Mehulee Das

QA Manager

Kolkata, West Bengal, India2 yrs 8 mos experience
Highly Stable

Key Highlights

  • Proven expertise in Quality Assurance and Auditing.
  • Strong background in Customer Service and Engagement.
  • Skilled in Training and Quality Management processes.
Stackforce AI infers this person is a Quality Assurance and Customer Service professional in the BPO industry.

Contact

LinkedIn

Skills

Core Skills

Quality AssuranceQuality ManagementCustomer Service

Other Skills

Quality Assurance AnalysisQuality AuditingInternal AuditsHygiene auditAuditingExternal AuditsFCRTime ManagementFeedback ManagementTrainingClient ServicesQualityCommunicationEnglishCustomer Satisfaction

Experience

Wipro

4 roles

Quality Assurance Analyst

Promoted

Nov 2025 – Present · 5 mos · Kolkata, West Bengal, India

Quality Assurance AnalysisQuality AuditingInternal AuditsHygiene auditAuditingExternal Audits+7

Provisional Quality Assurance Analyst

Promoted

Feb 2025 – Nov 2025 · 9 mos · Kolkata, West Bengal, India

AuditingQuality AssuranceQualityInternal AuditsCommunicationQuality Management+4

Subject Matter Expert

Oct 2024 – Nov 2025 · 1 yr 1 mo · Kolkata, West Bengal, India

English

Process Associate

Aug 2023 – Nov 2025 · 2 yrs 3 mos · Kolkata, West Bengal, India

Customer ServiceCustomer SatisfactionCTCQuality AssuranceCommunicationDe-escalation+4

Education

Pearls of God

ISC — Humanities/Humanistic Studies

Sri Sarada Math Rashik Bhita

Certificate Course of Graphic Designing and Animation — Graphic Design

Stepping Stone School (High)

ICSE

University of Calcutta

Bachelor of Arts - BA — Humanities/Humanistic Studies

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