis

Camspay

Product Manager

Dec 2020 – Jun 2021 · 6 mos · Chennai · On-site

Role - Product Manager + Project Management + Relationship Management
Worked on 0 to 1 and 1 to 10 products.
Worked in a highly dynamic environment with priorities changing every week.
Wrote multiple PRDs defining exhaustive product and business requirements.
Managed backlog, sprint planning, sprint grooming, and production release plans.
Managed relationships with multiple customers and catered to the queries raised by them.
Understood the requirements of the industry and modified the product accordingly.
UPI Innovation: Pioneered industry-first solutions for UPI-AutoPay, unlocking efficient alternatives for auto-debits.
Churn Reduction: Devised an intelligent solution for insurance companies that integrated auto-debit functionality directly into payment flows, significantly reducing customer churn at the authorization step.
Customer Experience: Diagnosed granular failure patterns to prioritize enhancements that reduced service failure rates.

Backlog ManagementProject ManagementProduct Management

Nortonlifelock

2 roles

Product Manager & Engineer, Payments

Promoted

Jul 2019 – Dec 2020 · 1 yr 5 mos · Greater Chennai Area · On-site

Team - Global Payments
Role - Product Manager + Lead Software Developer
Wrote PRDs for tech improvement projects understanding current challenges by working with other PMs
Drove multiple projects using agile - ideation, design, development, testing, launch, and maintenance.
Managed and mentored dev team members on best coding practices.
Standardized tech design thinking, code review, and devops processes to deliver a high-quality code.
Drafted multiple tech design documents, basis the business / tech requirements.
Focused on designing future-proof, well throught through, reliable, and easily maintainable systems.
Continuously discovered, evaluated, and implemented new technologies to maximize development efficiency.
Ensured high-quality documentation at all times for future reference.
A/B Testing: Conceptualized and developed an A/B testing framework to test different possible variants and combinations of flow.
Global Architecture: Architected an intelligent transaction routing system that dynamically selected processors based on currency, geography, and real-time success rates, achieving record-high authorization rates.
Post-Merger Integration: Spearheaded the high-complexity integration of LifeLock’s payments system with Norton’s following the merger of the entities. Aligned technical roadmaps and navigated distinct engineering cultures to unify platforms and optimize transaction costs.
Fraud Mitigation: Developed algorithms to selectively streamline fraud checks based on purchase profiles, improving API response times and reducing vendor costs without compromising security.

A/B TestingPayment GatewaysProduct ManagementPayments

Associate PM & Software Engineer, Payments

Jan 2017 – Jun 2019 · 2 yrs 5 mos · Greater Chennai Area · On-site

Team - Global Payments
Role - Associate Product Manager + Software Developer
Designed, developed, and tested features delivered within applications and services.
Integrated multiple payment processors to support currency exchange rate based payments across the globe.
Worked in agile methodology and collaborated across multiple teams to define, design, and ship new features.
Unit-tested the code for robustness, including edge cases, usability, and general reliability.
Built log-based alert mechanisms to identify production issues, and fixed multiple such issues.

JavaData StructuresSoftware Development

Cognizant

Programmer Analyst

Jun 2015 – Jan 2017 · 1 yr 7 mos · Chennai, Tamil Nadu, India · On-site

Vertical - BFS (Banking & Financial Services)
Role - Full Stack Developer
Tech Used - Java, Spring MVC, Angular JS, Bootstrap, JavaScript, JQuery, HTML, CSS
Wrote code to migrate critical business applications to new frameworks and technologies.
Automated the revamp of legacy applications to drastically reduce manual intervention.
Built DevOps pipelines to automate software deployment, saving significant developer hours annually.
Self learnt and finished setting up a spring-boot application from scratch in 2 days.
Received client appreciation for outstanding deliverables.

Spring FrameworkJavaSoftware Development