Dana Mohammed

Operations Associate

Qatar7 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 4 years of experience in IT service desk support.
  • Proficient in Help Desk Support and Microsoft Products.
  • Strong desire for continuous improvement in job tasks.
Stackforce AI infers this person is a skilled IT support professional with a focus on service desk operations.

Contact

Skills

Core Skills

Help Desk SupportMicrosoft ProductsNetwork InstallationAnsible

Other Skills

Desktop ComputersSoftware ImplementationPXE serverRedhatSUSEUnattended OS installationForest privilege escalation using cross trust attacks.Active Directory EnumerationDomain Privilege EscalationInter-forest trust attacksDomain Persistence and Dominancecc++Network ProgrammingLabVIEW

About

Professional IT Service Desk Analyst support with 4 years of valuable experience in monitoring solving issue. Skillful inbound customer service agent providing high quality IT service to end users. Obtain a position where my motivation and hard work are leveraged for the growth of the organization as well as my career ,exposure. Self-motivated, accountable and strong desire to achieve results. Look for continuous improvements in the job tasks and activities.. Thank you for your consideration. xdanaomar@gmail.com

Experience

7 yrs 8 mos
Total Experience
3 yrs 10 mos
Average Tenure
4 yrs 10 mos
Current Experience

Meeza, managed it services provider

Service Desk Analyst

Jul 2021Present · 4 yrs 10 mos · Doha, Qatar

Help Desk SupportMicrosoft ProductsDesktop ComputersSoftware Implementation

Primary health care corporation

ICT Technical Support (GBM)

Sep 2018Jul 2021 · 2 yrs 10 mos · Qatar

Salam international investment limited (siil)

Internship

Feb 2018Mar 2018 · 1 mo · Doha, Doha, Qatar

  • PXE server , Redhat , SUSE , Ansible , Network Installation ,Unattended OS installation
PXE serverRedhatSUSEAnsibleNetwork InstallationUnattended OS installation

Education

Qatar University

Bachelor of Science - BS — Computer Engineering

Jan 2012Jan 2017

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