Nishant Roy

Operations Associate

Delhi, India8 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing operations across multiple companies.
  • Strong background in customer service and team leadership.
  • Proficient in service delivery and escalation management.
Stackforce AI infers this person is a seasoned Operations Manager with expertise in customer service and team leadership.

Contact

Skills

Core Skills

Team ManagementService Delivery

Other Skills

Customer Escalation ManagementDailerTeam LeadershipCSATHelp Desk SupportKnowledge Process Outsourcing (KPO)

Experience

8 yrs 8 mos
Total Experience
1 yr 8 mos
Average Tenure
3 yrs 11 mos
Current Experience

Pw (physicswallah)

Operations Manager

Jun 2022Present · 3 yrs 11 mos

Customer Escalation ManagementTeam ManagementDailerTeam LeadershipCSATService Delivery+2

Zomato

Operations Manager

Jan 2022Jun 2022 · 5 mos · Bihar, India

Togani

Assistant Manager

Jul 2020Dec 2021 · 1 yr 5 mos · India

Byju's (think & learn pvt. ltd.)

Business Operations Specialist

Dec 2019Jun 2020 · 6 mos · Kolkata, West Bengal

Tata business services & support limited

Team Leader

Jun 2017Nov 2019 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

Education

Gandhi Institute for Education and Technology (GIET), Khurda, Bhubaneswar

Bachelor of Technology - BTech — Computer Science

Jan 2013Jan 2017

Stackforce found 100+ more professionals with Team Management & Service Delivery

Explore similar profiles based on matching skills and experience