Apr 2025 – Present · 1 yr · San Francisco, California, United States

Jan 2025 – May 2025 · 4 mos

Jan 2024 – Apr 2025 · 1 yr 3 mos · San Francisco Bay Area

• Designing B2B financing products for home service SaaS company for 60,000+ businesses!
• Created the end-to-end design for a contextual financing product from early discovery and competitive research to high-fidelity designs, engineer implementation and QA.

Nov 2021 – Sep 2023 · 1 yr 10 mos · Oakland, California, United States

• Led design and research for The Profit Ledger (AKA GoBuild YC W21), a project-based construction accounting software.
• Conducted product discovery and early concept user research with 17 users and a 200+ community over 10 months that led to the design of 4 core feature areas.
• Distilled 53 customer insights into 12 end-to-end user flows and 29 shipped Figma UI designs resulting in the Modern FinOps’ first Minimal Viable Product (MVP).
• Spearheaded extensive user research, facilitated 3 organization-wide event storming sessions and 18 usability tests, through iterative wireframing, prototyping, and high-fidelity UI design found an effective design solution.
• Achieved a 15% decrease in bookkeeper transaction categorization time saving our user an average time of 17 minutes a day.
• Developed 6 end-to-end user flows and 33 UI designs using information architecture, and coordinated user interviews for a project-based construction accounting web application.
• Introduced rapid prototyping techniques that reduced the product validation cycle by 2 weeks, enabling faster time to market.
• Redesigned the Data Reporting feature resulting in a 5% increase in user engagement.
• Conceived, produced, and meticulously maintained a comprehensive design system ensuring brand consistency and scalability across all touchpoints.

May 2021 – Sep 2021 · 4 mos

• Spearheaded design and research for STRUT's Emotional Intelligence dashboard.
• Composed an Educator's Dashboard reducing task errors by 10%.
• Designed and researched using lean UX method for STRUT's EQ (Emotional Intelligence) software assessment for teachers and students during a 2-week Agile process

Oct 2019 – Nov 2021 · 2 yrs 1 mo · Portland, Oregon, United States

• Founded Humanousity Media and researched, designed, and successfully launched 12 web apps from 0-1 using Agile for B2B and B2C clients.
• Launched web apps with 100% client satisfaction post-project.
• Overhauled product interfaces and updated design system to meet WCAG 2.1 standards, making the product more accessible to people with color blindness.

Aug 2019 – May 2020 · 9 mos · Palmetto, Florida, United States

• Management & Organization: Directly researched and wrote a 50-page curriculum that impacted future history curriculum for an international school system
• Communication & Empathy: Listened and empathized with parents, teachers, and students to come up with solutions in an executable way

Aug 2018 – Oct 2019 · 1 yr 2 mos

• Taught English to students in China with an online, long-distance learning platform. Reviewed vocabulary and implemented new concepts to students of various ages.

Jun 2016 – Jun 2018 · 2 yrs · M/V Africa Mercy

• Prepared for and taught ten different courses with students from fourteen different countries in six different grade levels. Helped review, improve and implement new curriculum standards.