Aug 2022 – Feb 2026 · 3 yrs 6 mos · Bengaluru

• ● Led end-to-end Implementation for global clients (Including Toyota, Adidas), driving master data integration across 70+ countries and multiple systems.
• ● Acted as primary liaison between engineering, product, and business stakeholders, ensuring clarity, alignment, and measurable business outcomes.
• ● Defined success metrics, roadmaps, and program plans for implementation projects (e.g., Bosch, KDP), improving delivery timelines by significant margins .
• ● Headed solution and partner support operations with a 6-member team, resolving 700+ partner/customer issues within SLA and boosting customer satisfaction.
• ● Partnered with product managers to prioritize features, optimize rosters, and align with organizational OKRs for maximum efficiency.
• ● Executed performance management program with a 5-member team, achieving 6.8% improvement in employee engagement and departmental scores in 6 months.
• ● Designed and delivered dashboards, reporting frameworks, and data-driven insights to enable faster cross-functional decision-making.
• ● Facilitated business workshops and sprint demos, refining requirements and ensuring agile delivery excellence.
• ● Designed and implemented leadership development frameworks, upskilling first-time and people managers across the organization.

Apr 2022 – Apr 2022 · 0 mo

Oct 2020 – Aug 2022 · 1 yr 10 mos

• ● Coordinated with 25+MNC clients to analyze reskilling requirements of business unit heads and senior leadership.
• ● Collaborated closely with business units to understand their objectives and translating them into tailored learning interventions.
• ● Developed & Monitored KPIs across business units& educatorsto optimize delivery ofmodules by 21% in 1 year.
• ● Identified skill gapsin clientleadership, lead creation of 12 new modules and a 15%increase in average ticketsize.
• ● Generated 100+ corporation leads across multiple channelsto increase revenue and acquire business.
• ● Played a pivotal role in shaping the organization's talent strategy and fostering a culture of continuous learning.

Jun 2019 – Aug 2019 · 2 mos · Pantnagar

• ● Executed Primary Product Lifecycle research for 5 Assembly lines of 3 different vehicles and identify loopholes.
• ● Performed detailed data analysis ofthe online branding efforts of Tata Motors andits competitors.
• ● Proposed solutions to improve online presence, offline branding, and conducting workshops.

Jul 2018 – Jul 2021 · 3 yrs

• Worked as a online Tutor for mentoring over 1600 students for clarifying doubts on JEE mains and JEE Advanced level questions and resolving their queries on the fly .