Vinod Kumar

CEO

Boston, MA, United States25 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Founder of AI-driven e-commerce solutions.
Led analytics strategy at Salesforce Commerce Cloud.
Expert in empowering e-commerce teams.

Stackforce AI infers this person is a SaaS and E-commerce strategist with a strong focus on AI and analytics.

Contact

Skills

Core Skills

E-commerceProduct ManagementBusiness IntelligenceAnalyticsCustomer Relationship Management (crm)Business AnalysisQuality Assurance

Other Skills

AI-driven toolsGrowth strategiesWorkflow automationProduct strategySales analyticsCustomer success insightsMarket penetrationData scienceRetail analyticsTeam managementProduct roadmap managementOnline merchandisingPersonalizationCustomer migrationE-commerce implementation

About

Hi, I’m a tech startup founder and digital commerce strategist passionate about making e-commerce smarter, simpler, and more human-centric. I lead with a clear mission: to empower e-commerce merchandisers by providing them with AI-driven tools that unlock growth and eliminate friction in their daily workflows. I believe that the future of commerce is not just technology-driven but technology-empowered, where AI enhances human creativity rather than replace it. Whether you’re an e-commerce leader looking for smarter ways to grow or a merchandiser seeking better tools to do more with less, I’d love to connect. Join me in shaping the future of commerce together - DM me.

Experience

25 yrs 8 mos

Total Experience

4 yrs 5 mos

Average Tenure

10 yrs 10 mos

Current Experience

Syntheum ai

Co-Founder & CEO

Aug 2022 – Present · 3 yrs 8 mos · Greater Boston

Merchandising agents that simplify workflows, automates grunt work and lets e-commerce teams refocus on growth.

E-commerceAI-driven toolsGrowth strategiesWorkflow automationProduct Management

Salesforce commerce cloud

6 roles

Head of Global Business Insights & Growth

Promoted

Feb 2020 – Aug 2022 · 2 yrs 6 mos

Define & drive the strategy & execution for Product, Sales & Customer Success analytics
Establish & execute a clear vision towards delivering business & growth insights to leadership & key stakeholders
Distill & distribute actionable insights to establish thought leadership within the Commerce ecosystem

Product strategySales analyticsCustomer success insightsBusiness IntelligenceAnalytics

Director of Product Management, Commerce Intelligence

Feb 2019 – Jan 2020 · 11 mos

One year "tour of duty" to make Commerce Cloud Analytics great again
Increased Product MAU and market penetration by 3X
By the end, analytics was considered good enough to be PR-worthy (https://martechtoday.com/salesforce-updates-commerce-cloud-rolls-out-einstein-ai-dashboard-order-management-platform-237951)

Product ManagementMarket penetrationAnalytics

Director, Head of Analytics & Intelligence, Retail Practice

Promoted

Mar 2016 – Jan 2019 · 2 yrs 10 mos

Delivered data science as a service to help retailers identify revenue opportunities
Built data science stack to deliver industry-leading Benchmarking service that enabled retailers to compare their performance with an anonymized peer group, in compliance with privacy policies
Managed a team of analysts to deliver these services to retailers

Data scienceRetail analyticsTeam managementAnalyticsBusiness Intelligence

Senior Product Manager

Promoted

Jun 2013 – Feb 2016 · 2 yrs 8 mos

Managed Demandware's product roadmap for - Online Merchandising, Personalization and Commerce Intelligence

Product roadmap managementOnline merchandisingPersonalizationProduct Management

Senior Solution Strategist

Feb 2011 – May 2013 · 2 yrs 3 mos

Launched new customers on Demandware.
Helped retailers migrate legacy ecommerce infrastructure as part of their replatforming exercise and guide them towards a best-practices driven implementation so that their online business is off to a roaring start.

Customer migrationE-commerce implementationE-commerce

Ecommerce Strategist

Jan 2010 – Jan 2011 · 1 yr

Helped retailers optimize their ecommerce business on Demandware by:
Analyzing business performance to identify optimization opportunities
Adopting industry best practices to increase consumer engagement and conversion

Business performance analysisConsumer engagementE-commerce

Kushala sip coffee house

Owner

Jun 2015 – Present · 10 yrs 10 mos · Stoneham, Massachusetts, United States

Kushala Sip’s mission is to provide a sip of happiness every day to every customer. We believe that when people feel happy they are more positive and feel energized.
We are driven by our values of Diversity, Equity & Inclusion. Our baristas are paid above-market wages and we offer benefits like Maternity Leave, unheard of in the food-service frontline worker industries.

Mass technology leadership council

Advisory Board Member

Oct 2013 – Oct 2016 · 3 yrs

Big Data Cluster Advisory Board Member
Mass. Tech. Leadership Awards Program Judge

Allurent inc

2 roles

Customer Success Manager

Promoted

Mar 2008 – Jan 2010 · 1 yr 10 mos

Managed Allurent's Customer Success Program.
Helped retailers determine conversion attribution through rigorous analysis of web analytics data and identify Allurent's contribution to online conversion metrics.

Business Analyst/Project Manager

Oct 2006 – Feb 2008 · 1 yr 4 mos

Requirements analysis and functional specifications for RIA projects that leverage Adobe Flex technology.

Customer success managementWeb analyticsCustomer Relationship Management (CRM)

Hult international business school

Student

Sep 2005 – Aug 2006 · 11 mos

Class of August 2006

Requirements analysisFunctional specificationsBusiness Analysis

I2 technologies

Associate Manager - QA

Mar 2004 – Aug 2005 · 1 yr 5 mos

Managed an offshore QA team that was responsible for the quality of 6 i2/JDA products in the Retail & Scheduling product line.
CSAT Award Winner - Q4 2004